Excel files are saved as HTML files

Hi All,
I am saving the output files into a shared location in excel or csv format. However when i ask the users/business to have a look into it then they say that the files are opening as html web page and not able to load properly.
I checked it myself and found it true, all the xls and csv files are saved with .xls and .csv format only but when i try to open it and do as 'save as' then it by default tries to save it as a webpage. Is there any way i can correct this so the file is actually saved as xls only.
Please suggest
Thanks
Ronny

Hi Gareth,
I am using BI Publiser to ftp my report to the shared location. This is what it involves
[1] build the report in BIP
[2] while scheduling the report in BIP use sftp option to save the output file to the shared location
this is simple process to export the files to the desired location. Now while doing that ...i choose the output format ( template format) as excel and give the extension of the file as .xls.
The files does get saved as xls file but then when i try to save that agian to another location by opening it than it, by default , tries to save it as web page ....similarly when i ask business to have a look at the output files and when they open it than it opens as a web page .....wheareas it should be an excel file ..
Please revert if you require more elaborate explanation
Thanks
Ronny

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