FF 5 running on windows 7 has suddenly stopped allowing access to comcast mail, but this is not a problem under Snow Leopard

I am running the latest version of firefox on a windows 7 laptop and Mac desktop. The windows version was allowing access to comcast email until it suddenly stopped. It won't let me open any email on the summary page or view the entire inbox. Opening firefox in safe mode does not eliminate the problem. I have no problem accessing comcast mail on the MAC or with Chrome, Safari or IE on the laptop.

Hi Steve1904,
So you have use the backup and Restore to restore your files from Windows XP to Windows 7 directly?
This should be considered not work.
If you would like to transfer files between Windows XP and Windows 7, you need another tool called Windows Easy Transfer.
See the article below if you would like to upgrade from Windows XP to Windows 7:
Upgrading from Windows XP to Windows 7
If possible, follow the steps there, then things should be OK.
Best regards
Michael Shao
TechNet Community Support

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         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception:
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:51)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 36 more
    Caused by: java.lang.NullPointerException
         at jsp._sapportalsjsp_AccountAdminView.subDoContent(_sapportalsjsp_AccountAdminView.java:270)
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:45)
         ... 41 more
    #1.5#000C29352CBB00180000000F000008C400042E891F950BA4#1177066381890#com.sap.portal.jsp#sap.com/irj#com.sap.portal.jsp#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_34##0#0#Warning#1#/System/Server#Java###null
    [EXCEPTION]
    #1#java.lang.NullPointerException
         at jsp._sapportalsjsp_AccountAdminView.subDoContent(_sapportalsjsp_AccountAdminView.java:270)
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:45)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.xyz.usermanagement.core.UserManagementMain.doContent(UserManagementMain.java:118)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    #1.5#000C29352CBB001800000010000008C400042E891F951BEF#1177066381890#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_34##0#0#Error#1#/System/Server#Java###Exception ID:06:53_20/04/07_0133_8358550
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
    Component : UserManagement.UserManagementMain
    Component class : com.xyz.usermanagement.core.UserManagementMain
    User : ncarste
         at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.xyz.usermanagement.core.UserManagementMain.doContent(UserManagementMain.java:118)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception:
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:51)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 36 more
    Caused by: java.lang.NullPointerException
         at jsp._sapportalsjsp_AccountAdminView.subDoContent(_sapportalsjsp_AccountAdminView.java:270)
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:45)
         ... 41 more
    #1.5#000C29352CBB001100000198000008C400042E892504640C#1177066473062#com.sapportals.wcm.service.ice.wcm.ICEHttpConnection#sap.com/irj#com.sapportals.wcm.service.ice.wcm.ICEHttpConnection#Guest#192####a71f1491edbf11dba7d1000c29352cbb#Thread[ThreadPool.Worker8,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Cannot contact ICE server - com.sapportals.wcm.WcmException: sending request to: http://172.19.177.47:50001/irj/servlet/prt/portal/prtroot/com.sap.km.cm.ice request uri:  Connection refused: connect
         at com.sapportals.wcm.util.http.slim.SlimRequester.doPerform(SlimRequester.java:608)
         at com.sapportals.wcm.util.http.slim.SlimRequester.perform(SlimRequester.java:257)
         at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.getOutput(ICEHttpConnection.java:164)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.pullPackage(ICESubscriber.java:150)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.run(ICESubscriber.java:101)
         at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:171)
         at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:107)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#000C29352CBB001100000199000008C400042E892504642F#1177066473062#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#sap.com/irj#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#Guest#192####a71f1491edbf11dba7d1000c29352cbb#Thread[ThreadPool.Worker8,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Pull packages failed - java.io.IOException: sending request to: http://172.19.177.47:50001/irj/servlet/prt/portal/prtroot/com.sap.km.cm.ice request uri:  Connection refused: connect
         at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.getOutput(ICEHttpConnection.java:194)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.pullPackage(ICESubscriber.java:150)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.run(ICESubscriber.java:101)
         at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:171)
         at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:107)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#000C29352CBB00110000019A000008C400042E89289DD7BB#1177066533437#com.sapportals.wcm.service.ice.wcm.ICEHttpConnection#sap.com/irj#com.sapportals.wcm.service.ice.wcm.ICEHttpConnection#Guest#192####a71f1491edbf11dba7d1000c29352cbb#Thread[ThreadPool.Worker8,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Cannot contact ICE server - com.sapportals.wcm.WcmException: sending request to: http://172.19.177.47:50001/irj/servlet/prt/portal/prtroot/com.sap.km.cm.ice request uri:  Connection refused: connect
         at com.sapportals.wcm.util.http.slim.SlimRequester.doPerform(SlimRequester.java:608)
         at com.sapportals.wcm.util.http.slim.SlimRequester.perform(SlimRequester.java:257)
         at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.getOutput(ICEHttpConnection.java:164)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.pullPackage(ICESubscriber.java:150)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.run(ICESubscriber.java:101)
         at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:171)
         at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:107)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#000C29352CBB00110000019B000008C400042E89289DDB04#1177066533437#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#sap.com/irj#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#Guest#192####a71f1491edbf11dba7d1000c29352cbb#Thread[ThreadPool.Worker8,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Pull packages failed - java.io.IOException: sending request to: http://172.19.177.47:50001/irj/servlet/prt/portal/prtroot/com.sap.km.cm.ice request uri:  Connection refused: connect
         at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.getOutput(ICEHttpConnection.java:194)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.pullPackage(ICESubscriber.java:150)
         at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.run(ICESubscriber.java:101)
         at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:171)
         at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:107)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#000C29352CBB003000000028000008C400042E892CEAA96A#1177066605437#com.sap.portal.jsp#sap.com/irj#com.sap.portal.jsp#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_6##0#0#Warning#1#/System/Server#Java###null
    [EXCEPTION]
    #1#java.lang.NullPointerException
         at jsp._sapportalsjsp_AccountAdminView.subDoContent(_sapportalsjsp_AccountAdminView.java:270)
         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:45)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.xyz.usermanagement.core.UserManagementMain.doContent(UserManagementMain.java:118)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    #1.5#000C29352CBB003000000029000008C400042E892CEAC648#1177066605562#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_6##0#0#Error#1#/System/Server#Java###Exception ID:06:56_20/04/07_0134_8358550
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
    Component : UserManagement.UserManagementMain
    Component class : com.xyz.usermanagement.core.UserManagementMain
    User : ncarste
         at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.xyz.usermanagement.core.UserManagementMain.doContent(UserManagementMain.java:118)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
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         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
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    #1.5#000C29352CBB001A00000028000008C400042E8934452A55#1177066728921#com.sap.portal.jsp#sap.com/irj#com.sap.portal.jsp#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_1##0#0#Warning#1#/System/Server#Java###null
    [EXCEPTION]
    #1#java.lang.NullPointerException
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         at jsp._sapportalsjsp_AccountAdminView.doContent(_sapportalsjsp_AccountAdminView.java:45)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.xyz.usermanagement.core.UserManagementMain.doContent(UserManagementMain.java:118)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
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         at java.security.AccessController.doPrivileged(Native Method)
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         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
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         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
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         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
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         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
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    #1.5#000C29352CBB001A00000029000008C400042E8934453D75#1177066728921#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#ncarste#16318##EP6SR1.holnam.com_DV1_8358550#ncarste#4be48ab0ef2c11db836b000c29352cbb#SAPEngine_Application_Thread[impl:3]_1##0#0#Error#1#/System/Server#Java###Exception ID:06:58_20/04/07_0135_8358550
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