Email sent status
Hi,
I have sent an email from my program.
I wanted to the status of eamil sent or not.
I know that we view it in SOST.
But I want database table where email sent status will be stored.
help
The FM 'SO_DOCUMENT_SEND_API1' raises an exception if the mail couldn't be sent:
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
EXPORTING
document_data = ls_document_data
* put_in_outbox = 'X'
* SENDER_ADDRESS = SY-UNAME
* SENDER_ADDRESS_TYPE = 'B'
commit_work = 'X'
* IMPORTING
* SENT_TO_ALL =
* NEW_OBJECT_ID =
* SENDER_ID =
TABLES
packing_list = lt_packing_list
* OBJECT_HEADER =
* CONTENTS_BIN =
contents_txt = lt_contents_txt
* CONTENTS_HEX =
* OBJECT_PARA =
* OBJECT_PARB =
receivers = lt_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
Similar Messages
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We have an Exchange 2013 on-premise server and seem to have an issue with emails sent to internal and external users at the same time.
The issue came to light because someone sent an email to 44 recipients, of which one was internal. None of the external recipients received the email. I checked the delivery report in the EAC and found the internal email marked as 'Delivered' and all of
the external ones marked as 'Pending'. I checked the queues and there were none. I did some testing and sent an email to just one of the external addresses on the list, it arrived. I tried sending the email again to all of the recipients, the external ones
all showed 'Pending'. I tried it again, but this time excluded the internal email address and all of the 43 external emails were immediately delivered.
So it seems that the issue only arises when we are sending to both internal and external addresses.
I then tried a test email to one internal address and one external address. The Delivery report says that the internal address was delivered immediately, while the external address is 'Pending' and gives more information saying: 'Message delivery is taking
longer than expected. There may be system delays. For more information, contact your helpdesk.'. To add further mystery to this, the email was actually delivered.
So, I have two concerns:
First is seems that some emails sent both internally and externally are only arriving internally. This is a huge problem because I don't know how many have been affected. There may be many lost emails we don't know about.
Second, it looks like I can't trust the delivery report. It says pending for some emails which didn't arrive, but it also says pending for some which did arrive. That is no good at all.
For info the server is running Windows Server 2012. I have run a Microsoft Update to check if there are any to apply and the only Exchange one is a spam filter update, which I doubt has any bearing but I will apply when I get chance.Hi Neil,
According to the description, I find a related KB on Exchange 2010:
https://support.microsoft.com/kb/2694474?wa=wsignin1.0
It has the similar situation as yours.
This issue occurs because a function in a message tracking component tries to obtain the information for the recipient instead of the external recipient.
Please try to upgrade to the latest Exchange update to check whether this issue can be solved.
Also please check whether Throttling has been set.
Please run "Get-TransportService | fl" to check the MaxOutboundConnections parameter value.
More details to see:
Message throttling
http://technet.microsoft.com/en-us/library/bb232205(v=exchg.150).aspx
Thanks
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TechNet Community Support -
Greetings,
We are comtemplating emabarking on a project and I was needing to get some feedback, ideas or suggestions.
What we have is a Java Web App that uses the JavaMail API to send out emails to several users. It's sort of like a newsletter type mailing app. We'll, we'd like to get some reporting for these emailings.
We are thinking of possibly using DSN's to get delviery status of messages, but we are not sure exactly how or if this is the best way.
Has/is anyone doing something similar, and if so, and advice? I'm not real ure how we should go about handling the DSN's, would we have the DSN's all come back to a certain mailbox, then connect via JavaMail to the mailbox and parse the email from there, or is there a better method?
Thanks for any help in advance!Ok, well, this reporting is not neccesarily for reading as much as wether the email made it to thier mailbox or not. So, legal/social implications aside, would the DSN's not be a way for us to go and if so, would perhaps parsing the SMTP logs, or parsing bounce back emails be a better way?
Essentuially we want to know if and email get's a "sent" status, or if there are error becuase the user doesn't exists, or a mailbox is full,etc...
