Editing a Flash template

I have a Flash website template I bought online.  I'm trying to edit the template within Flash, and I'm getting nowhere.  I'm an intermediate level photoshop user, but new to Flash.  I've spent the entire day trying to find useful information on the web, on You Tube, and here, to no avail.
My problem is this: none of the tutorials I've found seem to apply to my template.  I'm unable to change any elements within it, though I seem to have a perfectly good .fla file with plenty of library levels.  I just can't get anything I've found in tutorials to work.
I did quite a bit of photoshop editing on the main web site .psd file, and that looks fine.  I've replaced the template picture and name with my own.  But I've no idea how to get the template to use those files (renaming them according to the file given with the template does no good).  Also, I'm not sure that replacing the template versions with my own in photoshop will translate to all the movie effects in Flash.  And I can't find any info about this.
Can anyone direct where to go to get help?  I've spent hours over several days trying to figure it out, and I'm getting nowhere.  When I try to send an email to the site where I bought the template, it tells me that the contact information I'm using is no longer valid.
Adobe shuttled me around their phone system for several hours while we figured out a problem with my accout, after which they told me no one was available to help me because of the holiday schedule. 
This is the template.
http://templates4net.com/templates/show-template-1956.html
When I try to submit a ticket to the help system of the tech support for the template (which I had done some time ago, successfully), it no longer recognizes my email or previous registration.  I've tried to register again, but though they say they have sent me email about it, I've received nothing.  If it would be useful to have info on that, here is the site:
http://support.template-guide.com/index.php
Can anyone help me with any of this?
Thanks -- Catherine

There are so many different ways your template could be designed that short of hiring someone to do it for you, there really isn't much anyone can do except to suggest what to try for individual/specific problems. For the same reason, I doubt you will find tutorials that explain how to edit a template.   I doubt anyone at Adobe is going to try to assist you in editing your template or learning how to use Flash.
The first bit of advice, when you are working with files you acquire, always save an original just in case.
If you want to substitute one image for another, naming things similarly won't do anything for you.  While I'm assuming something in saying this -> the first thing you need to do is import the new image file into your Flash library (select File -> Import -> to Library).
If the old image is sitting directly on the stage such that you can see it there, then need to see if it is contained in some form of symbol (a graphic or movieclip symbol in the library), because you need to open that symbol and replace it inside that symbol.  If it is, then you need to doubleclick to open that symbol for editing--and you may find it is buried inside yet another symbol (or more).  Generally, as long as you see a blue line around it when you select it, it is still inside a symbol so you need to keep doubleclicking until you get to the image.  When you select it and see a wider gray border around it, then you are face to face with the raw inage and that is when you would want to drag your new image on top of the old one and delete/remove the old one.
If that original image is inside a symbol, then you should also be able to find that symbol in the library instead of doubleclicking your way thru to it, but either approach will get you to the same place.
If you do not see that image when you open the fla, it may be intriduced later on down the timeline.   If you can not find that old image anywhere in the file, it could possibly be loaded using actionscript code, though it is usually less likely to be the case for a template.

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