Embedding Font for ability to edit on other platforms

I create marketing materials in Illustrator and save as pdfs for our clients' use. I put generic text in for Company Name and XXX-XXX-XXXX so they can put in their own phone number. Even though the fonts appear as embedded in the properties, many users get the "no system font available-substitution will occur" message when trying to edit in Acrobat. It even happens when I open the document in Acrobat on my own machine.
Is there anyway to avoid this so our clients don't get confused?
I'm on a Mac, but most of them are on PCs. I always try to use Arial, Times and Courier since they should have those font installed.
Can I count on Acrobat substituting their Arial for my Arial, etc.?

Instead of having them change existing text, how about leaving that area blank then adding a form field for them to fill in. The type of editing you want to do is inherently flawed.

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    Revision: 13366
    Revision: 13366
    Author:   [email protected]
    Date:     2010-01-07 22:15:50 -0800 (Thu, 07 Jan 2010)
    Log Message:
    Ensuring that AFEFontManager, if it is available, overrides the lookup for embedded fonts for all supported font types, including TTF, when embedding legacy DefineFont3 fonts. BatikFontManager will remain a backup in the event that AFEFontManager is not found though BatikFontManager;s support is limited to TTF for legacy DefineFont3 fonts.
    QE notes: Remember that bitmap comparisons could change slightly
    Doc notes: N/A
    Bugs: N/A
    Reviewer: For Gaurav
    Tests run: checkintests, QE had run local tests
    Is noteworthy for integration: Yes
    Modified Paths:
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    Message was edited by: CtDave

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    hi
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    package
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