Does not display e-mail toolbar

In internet explorer my orange e-mail page shows a toolbar complete with smiles, etc. But in Firefox this toolbar is missing and the font is rubbish.
Also, people are telling me they are not getting my e-mails occasionally.

Hello and welcome to the forums;
Has the user been able to send any emails? If not, what is the error when sending? How about contacts, are they syncing? Does your server use an SSL certificate (self-signed or public)?
Let us know for additional troubleshooting.
TreoAide

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