E-MAIL ACCOUNT ICON

When I try to open the E-MAIL ACCOUNT ICON on the Set Up Menu, nothing happens. I try opening other icons like Blackberry Messenger (next to the e-mail account icon) and it opens fine. What can be the problem and how can I fix it?

Hello,
Please see if this KB applies to your situation:
KB26055 BlackBerry smartphone is unable to access the Email Setup Application after auto-updating
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