Extremely Slow MacBook Pro:

Hi
I have a MacBook Pro(6,2), i5 2,4 Ghz, 4 Gb RAM.
The last couple of months, and especially after updating to Mountain Lion, my mac has beecome extremely slow.
I have noticed in the activity monitor, that the "free RAM" very quickly goes down to 20-100 MB - even though I am not running any major programs (e.g. now I have opend iTunes, mail, calender, word, excel, and safari at the same time). This was never a problem before Mountain Lion. I then noticed that a lot of memory was "inactive" (maybe 1,5 - 2,0 GB!). Afterwards I have started using the "purge-command" to free the inactive memory, and this helps a little, but only for a short time (one hour or so).
Do you have any suggestions?
I have thought of a few options, e.g.
- Buy more RAM?
-Restore the computer to factory condition (Snow Leopard), and then install ML again (like formating, and re-installing Windows, which worked great back in those days)?
- Use one of the "Mac Cleaner" programs?
Hoping for some great advice!
Best,
/morten

To me, 8GB of RAM is the 'sweet spot" for running Mountain Lion. Your model can hold up to 8GB of RAM using 2 x 4GB 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM. Go to the Crucial website and click on the System Scanner tab to find the upgrade path that's right for you. DO NOT purchase 'off brand' modules or RAM that is not spec'ed for your model - you're only looking for trouble if you go that route.
If you want to try a 'clean install' of the OS, you're not going to hurt anything - but I don't think, in your case, that it will help too much.
AVOID any software that claim to "clean your mac," "clean your hard drive." etc. It can do much mor eharm than good.
If you want to see a real speed increase, think about upgrading to a SSD. Although you'll only get a negotiated speed of  3.0 Gbps, that would be much, much faster than a hard drive. While you're at Crucial looking at their RAM, have a look at their recommended SSDs as well.
Good luck - call back with any questions...
Clinton

Similar Messages

  • Extremely slow macbook pro performance

    I have a 4GB Macbook Pro 13 inch, less than 1/2 the memory is in use.  Computer startup can take up to 10 minutes, and opening any app can take 1-2 minutes.  Apps are constantly stalling, and Safari is constantly showing the spinning wheel of doom.  It's running OS X 10.9.5.  It's at the point where my iPhone is a much better option that using my Mac.  Any suggestions on speeding it up?  I used to have MacKeeper on it, but the Genius Bar at the Apple store told me the uninstall it, as it often can cause a slow performance. 

    Problem description:
    Extremely slow macbook pro performance.  Slow, stalled applications, extremely slow start up, constantly stalling and slow apps.
    EtreCheck version: 2.1.8 (121)
    Report generated February 6, 2015 at 8:15:22 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 753
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 0:2:48
    Disk Information: ℹ️
        WDC WD3200BPVT-00HXZT1 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 319.21 GB (145.89 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Fitbit Inc. Fitbit Base Station
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.logmein.hamachi (1.0) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.logmein.hamachimb.plist [Click for support]
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.fitbit.galileod.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [failed]    com.logmein.hamachi.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.jdibackup.JustCloud.autostart.plist [Click for support]
        [loaded]    com.jdibackup.JustCloud.notify.plist [Click for support]
        [not loaded]    com.spotify.webhelper.plist [Click for support]
        [failed]    com.yahoo.YahooContactSyncAgent.plist [Click for support]
        [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
        Google Drive    Application  (/Applications/Google Drive.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 6.2 [Click for support]
    Safari Extensions: ℹ️
        Pin It Button
    3rd Party Preference Panes: ℹ️
        AirServer  [Click for support]
        Flash Player  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 319.21 GB Disk used: 173.32 GB
        Destinations:
            FreeAgent Drive [Local]
            Total size: 499.76 GB
            Total number of backups: 3
            Oldest backup: 2014-11-03 17:43:59 +0000
            Last backup: 2015-01-29 01:15:07 +0000
            Size of backup disk: Too small
                Backup size 499.76 GB < (Disk used 173.32 GB X 3)
    Top Processes by CPU: ℹ️
            58%    MacKeeper
             8%    WindowServer
             1%    hidd
             1%    Fitbit Connect Menubar Helper
             1%    Notes
    Top Processes by Memory: ℹ️
        275 MB    MacKeeper
        120 MB    Mail
        82 MB    Safari
        64 MB    Messages
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        440 MB    Free RAM
        1.19 GB    Active RAM
        810 MB    Inactive RAM
        635 MB    Wired RAM
        6.82 GB    Page-ins
        1.83 GB    Page-outs

  • Extremly slow Macbook pro. upgrade or change?

