Error While creating a regular item without any demo data.

Hi All,
In RMS13.1.1, during creation of an item without any demo data, and entering all the required inputs on the item master & itemsupp form. When we click on “Retail by Zone” the following error message got displayed “Exchange rates does not exist” on the Item Retail Price by Zone window form.
Thanks,
Sushanth.D
Edited by: user10680684 on Jul 13, 2010 2:51 AM

What you can do is open the Form's fmb code in Forms Developer IDE, or switch on session level or database level SQL_TRACE to see the SQL statements that the Form is firing to the database. (Find the tracefile in the udump folder). Replaying the SQL statements from the SQL trace file in e.g. SQL*Developer may lead to a cursor or block that e.g. does not return any rows. You may need to replace bind variables' placeholders (:a1 etc.) found in the trace file with the relevant business values for your items, zones, etc.
Good luck and let us know how you progress,
Erik Ykema

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