However, we want to report for particular messages sent, not for everything. The problems we face is that using raw smtp logs, we can't differentiate very easily (if at all) wether it was newsletter A or Newsleter B that failed and provide a report for it. That's how the DSN's came into play, becuase we could actually see what particular mailing it was and report for that.
So, is there a better way, using perhaps a certain MTA/logging format or bounces, or is the DSN the best way to get granular reporting?
Thanks!! -
Email sent from blackberry on AT&T (BIS setup) are being flagged as spam
I am not sure why this only occurs on at&t but email sent from those blackberries on are being marked as spam by our spam filter. The do not seem to pass the AWL spam test. Email sent from verizon, telus, and t-mobile get flagged for AWL and do not get marked as spam.
Any ideas on how to fix?
example:
Sent from t-mobile:
X-Spam-Status: No, hits=1.979 tagged_above=-999 required=3 tests=AWL, BAYES_00, FORGEDRCVDHELO, MIMEBASE64BLANKS, MIMEBASE64_NONAME, MIMEBASE64TEXT, PRIORITYNONAME
Sent from at&t:
X-Spam-Status: Yes, hits=3.248 tagged_above=-999 required=3 tests=BAYES_00, FORGEDRCVDHELO, MIMEBASE64BLANKS, MIMEBASE64_NONAME, MIMEBASE64TEXT, PRIORITYNONAMEMaybe the sender e-mail address is modified by AT&T during the mail submission. Otherwise try sending some test message from the mail client to the AT&T mail account and vice versa. But usually one message should be sufficient to learn.
You also have set a low value for spam marking. It is recommended to set it to five. Should you get through too many spam mails, you can train the spam filter (bayes in fact) and also adjust some scores to match your needs. -
An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?
For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions. -
The ony place I have been able to send and receive email since the launch of iCloud has been the icloud website. I wasn't able to send email from my iphone 3gs or apple mail at all until today, now it finally appears to let me send email but it never arrives to its destination.
I can send an email from the icloud website without issue, and email sent from my icloud account using my iphone 3gs and apple mail seems to send fine and without error but who knows where it goes.
Has anyone else experienced this issue?
Thanks!
CharlesI figured out how to fix it... if anyone else has this problem, go to Outlook > Preferences > Accounts > select the IMAP account > Advanced > Folders and for "Store Sent Messages in this Folder:" select "Sent Messages (Server)."
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Service Desk Settings, Automatic Email at status change of messages
Hello experts,
I need your help about this:
I am configuring Service Desk Specific Scenario Settings -> Automatic Email at status change.
I made the configuration suggested as described SAP Note 691303. Also I configured the status profile SLFN0001 in transaction DNO_CUST01, and the Action profile SLFN0001_STANDARD, both for the SLF1 (Service basis message), but still when we change the status of messages, the email is not generated in SCOT, overview of send orders.
I want to clarify that the configuration made for the action of send email was in transsaction SPPFCADM, selected DNO_NOTIF, and push Define Action Profile and Actions, then selected the Action profile SLFN0001_STANDARD for making he ocnfiguration as suggested in note 691303.
SCOT is correctly configured and working OK.
Business partners emails are mantained too.
Thank you very much.
Hector LongarteHello. Thanks to all of you for your comments. I am answering to your questions below:
Have you assign proper partner function to every status in action?
I do not know where can I make this assigment. I am thinking that this may be the cause. Please I kindly ask you to give me orientation about this.
Have you defined condition for defined action?
Yes, the condition was defined thru SPPFCADM. Now, I wonder if this must be configured for CRM_ORDER application as described in note 691303, or for DNO_NOTIF ??
Have you maintained user deatils on identification tab in BP?
Yes, the Business partners and emails adresses were correctly mantained.
The configuration we are talking about and you want to change, is it regarding SLFN (Service Desk Messages) or SLF1 (Basis Service Message)?
I supose that for Service desk messages we must configure SLFN, and not SLF1. Right?