    Hello,
    I am using a macbook pro (late 2011) 2.4 Ghz, 512GB HD, 4 GB Ram with Mavericks.
    Lately it is going extremely slow and the software I am using (Finale, Ableton) are running badly and very slow.
    I am wondering what is best...to upgrade to 16GB Ram with 512GB SSD? or switching to a newer model?
    Also any ideas why it goes extremely slow sudenly? I tried erase and install recently, no change. Speed Disk test gives me 70MB/s Read 70MB/s write.
    thanks a lot

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Slow Macbook Pro- please help, I don't understand previous advice.

    Hello all,
    I have a very slow Macbook Pro running on Lion 10.7.3.
    I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
    I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
    Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
    Thanks,
    Amy

    If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
    If iCloud is enabled, disable it.
    Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
    Select the CPU tab.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Step 2
    Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
    If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message.

  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Parallels: Path: /Library/StartupItems/Parallels
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.sbd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist [Details]
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist [Details]
      [failed] com.apple.periodic-weekly.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.spindump.plist [Details]
      [failed] com.apple.tccd.system.plist [Details]
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist [Details]
      [failed] org.cups.cupsd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AdobePDFViewer: Version: 8.1.0 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
      Unity Player: Version: UnityPlayer version 1.6.2 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2014-03-12 12:51:24 +0000
      Last backup: 2014-12-05 16:47:01 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          3% hidd
          0% Fitbit Connect Menubar Helper
          0% WindowServer
          0% fontd
          0% syslogd
    Top Processes by Memory: ℹ️
      206 MB iPhoto
      172 MB Mail
      64 MB Safari
      60 MB mds
      52 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      832 MB Active RAM
      796 MB Inactive RAM
      1.41 GB Wired RAM
      45.93 GB Page-ins
      1.06 GB Page-outs
    Diagnostics Information: ℹ️

      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
    You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
    Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
    This concerns me:
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

  • Yet again slow MacBook Pro

    Hey guys,
    so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
    I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
    I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
    I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
    Heeeelp please

    Especially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
    Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection.

  • Slow MacBook Pro 10.9.5

    Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
    Problem description:
    Slow MacBook Pro
    EtreCheck version: 2.1.8 (121)
    Report generated February 14, 2015 at 1:45:37 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 314
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1440 x 900
        NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 0:26:19
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Magican.app
        [not loaded]    com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
        [not loaded]    com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.rosettastone.rosettastonedaemon.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.acclivity.fileconnect.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.magican.castle.plist [Click for support]
        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Login Items: ℹ️
        Microsoft Entourage    Application  (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
        Safari    Application  (/Applications/Safari.app)
        iTunesHelper    UNKNOWN  (missing value)
        ****Desktop    Folder Hidden (/****Desktop)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
        Boingo Wi-Finder    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 4.0.60531.0 [Click for support]
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    Safari Extensions: ℹ️
        Ghostery
    3rd Party Preference Panes: ℹ️
        AccountEdge  [Click for support]
        Adobe Version Cue CS2  [Click for support]
        BrowserPlus  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
        Destinations:
            My Passport [Local]
            Total size: 999.83 GB
            Total number of backups: 82
            Oldest backup: 2013-11-08 04:42:11 +0000
            Last backup: 2015-02-13 20:55:59 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 77.01 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             2%    Activity Monitor
             1%    sysmond
             0%    Dropbox
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        271 MB    com.apple.IconServicesAgent
        185 MB    InterCheck
        180 MB    SophosScanD
        150 MB    SophosAntiVirus
        120 MB    Finder
    Virtual Memory Information: ℹ️
        57 MB    Free RAM
        1.77 GB    Active RAM
        1.80 GB    Inactive RAM
        656 MB    Wired RAM
        410 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 14, 2015, 01:17:58 PM    Self test - passed

    Generally not required for Macs.
    Sophos Un-install

  • Slow Macbook pro. Can anyone help please?

