ESS Leave error: Use Input Help to select an Approver
Hi,
We are using ERP2005, ESS.
In the leave application, few employees are getting error "Use the input help to select an approver".
For all these employees following observation were made,
1. their Manager was recently changed.
2. this is the first leave request they are raising after the change of manager
3. DB Table HRESSAPPROVER has the name of the old manager as approver.
Please pour in your inputs.
Thanks
Krishna
The warning or error message you see only occurs
when the Leave request application is unable to determine the
Next agent (Approver), In the standard you have defined
Line manager the system should pick this without,But I am not
sure what modification you are using.
Are you using the customised workflow?
In PTARQ >> Determine Approver, does the system
gets the right approver for this pernr?
in the customizing for the definition of the processes per rule group
you set the selection for the next processor to "Manual Entry" or
Line manager? Please can you verify this.
Check if the organisational assigmenet is done for the employee.
Another way is to use the BAdI Control Processing Processes for Time
Management Web Applications (PT_GEN_REQ) and implement the methode
IF_EX_PT_GEN_REQ~FIND_RESP_AND_DEFAULT_NEXT_PRC.
Method FIND_RESP_AND_DEFAULT_NEXT_PRC of badi
PT_GET_REQ might be utilised here.
Please have a look at the method
CL_PT_REQ_SEARCH_NEXT_P~SEARCH_NEXT_PROCESSOR.
If you are implementing the badi then make sure you copy all the methods
and implement the one, as mentioned.
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