Document display in IC web... Document search view

Hi,
Please help me with the following requuirement..
Is it possible to display a document by clicking on the document in results view of document search IC web view ? If yes,, is it standard or is that a custom development ? Please guide me..
Also, we have an option for choosing a document and navigating to email view by clicking on the email and it would pick the chosen document as an attachment.. I want to be able to view the doucment there.. when I click on the document a blank interner explorer window opens up... I tested it for MSword and MS excel files.. Can someone please help me how I can get this working ?
Appreciate your help!!
Thank you
Ravi

Hello Andi,
if you choose the letter creation with templates created and stored in the SAP-System, you can save them directly into the SAP-System.
You have create those templates under IMG/CRM/Basic Functions/Content Management/Define Document Templates.
There you can assign/create templates to a Businessobject. In the Webclient just add the entry letter to your Navigation Bar and choose "use external editor" for letter items.
In the webclient you choose the entry letter, and than a template with "create letter". You have to identify a business partner before. But be aware that your security-settings for the IE are set like mentioned in SAP-Note 635049. Now you can store those letters with the save-button of the webclient-interface direct to the system/defined Archive.
hth
Kind regards
Carsten

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