Error launching Office Client when opening a BPF hyperlink

Version: BPC 10.1 NW Standard
When opening a BPF hyperlink, I am getting a pop up with error Error Launching Office Client: Object does not support property or method 'PushActionsbyValue'.
I have seen threads about this but no definite answer.
Please help if you know the fix

Hi David,
Please check the if Microsoft office installed is 64 bit and epm addin is 64 bit then the IE should be 64 bit.
we faced the same issue long ago user is using IE 32 bit while office and epm addin are 64 bits.
Thanks,
Dinesh.V

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Dear Rudy,
Indeed, could you please try the following suggestions:
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Hello friends, i would like to know the solution to an expected error in SAP BPC for MS 10.0. Attached the picture with error. I have tested two scenarios.
1. Client Environment
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Hi
I have a problem with a login error (database vendor code 18456) when I try to open a crystal report to view it.
The report uses data from an external payroll database but I'm running it via our Accounts system (it's a convenient front end for users to run the report from). This works fine for another report that doesn't have any subreports. However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. It doesn't seem to be passing the login details for the payroll database down to the subreport.
I'm using Crystal Reports version 11.0.0.1282. The Accounts system is Technology One. Tech One have provided a report template that has several formulas designed to allow Tech One to play nicely with Crystal. One of these formulas allows me to enter the nickname of the external database that the report needs to use. The external database's connection details are fully specified in the Tech One configuration section (server console). So in this case the report says use database U1 & the server console identifies U1 as being the payroll database, specifies the connection path & has the username & password required to logon to the payroll database/server.
The report is running ok & retrieving data, but for some reason the viewer is erroring. If anyone has any ideas for how I can get the login details used to run the main report to flow through to the subreport it would be much appreciated.
Thanks
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I understand your frustration. We can do a few things. But really, it should be Technology One contacting us. To use an analogy (which you are free to share with Technology One). They built a car and sealed the hood. You bought the car, but he engine does not quite run as it should. You bring the car to the mechanic and all he can do is look at the car as he can not even open the hood.
In any case, here is what I would do if I could open the hood (e.g.; if I was dealing with Technology One):
1) Look up database vendor code 18456. This is simply the error our print engine is receiving from the database client and it simply passes it through relatively unhandled. This you should be able to do your self or ask Technology One to tell you what that means.
2) Break out the subreport and see if it runs on it's own in the application (if this is a permissions issue - which I doubt - it should come up here too). Unfortunately, this is for Technology One to do...
3) Run the report (with the subreport) in the CR designer. Does it work there? If this is a win app and it works, we again eliminated permission issues. And we also confirmed that the report is good. Again, Technology One should do this for you.
BTW.; CR 11.0 is out of support - not sure if you or Technology One are aware of this...
4) Can the developer duplicate the issue on his development computer?
Now, there are couple of instances where you say something like; "the report works and gets data, but the viewer errors out":
+The report is running ok & retrieving data, but for some reason the viewer is erroring.
However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. +
How do you know the report is retrieving data? From the error I would say the report never connects, thus the error / request for a logon...
So, the short of all of this is; get Technology One to contact us. They can do it over the forums or obtain a phone case here;
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100
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If you do not get any joy from the support person at you are talking to at Technology One, get him to escalate the issue. They are the ones that should be talking to us...
Ludek

Error 400 invalid directory when opening reports

Description of Problem or Question:
When attempting to pull up a report from Java InfoView, I get an http Status 400 error.
Product\Version\Service Pack\Fixpack (if applicable):
Crystal Reports Server 2008 (latest one, just downloaded last week).
Relevant Environment Information (OS & version, java or .net & version, DB & version):
I installed the Crystal Reports Server 2008 onto a just built Windows Server 2008 R2 64bit system. Nothing else is installed.
I read through the documentation and installed the prerequisistes.
I did a default install of the server (didn't make any changes), I believe this installs MySQL locally and Apache and tomcat. All ports are the default.
Nothing else but windows and updates are installed.
Sporadic or Consistent (if applicable):
Consistent
What has already been tried (where have you searched for a solution to your question/problem):
Searched forums and internet (google). Could not login to KB area.
Steps to Reproduce (if applicable):
I installed crystal Reports 2008 on a client.
Created a report.
I used the publishing wizard to upload to the server.
Login to Java InfoView comes up, attempt to launch a report file (the one I just published or examples doesn't matter) I get the following error:
HTTP Status 400 - Invalid path /CrystalReports/view was requested
type Status report
message Invalid path /CrystalReports/view was requested
description The request sent by the client was syntactically incorrect (invalid path /CrystalReports/view was requested)
Apache Tomcate/5.5.20
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I was able to find 3 other instances where the same error was logged with SAP support. Twice, a redeploy of the war files resolved the issue. In the 3rd scenario, only IE9 was a problem and when using IE8 in compatibility mode, viewing worked. In this last scenario viewing with Firefox also worked which isn't consistent to what you witnessed, so we can probably throw this out as a possibility.
This morning, I tested a new install of CRS2008 v1 on Win2003 64-bit and everything seemed fine. I tested viewing the sample reports with both the java viewer and regular default html viewer. In both cases the crystal report documents viewed. I didn't have access to a Win2008 64-bit server, otherwise i would have used that for a better comparison. The issue might occur from either a mismatched jvm on the windows client or something on the Tomcat side. Both the jvm and Tomcat should be 32-bit versions, since the rest of CRS is 32-bit.
A few things to consider:
- Did the error happen for all crystal report documents? I have to assume so. But make sure you at least test the sample reports.
- Does the same issue happen within the CMC as well?
- Try downloading a browser debugger to see how far the request is going (http://www.fiddler2.com/fiddler2/) is one option.
- compare these urls in fiddler to the /tomcat55/webapps directory and make sure the files exist.
- Try viewing it in InfoView on the server console as well.
- Try redeploying the webapps within tomcat as a last resort. Doing so seemed to resolve two other similar scenarios.
Below is the beginning of my output from fiddler when requesting to view the report. since this is what a working view request will look like, comparing it to yours might shed some light on the source of the problem.
http://lm-xi33x64:8080/CrystalReports/view.do?bypassLatestInstance=true&cafWebSesInit=true&appKind=InfoView&service=/InfoViewApp/common/appService.do&loc=en&pvl=en_US&ctx=standalone&actId=444&objIds=1146&containerId=1143&pref=maxOpageU%3D10%3BmaxOpageUt%3D200%3BmaxOpageC%3D10%3Btz%3DEurope%2FLondon%3BmUnit%3Dinch%3BshowFilters%3Dtrue%3BsmtpFrom%3Dtrue%3BpromptForUnsavedData%3Dtrue%3B
http://lm-xi33x64:8080/CrystalReports/js/callback.js
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/crviewer/images/style.css
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/crviewer/crv.js
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/dhtmllib/images/skin_standard/wait01.gif
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/dhtmllib/images/skin_standard/dialogtitle.gif
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/dhtmllib/images/skin_standard/dialogelements.gif
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/dhtmllib/images/transp.gif
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/allStrings_en.js
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/processindicator.js
http://lm-xi33x64:8080/CrystalReports/crystalreportviewers/js/dhtmllib/empty.html
Edited by: Joshua Kuhn on Sep 14, 2011 10:35 PM

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Hi,
I have the same error. Please if you have the solution or any workaround, i 'll very appreciate if you post it here
Thanks in advance!

Error launching Office Client when opening a BPF hyperlink

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