Faulty Parental Controls & Proxy usage

Dear all,
the follow problem concerns:
- Guest user account, Parental Control, Proxy usage, Safari
Plattform: MacOS 10.7.4 with all updates installed
The Problem occurs with the following steps:
>> 1. Fresh Install of MacOS 10.7.4, Update Installation and create a normal Guest user using the control panel
>> 2. Configuring a proxy on the wired Interface via the control panel. Fixed Proxy.
>> 3. Testing the Preferences made as Admin user without restrictions, everything works fine as it should.
>> Firefox => Running without Problems.
>> 4. At this this Time Parental Controls for the Guest user are inactive.
>> 5. Logoff the Admin user, relogin with the guest user, everythings fine. Internet Acces works with Safari and Firefox.
>> 6. Logoff as Guest and relogin as Admin.
>> 7. Now we're activating Parental Controls WITHOUT ANY RESTRICTIONS for Webaccess for the Guest user
>> 8. Logoff Admin and login as Guest user ...
>> 9. There's no Internet Access at all for anything the Safari and Firefox prompt "The Connection has been reset" ...
Seems that some Programmer at Apple desgined a faulty Parental Control ...
=> What do you think ? Any suggestions any idea how to fix that problem
About the Background: The solution mentioned should be deployed in a School with ~ 150 Macs ... And the only thing stopping us from deploying Lion is that fault mentioned above ...
Thanks in advance,
Markus

Thank you for your help! I work for a school district and teach digital video course in a magnet program. We purchased 11 new iMacs with the Lion OS and every single one of those new iMac computers had the exact problem when the parental control panel is set and you have to use a proxy setting. None of the computers would allow Internet access in those student user accounts.
I have been stuck since May 2012 for an Apple fix. We buy our Apple products with a three year Apple Plan and they have been pretty much useless! I had to take one of the computers twice to the Apple store Genius and they could not do anything. I called their online support and they asked me to run a special program they sent me to trace and download the debug routine results. They sent me an email to confirm that indeed it was an Apple OS bug and not anything on my part! It's like telling me I'm not an idiot.
Well, that was in early June 2012 and it is September 2012 still with no fix and several poor responses like, "we don't have a fix and if we do, we will sent out a patch. So, no need for you to call!" So much for the other 20 new machines we were planning to add.
I will try you fix to see if it works. Thanks again.
Herm

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Parental controls/time restrictions on iPhone

I can safely say that my daughter's iPhone has ruined our lives. We've had it for five days. Yes, there are some built-in parental controls, but Apple has blocked anybody from offering a software program that will turn the dang thing off (I'm talking about texting and calling) at a certain time every night. I have a daughter who is addicted to her phone and the battles are humongous to get her to do anything but text.
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OTHER
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If you mean you want to block certain sites by some parental control software, you can try a web filter to block sites by URL or keywords.
https://support.mozilla.org/zh-CN/questions/938721?esab=a&s=&r=1&as=s
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Has Apple come up with a fix for Parental Controls?

I've browsed around on this forum quite a bit but haven't seen any real fix for the fact that Parental Controls does not work as advertised (come to think of it, it doesn't work at all). Is there a fix??
I'm using a new iMac with 10.5.2 (clean install). PC has never worked, even when we first started using the machine.
I have 3 young kids, each with his own account. All the accounts are set to 30 minute time limits per day. I have customized the Web Content tab to include some sites that are not objectionable but too advanced for my kids.
Today one of my boys was logged in for at least an hour and a half. I check his Today's Activity log. Nothing there! I look at the Web site he's accessing. It's one of the three that I had specifically blocked! They're only in grade school but the kids have figured out that as long as they don't log off they can stay on the computer all day. This happens on all three accounts consistently. Sheesh, Apple, thanks for making me look like a real doofus in front of my kids!
So, is Apple sending out kitchen timers to all of us Leopard users now, so we can at least have a reliable method for controlling our kids' online time?
If there is a REAL fix out there, I'd love to hear about it?
<Edited by Moderator>

Apple doesn't come up with High data usage solutions for cell providers.
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I want to change my daughter's iMac account (originally my wife's computer) from "Admin" to "Managed with parental controls."
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Kevin

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Re: Parental Control not Working

FROM A VERY ANNOYED NEW CUSTOMER. THIS IS MY LAST RESORT BEFORE I CANCEL WHAT APPEARS TO BE A RUBBISH 'PARENTAL CONTROL' SERVICE...
Brand new BT Infinity 2 Service installed on Wed 28th Jan. On Fri 30th Jan set router up... logged into bt.com/mybt... first screen showed 'Do you want Parental Controls' clicked 'Yes please'. Responding rotating circle stating 'ACTIVATING'. After a few seconds get standard error message saying 'Sorry, we haven't been able to activate your BT Parental Controls.'
I reported this on Fri 29th Jan... and now it's Thur 5th Feb and still no resolution. After numerous phone calls to BT Broadband Help and 'Parental Controls' support, with 5 promises that staff will call me back by a specified time/date (5 of 7 failed to do so)... and now escalated to level 3 issue... it is still not working.
Reading e-mails on this forum... looks like the service is fundamentally faulty.
Please advise how you can fix this within 24hrs MAX... or we will cancel our contract on basis BT have failed to provide the services contracted.
Many thanks for all assistance you can render.
Solved!
Go to Solution.

Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
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BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Safari can't connect to server with parental controls on

I have one user with admin rights and one user plus guest with parental controls turned on. Recently when parental controls are turned on, I get 'safari can't connect to server' error. When I turn parental controls off again I can connect to the internet again. Why is this?

Hi and welcome....
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Extending time limit of Parentally Controlled by standard acoounts

When reaching the defined time limit of an administered account the user's time can be extended "on the flow" by the administrator. OK
However, my wife likes to be enabled to extend the child's time limit without being an administrator. She has a standard account, only.
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Looks like you might need to build up your wife's confidence (using computers) a bit! We men do have responsibilities, don't we!
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Neville

Parental Controls on free wi-fi?

My child is trading ideas on how to by pass parental controls on ipods and iphones. I have used parental restriction to limit acess on MY iphone and her Ipod.
I can control her access to the use of the internet at home, but what about all the free wii-fi out there? If she used the free wi-fi, available at many locations, for example Starbucks, is she able to get around my restrictions on the I-pod and I-phone?

I understand about wi-fi use not affecting data on my cell service. What I want to know is, does using wi-fi in Europe at a hotel the same as using it in the US.? ie: is "wi-fi wi-fi" regardless of location - US or abroad ? If I want to check my e-mail for example, and at a hotel with free wi-fi, is that the same as using it here ?
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My questions are basically related to usage abraod in wi-fi settings.
I don't want to come home with a bunch of extra charges. I only want to check my e-mail every few days in a wi-fi hotel, to see if there is anything that needs attention, and I can tell that from the sender and subject without opening. I'd also like to maybe consult with my dpereview.com Canon folks if I have a camera question.... only on wi-fi connection though /___sbsstatic___/migration-images/migration-img-not-avail.png
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Parental controls a disaster under Lion

Since installing Lion, my son's managed account has been a disaster. I use Parental Controls to automatically filter web content. This has always worked well in the past. When he encountered a site that was questionable, Snow Leopard asked for my credentials to add it to the approved white list. This includes all secured (https://) web sites, which Parental Controls consistently and intentionally blocks, because the browser/OS can't appropriately filter for content on secured connections.
In the modern age of web browsing, however, hundred of companies attempt to install cookies, use invisible images (or other "bugs") or otherwise track Internet usage to sell to marketers. Many of these cookies and bugs make secured (https://) calls to their host domains, either to secure the user's personal data they are transmiting (probably their story) or to hide the information they are transmiting so we users won't know what they are tracking about us (probably the reality).
Either way, every time my son visits a web page from any even remotely popular site, a dialog box with a laundry list of of secured domains he has (in Safari's words) "attempted to access" appears. Dismissing the box is not helpful. Another appears every time he moves to another page. It is an incredible annoyance for both him and me.
I've blocked cookies from most sites in the Safari preferences. I've installed the Ghostery extension to block most of the "secret" marketing related traffic affiliated with most web pages. (I swear, if most people saw how many third-party companies track their private Internet browsing, they'd probably suffer anxiety attacks and never use the Internet again.) The problem seems a little better, but still isn't totally gone.
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I to have issues with "Parental Controls", it seemed fine with Lion and even 10.8 but now on 10.8.2 skype sems the worst culprit (perhaps it the softy roots) it keeps posting the same requests tht is one for msnmessenger.msn.akadns.net and the other the other is for Skype itself even when I grant permission the same requests keep coming up it interferes with web browsing since when the requests appear they demand action over everything else.
My son is just 14 and he has reached the age where it is vital that there are limitations on his use . The biggest neede for control over a` Spanish social site Tuenti which he received **** from a so called friend which rekindled the need for control and particular to block this site.
Has anyone found a solution to this loop of permissions in the past I set it added approved sites probable about 20 of them then forgot about it .
I switched the controls off yesterday to see if it would reset and cure the situation no improvement plus my son erased his browsing history so it is obvios I need to keep the controls in place.
The only other thought will be to use Little Snitch to control the computer.
Any thoughts anyone!

Faulty Parental Controls & Proxy usage

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