Email with hyperlink to Outlook from WF

Hi All,
Requirement: I am working on enhancing our WF with sending emails to outlook with a hyperlink that will open SBWP->inbox->workitem. This hyperilink sent should be opening SAPGUI from windows.
My Achievements: I configured SWNCONFIG also activated the services from SCIF. I am able to send a email with the link:
http:/abcd:1234/sap/bc/gui/sap/its/bwsp?sap-client=100
Issue:
1. First of all i am getting this link in the mail as pain text and not a hyperlink. What am i missing?
    I did search the forum and found couple of post with this issue but they had their URL pretty long.
2. When i copy this link in the browser it works but is opening SAP GUI for HTML. I am looking to it to open SAP GUI for
    WINDOWS. How can i achieve this?
3. To open a specific activity from SBWP how do i figure what parameters to send? ex: PO# with the link.
4. Even before i implemented 'Extended Notification' the email was being sent with link. As we had all SCOT working. What is
    the purpose of SWN_SELSEN scheduled background job for?
Thanks in advance,
Karuna

Hi Nitin
Sounds like you are still missing configuration in transaction SWNCONFIG (or SWNADMIN - whichever you are using).
You need:
a) Inbox_link_url maintained in General Settings
b) Subscription parameter maintained for your subscription within your business category/scenario to say what type of links you want.
c) Schedule selection and delivery selection etc. configured as per usual for extended notifications.
d) SWN_SELSEN program scheduled as a batch job
If you can't see the links still try checking the log information in transaction SLG1 under object WF subobject NOTIFICATIONS and read through the log to see if there is a problem with creating the links.
Other than that you do seem to be a little confused? A hyperlink is used to open SAPGUI for HTML. To open SAPGUI for WINDOWS requires a shortcut attachment because it is not web-based it is based on a client application,i.e. SAP Logon.
Regards,
Jocelyn

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