    Hi Everyone.
    This is my first time here, so please go easy on me.
    I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
    Can anyone suggest why this machine is so slow after seeing this?
    Cheers
    DJP
    Problem description:
    Macbook Pro very slow
    EtreCheck version: 2.1.8 (121)
    Report generated 28 February 2015 8:52:24 pm NZDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 48
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:7:53
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Conduit [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Users/[redacted]/Downloads/Plex Media Server.app
        [not loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
    Launch Agents: ℹ️
        [running]    com.conduit.loader.agent.plist [Adware! - Remove]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Safari    Application  (/Applications/Safari.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 55 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        NCH_EN
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        GoPro  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 34
            Oldest backup: 2014-07-08 22:39:15 +0000
            Last backup: 2015-02-28 07:39:17 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
             0%    cloudpaird
    Top Processes by Memory: ℹ️
        159 MB    com.apple.WebKit.WebContent
        125 MB    Mail
        120 MB    mds_stores
        86 MB    Safari
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.49 GB    Free RAM
        1.61 GB    Active RAM
        459 MB    Inactive RAM
        732 MB    Wired RAM
        1.20 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 08:42:26 PM    Self test - passed
        Feb 28, 2015, 12:12:54 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crash

    Remove Conduit:
    http://www.thesafemac.com/arg-conduit/

  • Tried to upgrade to 10.10. Slowed MacBook Pro to a crawl, erased my mail and accounts and God knows what else. Need administratoro 10.10. Slowed MacBook Pro to a crawl, erased my mail and accounts and God knows what else. Need administrator password.

    Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.

    Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.

  • Slow Macbook Pro - any options?

    Problem description:
    slow macbook pro.  everything works, just slower than christmas 1985…slow.
    I've looked through several posts searching for my solution, not sure how to test my memory - may be my problem - that and i'm only running 2GB RAM.  I'd go upgrade that tomorrow if that would fix my issue.
    also, battery seems to not last like it should, even after replacing the battery. 
    Any solutions or options for me? 
    Thanks crew -
    Gary
    EtreCheck version: 2.1.5 (108)
    Report generated January 1, 2015 at 6:09:12 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro with Intel Core 2 Duo processor, 15" or 17" display, and Multi-Touch trackpad.
      MacBook Pro - model: MacBookPro4,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR2 SDRAM 667 MHz ok
      BANK 1/DIMM1
      1 GB DDR2 SDRAM 667 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      GeForce 8600M GT     - VRAM: 256 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 18 days 3:23:8
    Disk Information: ℹ️
      FUJITSU MHY2200BH disk0 : (200.05 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 199.19 GB (133.08 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple, Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.gamed.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.security.cloudkeychainproxy.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.nsurlsessiond.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.printtool.daemon.plist
      [killed] com.apple.systemstats.analysis.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      12 processes killed due to memory pressure
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [failed] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
      [invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
      [not loaded] org.musingsfrommars.vacuumMail.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      AppTrap Application (/Users/[redacted]/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/ AppTrap.app)
      Google Drive Application (/Applications/Google Drive.app)
      EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
      LaCieShortcutButtonDaemon ApplicationHidden (/Library/Application Support/LaCie/LaCieShortcutButtonDaemon.app)
    Internet Plug-ins: ℹ️
      DirectorShockwave: Version: 11.5.1r601 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.10 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 4.0.60531.0 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      AdobePDFViewer: Version: 10.1.10 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: Unknown [Support]
      Move_Media_Player: Version: npmnqmp 071701000001 [Support]
      WebEx: Version: 1.0 [Support]
      Picasa: Version: 1.0 [Support]
      OctoshapeWeb: Version: 1.0 [Support]
    3rd Party Preference Panes: ℹ️
      AppTrap  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      LaCie Shortcut Button  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 199.19 GB Disk used: 66.11 GB
      Destinations:
      LaCie [Local]
      Total size: 1.00 TB
      Total number of backups: 44
      Oldest backup: 2014-12-13 05:07:41 +0000
      Last backup: 2015-01-01 23:08:51 +0000
      Size of backup disk: Excellent
      Backup size 1.00 TB > (Disk size 199.19 GB X 3)
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Google Drive
          3% Google Chrome
          3% helpd
          2% hidd
    Top Processes by Memory: ℹ️
      128 MB Google Chrome
      64 MB Google Drive
      51 MB WindowServer
      47 MB mds
      47 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      96 MB Free RAM
      609 MB Active RAM
      531 MB Inactive RAM
      394 MB Wired RAM
      107.41 GB Page-ins
      5.44 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 31, 2014, 09:55:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeReader_2014-12-31-095532_ [redacted].crash

    Hi Gary, I may have a simple solution for you, and hope it's not too late.
    Try to uninstall AppTrap !
    I have a MacBook Pro 15" with 16GB RAM and two SSD in it. So it can't be slow But recently I saw that my CPU was hot (70-75°C) and fans were spinning even with all apps closed. Same problem with the battery shorter than ever. In Activity Monitor I saw that AppTrap (that you have too) was taking 2,88GB of my RAM… So I disabled it on the pref panel and uncheck launch at start, and I quitted it in the activity monitor. My CPU becomes cool again (40°C) and fans stopped instantly.
    I really hope this will help you !