In DNO_CUST01, we have SLF1. We have not made any configuration in DNO_CUST04, it is still as original standard. Please let me know if we are right.
You want to send an aut. email notification when status of SLF1 changes?
We want to send email notifications to the message creator about the status change of service desk messages.
Thank you very much.
Best regards.
Hector Longarte. -
Emails sent on iPhone do not show up on my Mac
I have a few email accounts. For my Gmail account if I send an email on my iPhone, it does not show up on in sent mail on my Mac (or anywhere else for that matter). I am using Apple's Mail application and the emails I am sending from iPhone are also being sent from the mail application as opposed to using the Gmail HTML interface. Gmails sent from my iPhone do show up in sent mail when I open Gmail in a web page. Also, emails sent from my Gmail account on my Mac do show up in sent mail on my iPhone.
I only have this problem with Gmail (my primary email account). My other emails sync up fine between me iPhone and Mac.
Other info:
Outgoing mail server: smtp.gmail.com
Mailbox behaviors: "Drafts Mailbox" and "Trash Mailbox" are listed under Mailbox Behaivors, but there is no "Sent Mailbox" like I have with my other accounts. I have a feeling that this is the root of my problem since I have no way of electing to have my Sent mail stored "On the Server".
Any suggestions would be greatly appreciated!Joelrsny had the much easier fix:
For Sent folder not showing on the iPhone.
ALL of these ways work to add a Gmail account to the iPhone. Its not how you add it, its the settings in Gmail causing these folders not to appear.
Do not add the account to the iPhone first. Go to Gmail.com in a browser, log in to your email account and hit settings at the top right.... Select the Labels Tab at the top. On the right, you will see check boxes. Check all the folders you want to appear in imap accounts. Once you check them, go and add the account by just picking add Gmail account on your iphone settings for mail. ALL the folders you checked will appear...
Done! -
how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad
To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge. -
I have an irritating problem with mail autofilling info in email addresses. Emails sent to me the from looks like this: Holiday in the United States <my email address>. I have no idea what this Holiday in the United States is or how it got to be there...How can I fix/change to my name?
I fixed the To: autofilling incorrectly by deleting my email address from the Previous Recipients List, but is there a way to stop that from coming up on emails that I receive?Have you checked your Mac address book? If your email is saved somewhere in your address book with the name "Holidays in the United States" it might be adding the name automatically in Mac Mail.
Alternatively, try this:
Delete an Email Address from Auto-Complete in Mac OS X Mail
To remove an email address from the auto-complete list in Mac OS X Mail:
Start typing the recipient's address or name in a new message.
Select the desired address from the auto-complete list as if you'd compose an email to them.
Click the small down arrow in the recipient.
Select Remove from Previous Recipients List from the menu.
You can also search for the unwanted address directly in the previous recipients list:
Select Window | Previous Recipients from the menu in Mac OS X Mail.
Highlight the address you want to remove.You can highlight multiple addresses by holding down the Command key.
Click Remove from List.
Source: About.com -
How can i make the email sent as an attachment to account/intrec.record ?
Hello Friends,
We are on CRM7.0 .
1. Customer can call the CIC and request IC agent for some change in his personal data ( Account details- first name , last name etc) or address data( telephone numbers changed, address changed due to reloaction etc)
2. Now we already have made developments as when IC AGENT is changing any data related to account details or account address, an email is sent to the customer saying you have requested so and so changes and its pending for approval.
3. We also have developments in place as when the concerned officer has approved the changes, an email is sent to the customer saying so and so changes are approved and updated with us.
4. Now, the requirement is, whenever this email is getting sent( request email as well as approval email) , we would also like to have it as an attachment to the account so that we can keep track as when and what mail was sent and what changes where incorporated for a particulat customer
The option to me is either attach this email to the account or attach it to the interaction record.
