Everytime I try charging my Note 3 I get an error message: To charge faster, use the cable and device that were provided with this phone.  What is the solution?  The cable is fine and is the original charger!

Every time I try charging my Note 3 I get an error message: To charge faster, use the cable and device that were provided with this phone.  What is the solution?  The cable is fine and is the original charger!

    Hello teachermama10, The Factory Data Reset does remove all data including files and photos. I understand that making sure your phone information is backed up is of the upmost importance. You can ensure your phone data is backed up using these links: http://vz.to/1uM5mwZ and http://vz.to/1vEzYok. You can also try our great Verizon Cloud feature as an option for backing up and syncing your phone info! Check it out: http://vz.to/1s4GctA.
TanishaS1_VZW
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