  • Slow Macbook Pro, EtreCheck results

    Hello,
    like many others I also have the problem that pages in Safari are extremely slow loading. It's so slow that it is not usable anymore.
    Also, it seems like Safari often throws me out of the Network and then has problems to log back, and asks me again for the network password and then doesn't recognize the password. All other devices on our network don't have that problem, so it seems to be specific to my laptop. Usually I can get the laptop to log back in to the network by turning wifi off for a second and then back on. But, of course, that's highly annoying.
    The 2nd problem seems to be unrelated to the first, as the first one (the slow loading) has been going on forever. The 2nd problem only started after we changed the comcast router.
    Please help me with my etreCheck results to figure this out! Any help is greatly appreciated.
    Problem description:
    Super slow loading pages in safari
    EtreCheck version: 2.2 (132)
    Report generated 4/28/15, 8:55 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 109 - SN = 9G13516R7D3MA
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 2 days 19:28:54
    Disk Information: ℹ️
        HGST HTS725050A7E630 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Mavericks (disk0s2) / : 499.25 GB (330.60 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.installd.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    org.cups.cupsd.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.actualtechnologies.odbcdriver.ataccess.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        AdBlock
        Save to Pocket
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Mavericks: Disk size: 499.25 GB Disk used: 168.65 GB
        Destinations:
            Time Capsule [Network]
            Total size: 3.00 TB
            Total number of backups: 56
            Oldest backup: 2014-08-17 00:27:25 +0000
            Last backup: 2015-04-28 04:52:06 +0000
            Size of backup disk: Excellent
                Backup size 3.00 TB > (Disk size 499.25 GB X 3)
    Top Processes by CPU: ℹ️
            10%    WindowServer
             1%    fontd
             1%    mdworker(7)
             0%    nsurlstoraged(2)
             0%    taskgated
    Top Processes by Memory: ℹ️
        872 MB    com.apple.WebKit.WebContent(4)
        462 MB    kernel_task
        303 MB    Safari
        303 MB    mdworker(7)
        94 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        148 MB    Free RAM
        3.85 GB    Used RAM
        8 MB    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 11:08:52 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-110852_[ redacted].cpu_resource.diag [Click for details]
        Apr 25, 2015, 01:24:41 PM    Self test - passed

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Very slow macbook pro

    Hi, was wondering if anybody could help me. Got my macbook pro in 2011. A couple of weeks ago it got ultra slow the beachball appears for 1-2 minutes when opening applications to just typing into the search search bars- couldn't pinpoint a reason for this. I have used disk utility to repair the disk and permissions, i freed up space on my hard drive by moving stuff onto external hard drive. I've reinstalled yosemite but nothing seems to work.
    would one of you fine chaps be able to help? this is my etre check
    many thanks
    Problem description:
    Macbook runs extremely slowly , beach ball appears for 1-2 mins when opening apps or just closing folders
    EtreCheck version: 2.0.11 (98)
    Report generated 27 November 2014 00:59:04 GMT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:15:10
    Disk Information: ℹ️
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 318.84 GB (16.50 GB free)
      Encrypted AES-XTS UnlockedPaused
      Core Storage: disk0s2 319.21 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Dynastream Innovations ANT USB-m Stick
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Symantec/AntiVirus
      [not loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) Support
      /Library/Application Support/Symantec/IntrusionPrevention/NewEngine
      [loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) Support
      /Library/Extensions
      [loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) Support
      /System/Library/Extensions
      [loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
      [not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
    Startup Items: ℹ️
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      StartOuc: Path: /Library/StartupItems/StartOuc
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [loaded] com.paragon.NTFS.notify.plist Support
      [not loaded] com.paragon.NTFS.vendor.plist Support
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ucupdate.plist
      [failed] com.apple.watchdogd.plist
      [running] com.seagate.TBDecorator.plist Support
    Launch Agents: ℹ️
      [not loaded] com.symantec.errorreporter-periodicagent.plist Support
      [not loaded] com.symantec.uiagent.application.plist Support
      [not loaded] HWPortCfg.plist Support
    Launch Daemons: ℹ️
      [not loaded] com.adobe.fpsaud.plist Support
      [not loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [not loaded] com.microsoft.office.licensing.helper.plist Support
      [not loaded] com.symantec.errorreporter-periodic.plist Support
      [not loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
      [not loaded] com.symantec.liveupdate.daemon.plist Support
      [not loaded] com.symantec.nav.migrateqtf.plist Support
      [not loaded] com.symantec.sharedsettings.plist Support
      [not loaded] com.symantec.symdaemon.plist Support
    User Launch Agents: ℹ️
      [not loaded] com.adobe.ARM.[...].plist Support
      [not loaded] com.divx.agent.postinstall.plist Support
      [not loaded] com.facebook.videochat.[redacted].plist Support
      [not loaded] com.google.keystone.agent.plist Support
      [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
      [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 45 Check version
    User Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
      Norton\nQuickMenu  Support
      Paragon NTFS for Mac ® OS X  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 318.84 GB Disk used: 302.34 GB
      Destinations:
      Transcend [Local]
      Total size: 999.86 GB
      Total number of backups: 1
      Oldest backup: 2014-11-26 04:23:38 +0000
      Last backup: 2014-11-26 04:23:38 +0000
      Size of backup disk: Excellent
      Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
          99% SystemUIServer
          91% corestoraged
          25% cloudd
          19% WindowServer
          10% mds
    Top Processes by Memory: ℹ️
      245 MB com.apple.WebKit.WebContent
      147 MB Safari
      121 MB WindowServer
      107 MB spindump
      90 MB Finder
    Virtual Memory Information: ℹ️
      152 MB Free RAM
      1.85 GB Active RAM
      1.72 GB Inactive RAM
      535 MB Wired RAM
      6.54 GB Page-ins
      7 MB Page-outs

