Firefox give me a blank white screen when i open it and when i type in an address in the search bar it just say new tab on the top left hand corner and its cont. to be a blank white page. IDK?

Question

k when i double click on the fire fox short cut on my desk top or the tab under the start button, my firefox gives me a blank white screen with the phase " new tab" on the top left hand corner as if u clicked for another window. Even though its the 1st window that opens. when i type a website in the search bar it regristers but it just goes to the blank white screen w the new tab phase. i tried to open some of my bookmark sites and still the same thing.. a blank all white page. ive tried re-download the fire fox 6.0 then i deleted my current firefix then re-downloaded it again.. still nothing :(. im currently usaing my interner explore to write this and search the net.

Answer 1

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.