Error in Account related information sections Access denied.(SBL-DAT-00553)

Hi,
I have 2 users, 1 from Spain and the other from Italy.
The spanish user is the owner of an account and adds the user from italy to the account team section with full access to the account.
The italian user is able to view the account. However the italian user is not able to view any of the custom objects in the related information sections below the account information.
The error is as follows:
Access denied.(SBL-DAT-00553)
Both users have the same role. However, if he/she is not the owner of the account but only a 'Team' member, he's able to view the account but not the CO's below the account. I've checked the access profiles and roles and it all seems fine. Oracle support confirmed this as well as both users were able to search and view the CO records without any issues. It's just that it hits the error if it's in the related information section.
I was just wondering if I'm missing any settings for customer team.
Currently, I'm not even sure if Customer team functionality was built for use with custom objects in related information sections.
Any help would be greatly appreciated!

Hi, What i meant is, if you are using C04 - C015 objects, then ensure under related sections of Accounts in "Full" access profile, you set it as "View" or "Read-Only" instead of "No Access". "No Access" is what being set by OnDemand by default even though the access profile is named as "Full"
-- Venky CRMIT

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Error Access denied(SBL-DAT-00553)

Hi
Whenever i try to edit a contact by adding an account to a contact record by clicking on the lookup icon of Account field on the Contact detail page ,(Owner is another user) i get the error SBL-DAT-00553. but i am able to edit any other fields in that particular record.
Has any one faced the same issue, Kindly help on this.
Thanks in advance.

Folks,
We have encountered this issue as well and have worked through the recommended corrective steps above (excluding reimporting which is not a viable option with the number of users and contact records we have).
We have also confirmed that any relative related information fields are not read-only on our page layouts; however, we have obtained no resolution. We will open a SR with customer care; however we are wondering if anyone on the forums here has a definitive corrective resolution for this specific access denied error.
From the contact record level, the only way we are able to associate an account is to be the logged user whom also owns the contact record.
We are able to associate the contact if we are under the account, even if we do not own the contact record. So, the reverse holds true as to associating a contact from the account while the user is NOT the record owner.
Any additional insight would be appreciated.
~Jennifer~

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I could not reproduce your case. I tried this... (I am User B)
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read only for opportunity
read only for custom object 2
view for opportunity---customobject 2
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view for opportunity---customobject 2
Now...
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custom object 2 owner = User A
In this case I (User B) could edit it from opportunity related section as well as drilling into custom object 2 and editing from there
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opportunity owner = User A
custom object 2 owner = User B
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Error in Account related information sections Access denied.(SBL-DAT-00553)

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