    You main problem is that someone convinced you to install Norton/Symantec. That last version that did not cause Macs trouble was relased in 1998!
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    You also have CleanMyMac--another bit of unneeded dreck foist upon hapless Mac owners.
    http://www.businessblogshub.com/2013/03/watch-out-for-cleanmymac-2/
    While you are at it , remove all the seagate files. Most software that comes bundled with an external drive is useless on Macs (use Time Machine) and they often hurt performance. IF there is a Seagate folder in either Applicaitosn or Utilities, there should be an uninstall app within.

  • Very slow MacBook Pro - EtreCheck

    Hi everyone,
    My MacBook Pro is going extremely slow lately with all things from start up to shutdown and everything I seem to do in between. It has occasionally frozen too and currently sounds as if it is about to take off into flight.
    I have done an EtreCheck and pasted it below but am almost a complete technophobe and dont understand a thing.
    Can anyone help?
    Thanks
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.7 GHz Intel Core i7 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 2:11:49
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (138.03 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. FaceTime HD Camera (Built-in)
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.kodak.BonjourAgent.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.kodak.KODAK AiO Annual Opt.plist 3rd-Party support link
              [not loaded] com.kodak.KODAK AiO Firmware Updater.plist 3rd-Party support link
              [not loaded] com.kodak.KODAK AiO Software Updater.plist 3rd-Party support link
              [not loaded] com.kodak.StatisticCollection.plist 3rd-Party support link
    User Login Items:
              MyTomTomSA
              iTunesHelper
              TomTomHOMERunner
              Canon IJ Network Scanner Selector EX
              Google Chrome
    Internet Plug-ins:
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 2.2 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.7
              SharePointBrowserPlugin: Version: 14.2.0 - SDK 10.6 3rd-Party support link
              EPPEX Plugin: Version: 10.0 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.8 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Open XML for Excel:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Office Setup Assistant:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Graph:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.2.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              /Library/Printers/Kodak/AiO_Printers
                        KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5 3rd-Party support link
                        Registration:          Version: 7.6.12 - SDK 10.5 3rd-Party support link
                        KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5 3rd-Party support link
                        KODAK AiO Software Updater:          Version: 7.6 - SDK 10.5 3rd-Party support link
                        KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5 3rd-Party support link
                        AiOFirmwareUpdater:          Version: 7.6 - SDK 10.5 3rd-Party support link
              TomTomHOMERunner:          Version: 2.8.4.1438 - SDK 10.4 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app
              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                 100%          com.apple.WebKit.WebContent
                   2%          EtreCheck
                   2%          WindowServer
                   0%          Microsoft Word
                   0%          MyTomTomSA
    Top Processes by Memory:
              94 MB          Finder
              94 MB          Safari
              78 MB          WindowServer
              66 MB          com.apple.WebKit.WebContent
              66 MB          Microsoft Word
    Virtual Memory Information:
              1.05 GB          Free RAM
              1.63 GB          Active RAM
              360 MB          Inactive RAM
              983 MB          Wired RAM
              471 MB          Page-ins
              724 KB          Page-outs

    You have the Trusteer Rapport software installed. In spite of continued efforts by its developer, it is still not a stable Mac product. It causes huge problems with Safari.
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Make sure the DivX player is up to date. Outdates versions have been problematic. If you don;t need it, uninstall it.

