Downloading iOS 5 deleted all my photos, contacts, and text messages, i recieved an (-50) error during setup, and i was running the new update of iTunes.
Downloading iOS 5 deleted all my contact, pictures, and texts. I was running the new update of iTunes and i still recieved an error of (-50). Can anyone help with how i can get all my stuff back? Also i just had updated my phone in October and it said the last time i updated 5/18/11 which is not true i am using a PC.
I had the same problem and managed to get all my old contacts back. It was because I synced my contacts toiCloud on the initial setup, but nothing was in there. If you go to settings-iCloud- and turn off contacts, your old contacts should appear!
Similar Messages
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I tried to run the new update to iTunes and I got the error....iTunes was not installed properly. Please reinstall iTunes. I have tried that twice with no success. Anyone have any ideas what the problem is?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am getting my phone sent away to be serviced. So i want to back up all my photos, contacts, etc wo when
I recieve a new phone i can just continue on.You should be syncing wverything with your comptuer regularly. It should all be there.
Contacts should be in whatever program you have chosen to sync ( Outlook or address book for example). Sme for calendars.
All of your itunes content should always be in itunes and included in your regular backup of your computer.
Pics synced to iphone from your computer should be on your computer and included in your regular backup of your computer..
Pics taken with iphone should be imported to your comptuer regularly as with any digital camera.
Why would everything not be on your comptuer? -
i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.
You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily. -
My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?
Hi there Double2D,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
After receiving a photo in a text message, my I Phone 3GS screen is now fuzzy over 3/4 of the screen. I deleted the photos, did a restore of the phone, did a restart of the phone and still the screen has the fuzz over 3/4 of it.
Anyone ever experienced this problem and know how to fix it?
Thank you for your help.
JamesI have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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I tried downloading the new update for my desktop PC I get the following error messages:
Visual C++ Runtime library
R6034
an application has made an attempt to load the C runtime library incorrectly Error 7 Windows Error 1114Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99907) -
Getting error message2324 when downloading the new update for itunes help please
getting error message 2324 when downloading the latest update of itunes help please.
Will not let me uninstall itunes from my computer, gives me the message that I don't have access need administrator. ( I am the only user of this computer)
Thank you
ChrisGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I WAS INSTALLING THE IOS6 UPDATE ON MY I PHONE 4S AND THE SCREN TURNED BLACK NOW WE CANNOT GET IT TO COME ON OR DO ANYTHING ANY IDEA WHAT I NEED TO DO
you may put your device in dfu mode then connect it to itune ,after that there may be a message come up and say you have to restore your device. Restore your device to 5.1.1 then when you finish update it from itune not from your device directly.
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This is fairly annoying. I have had to go in after the IOS 6.1 update and reset some settings that seem to have been lost, such as the facetime account information. I ended up turning facetime off, but now I am getting text messages I should not be getting on this device.
Perhaps I have found the answer. Settings > Messages > Send and Receive.>
This listed my daughter's email, which is tied to Facetime. I have removed that email address, I'll see if that works. -
I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I have an iMac 2012 with 32 GB of memory. No idea what to do! The downloading stops randomly!
http://www.apple.com/support/mac/app-store/contact.html?form=account
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Problem to open iTunes
Hello, Lopez2909.
Thank you for visiting Apple Support Communities.
I would need more information regarding the error received and behavior you are experiencing to provide a better answer. However, here a couple troubleshooting articles that you may find helpful with this issue.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H. -
as you can see above i really need your help with the problem thanks.
In the process of giving it a go, but main thing was to turn the firewall off. Ran diagnostics and everything as well and nothing seems to work. I'll see if it works this time, and get back to you. Thanks for the help
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