EMAIL-CAN NOT TYPE IN THE BODY OF THE EMAIL

I can not type on the body of my email through comcast SmartZone.  I am using Internet Explorer 9 and from my comcast home page when I access my email and try and compose an email or reply there is no where to type the body of the email.  When I go to the Comcast help page where it has Comcast Customer Central it looks distorted like you are looking at with double vision.  When I am trying to compose an email it has everything except the body to type on, it is all gray in that area and then at the bottom of the page it has the reply etc just like at the top of the page.  Also when I am on my smartzone at home versus at work it looks different.  Like on my email at home the first button is refresh and here at work it is new?? I have contacted Comcast and they were able to login to my email and had not problems.  So I do think it is a setting but I do not know where to even start. Please help,

It could be a compatability issue between IE9 and the Comcast
email website. Try it in compatibility view in the IE9 browser.
You might also want to use or create another email account
using another service like gmail as a test to see what happens.
http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/compatibility-view
(And yes, I still don't know how to create hyperlinks...)

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