  • How can I fix my slow MacBook Pro?

    My MacBook Pro is running really slow.  I downloaded Clean my Mac 2 but this did nothing.  I have removed Apps I know longer use and files that I no longer need.  What can I do next?

    Remove CleanMyMac2. Do not reinstall it, or anything like it.
    For Lion or later, reinstall OS X using OS X Recovery: Hold ⌘ and r (two fingers) while you start your Mac. For Snow Leopard or earlier, reinstall OS X using your original grey System Install DVD.
    According to its web site CleanMyMac2 is supposed to uninstall itself:
    "The easiest way to completely uninstall CleanMyMac 2 is by using CleanMyMac 2 on itself.
    To remove CleanMyMac 2 from your Mac:
    Open CleanMyMac 2.
    Proceed to the Uninstaller module.
    Find CleanMyMac 2 in the list of apps found by the module.
    Click Complete Removal in the Smart Selector panel to mark the application file and all it related items for removal.
    Click Uninstall.
    Confirm that you are going to remove the app in the newly appeared message.
    That's it!"
    Apparently it may not be that simple though, as at least one user reported that it did not work, and required manual removal: Extreme Battery Drainage
    Whatever damage CleanMyMac2 inflicted beyond OS X itself may require more work to correct. If reinstalling OS X does not resolve the problem, an "erase and install" followed by laboriously migrating individual apps and files may be the most expedient solution.

  • EXTREMELY slow MacBook, will a restore help?

    My MacBook Pro (mid 2012) is having major issues. It has 500GB of space and 4GB of memory, installed with OS Mavericks. I don't know what is causing it. After almost every click, the colour wheel appears and stays up for 30 seconds to 2 minutes. The computer has not been sleeping properly either. When I shut it, it should be sleeping, but the fans start running and heats up a LOT. The battery drops extremely quickly when that happens as well. It has become impossible to use my computer! I have tried resetting the PRAM and SMC multiple times. I have checked the activity monitor and everything looks normal. Is there anything else I can do?
    Would doing a complete restore of the disk solve my problems? Also, if I were to backup my MacBook with Time Machine, could I put it back onto the restored computer? Or would that just reinstall the problem? Would it be better to manually import my iPhoto library, iTunes library, and documents?
    Thanks in advance

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Under no circumstances should you install so-called maintenance software from MacPaw or ZeoBit (CleanMyMac/CleanMyDrive or Mac Keeper, respectively.) You do not need special software to maintain your computer.
    Helpful Links Regarding Malware Protection
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      OS X Mavericks- Protect your Mac from malware
      About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect everything targeting the Mac.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Maybe you are looking for

  • Tax Breakup in PLD

    Dear All, I require the following tax breakup in PLD Ex: Total................................................303743.40.......A Packing charges.................................2316............B Excise Duty@10%..............................30606......

  • 11g Read-Only repository on Linux

    Hi Currrenty I am struggling with a Read-Only issues on a new install of OBIEE 11g. I have install OBIEE11g on a Linux box and also on a windows server just to use the Repository Administation tool. I then created an ODBC DSN on the windows server to

  • How to push a constructed samAccountname into an AD entry?

    Hello. I am trying to create AD entries from the meta-view. When these AD accounts are created I prefer to use the samaccount name based on surname/given name rather than the default (uid) attribute. I am able to construct an attribute and give it a

  • CAC Card Problems on MacBook Pro with OS Lion 10.7.3

    I bought a CAC Card Reader for my MacBook Pro with OS X Lion 10.7.3 and it doesn't work. The USB is recognizing that it is in there, but when i try and access the AKO website it doesn't work. I know I read on Mac Os Forge about Apple not sending the

  • Component binding - changes are not reflected

    Dear all, When using JSF method binding I'm experiencing the following strange behavior. Within the view, I'm registering a panel by method binding expression, which I then use within the controller bean to add additional UIComponents on it. However