EP6 - Logon Problems self reset password configuration

Hi,
We activated the Logon Problems?Get Support link to enable the users to reset their own password and we found that the first name and last name are optional fields (see the link http://help.sap.com/saphelp_nw2004s/helpdata/en/45/7e6313d8780dece10000000a11466f/content.htm ), but
1) We have no idea where to configure to hide these two fields and only show the USER ID and Email.
2) We also like to know how to turn off the option Other Logon Problems.
Thanks in advance.
Best Regards,
Swee Tiong
British American Tobacco
EP Support Team.

Hi,
  The link you have mentioned is for EP7.0 but you are using EP6.0. For EP6.0, you can do this in 2 ways. Using Direct editing or changing logon par. The options you have mentioned need to be done by customizing logon page. For doing this, you can take a copy of the logon par, rename and import into studio. Now apply your changes. Open UmLogonPage.jsp. Search for the corresponding tag and start editing. I think this way, you can hide firstname, lastname and also remove 'Other logon problem' link. Once it is changed, run it from portalapp.xml -> Run. Check the output and then go for replacing the original logon in authschemes.xml.
Regards,
Harini S

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