Can anyone please guide me on
1. Is it possible to track that email and set it as an attachment ?
2. We know that in Campaign, we have quessionair documents that get autoattached to the email's sent to target group in a campain-say for product proposal...or in some senarioes, these quessionairs are autoattached to the oppotunities when Sales Rep make the customer visit, they get these quessionairs filled. I am not functional and i dont know what backend configurations are done for it, I am a technical person. I would like to know, that is there any backend transaction or configuration seeting by which i can have emails sent to a customer get auto-attached to the interaction record or account ?
Waiting for replies.
Thanks & Regards,
SuchitaHi,
Here is some sample coding to create attachments using cl_crm_documents,
* Fill the business object
ls_business_object-instid = lv_guid. ( this can be your document guid )
ls_business_object-typeid = "business object type like BUSxxxx )
ls_business_object-catid = 'BO'
* File properties
ls_property-name = file_description.
ls_property-value = lv_filename_string.
APPEND ls_property TO lt_properties.
* File info
ls_fileinfo-file_size = lv_size.
ls_fileinfo-binary_flg = 'X'.
ls_fileinfo-first_line = 1.
ls_fileinfo-file_name = lv_filename.
ls_fileinfo-mimetype = lc_mimetype.
* lv_pdf has data as xstring
CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
EXPORTING
buffer = lv_pdf
TABLES
binary_tab = lt_content_bin.
DESCRIBE TABLE lt_content_bin LINES ls_fileinfo-last_line.
CALL METHOD cl_crm_documents=>create_with_table
EXPORTING
business_object = ls_business_object
properties = lt_properties
file_access_info = lt_fileinfo
file_content_binary = lt_content_bin
raw_mode = 'X'
IMPORTING
LOIO = ls_loio
PHIO = ls_phio
* ls_loio and ls_phio contains the logical and physical id's. You can read the attached data using PHIO or LOIO
To display the attachment in email
update content of attachments
CLEAR ls_att_content.
ls_att_content-file_name = cl_crm_email_utility=>convert_uc_numbers_to_char( lv_fname ).
ls_att_content-charset_file_name = lv_filename.
ls_att_content-content_bin = lv_pdf.
ls_att_content-mime_type = lc_mimetype.
ls_att_content-content_id = lv_guid.
ls_att_content-is_embedded = space.
APPEND ls_att_content TO gt_attachment_content.
cl_crm_email_utility=>get_body_part_from_editor
exporting
iv_plain_text = lv_text
it_attachment = gt_attachment_content
importing
et_mime_data = lv_mail_data->body
changing
cv_html = lv_btf_ascii.
To send email
lv_send_request_id = cl_crm_email_utility=>send_email( iv_mail_data = iv_mail_data ).
cl_crm_email_utility=>create_send_req_from_mail_data
exporting
iv_mail_data = lv_mail_data
importing
ev_send_request_id = lv_send_request_id.
Regards,
Arun Kumar
Edited by: Arun Kumar on May 13, 2010 2:59 PM -
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Are they in the body of the mail?
Hold your finger down in that mail until the little blue bubble pops up. One of the options should be to select all. Choose that and all will be hilighted. then a pop up comes up to copy, choose that, open your destination and hold your finger down to get the paste dialogue. -
I JUST HAD TO CREATE A NEW I COULD ACCOUNT BECAUSE I CANT GET INTO MY OLD ONE I KNOW MY ID AND HAVE TRIED TO RESET IT BUT WHEN I DO IT SAYS EMAIL SENT BUT I NEVER RECIEVE ANY EMAIL
Did you check your spam folder?
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Hopefully I am just missing something, but when I click on a link from within an email sent to me it will GO to my browser, but not do anything else. It just goes to Firefox, but keeps the window I was already in, it doesn't change to the content of the link clicked. Does that make any sense?
I just got a new iMac about a month ago, I'm not sure if this was always a problem or it just started. I tried looking through the preferences and couldn't find anything. Any ideas??
TIA!!Okay... don't laugh, but I just restarted Firefox and it's fine. I'm not sure why it was blocked.
Problem solved... for now LOL.
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To configure the browser to use Acrobat or Adobe Reader to open PDF files:
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2. Start Acrobat or Adobe Reader.
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4. Select Internet in the list on the left.
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