Drives say "not installed" in RAID Admin on lower controller

hi all,
I'm trying to re-establish connection to an Xserve RAID which has been in storage for some time. I can see all the drives and the RAID array and its data on the upper controller no problem (using RAID admin). However the three drives on the lower controller all show a red status light, and RAID Admin actually says "not installed" for each of the three drives.
Its critical i get access to the data on these drives. Its very unlikely all three drives experienced a complete failure at the same time so don't even show up as inserted into the Xserve - does this sound like a faulty controller?
what can i do to confirm the problem, and does anyone have any suggestions for resolving it wthin the Xserve RAID and/or otherwise getting access to the data?
could I plug another empty drive i know is working into a spare bay on the lower controller and if it doesnt show up as present in RAID Admin assume that the controller is definately faulty?
if the controller is faulty, is there any way of replacing the controller and installing the three discs and getting back access to them?
I'm no Apple expert, any help appreciated.
nathan

Hello natrat22, and welcome to the AppleBoards,
+if the controller is faulty, is there any way of replacing the controller and installing the three discs and getting back access to them?+
If you want to test the controller the easiest way is to turn the unit off, unplug it, swap the controllers and start it up again. The fan, power and controller units are completely part swappable so that should be pretty easy.
Check the Xserve RAID docs for more information: http://manuals.info.apple.com/en/XserveRAID_UserGuide.PDF
The general Xserve RAID area is here: http://www.apple.com/support/xserveraid/
It might also help if you were describe the drive/RAID configuration you're trying to resurrect.
Good luck,
=Tod

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