Firefox won't display a web page. It starts, I see it in Task manager but it doesn't do anything. It used to work just fine. I had troubkle with my service provider, they got the net to work again but firefox doesn't do anything. Explorer works.

I uninstalled firefox and re-installed it from download. No difference. When I boot my computer, the internet doesn't start automatically anymore. I have to go into network manager and start it myself. Don't know why. My on-line windows help won't connect to the net either.

Sounds like a broken profile. [https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks Back up your bookmarks], [https://support.mozilla.com/en-US/kb/Managing-profiles?s=profile&as=s#w_creating-a-profile create a new profile] , then [https://support.mozilla.com/en-US/kb/Importing%20Bookmarks%20from%20an%20HTML%20File import your bookmarks] back in. Let me know if you need extra help.
Thanks!
handsomeorlandoman

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Firefox won't run any web pages or go to any URL's. All I get is a blank page.

Firefox started crashing when I used Facebook. I upgraded to the new version and got lots of "memory cannot be read" errors which would crash the program. I installed the Beta version and now all that happens is I get a blank white page. I can't go to any web sites or load any URLs. Bookmarks do not work. I have had to switch to IE for the time being and it runs everything just fine so I know it's not the computer or the web connection. I made sure my proxy settings are correct and I tried disabling Firefox from my firewall and re-adding it, and still no luck. Nothing I do seems to work!

See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website. 
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]]

After latest update a few minutes ago, Firefox won't open any web pages.

I was on a local web page run by a local server on my intranet. Firefox was not open. I opened it (the last time it worked successfully was a few hours ago). It did an update. After the update, it tried to open a Firefox web page - that failed. The local web page I was on would not open either. The web pages still work from Internet Explorer.

Can you start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to reinstall Firefox.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

After I boot up from standby, Firefox won't load any web pages

If I let the computer go into standby on it's own, once I start it up again and open Firefox, it won't load any webpages...the wireless icon in the taskbar is showing connection, but nothing happens other than the address bar on Firefox says "loading"

I had this problem too. Running 32 bit Vista on a Toshiba Satellite U305 laptop. When you fold the lid it doesn't matter if Firefox is running or not, when you open it and the system wakes up, then Firefox 7.0.1 doesn't work any longer. Firefox either will not load if it wasn't running when the system went to sleep or it will soon hang if it was running. I started having this problem 2 weeks ago and have since then been uninstalling and reinstalling software that recently updated, checking configurations etc of ZoneAlarm, AVG, Acronis, etc. but nothing I did seemed to resolve the problem. Then this morning I was about to rebuild my system and remembered something I did a couple of weeks ago, install iTunes to support a used iPhone I was given.
I decided to try removing iTunes before undertaking a rebuild and this fixed the problem. Now that I think about it, I installed iTunes on this laptop when it was new and had to remove it because it slowed it down so much. It looks like they resolved a lot of iTunes performance degradation over the years but iTunes still appears to slow your system down and obviously, now also stops Firefox from working. Whose fault is it, Microsoft, Firefox or iTunes? Good luck having them work it out :-). Removing iTunes resolved my own problem. I can live without iTunes but not without Firefox :-)
Note: When the problem occurs, firefox.exe is running in the task manager but you can't kill it. Another problem for the research team. My own research found that MS Vista turns out to be one of the few OS's in the world that doesn't always provide for killing a process. (Lucky me for buying a laptop that has no XP drivers and doesn't warrant the expense of upgrading to 7). Reason for the kill problem? From what I understand, a kill instruction requested of Vista has it asking an application for permission before doing so. Problem is, hung applications rarely reply "sure go ahead".
///// UPDATE:////////
After 12 hours and 4 iterations of putting the laptop to sleep and waking it up, the problem has now recurred. So uninstalling iTunes is not the solution (although it seemed to help at first). Sorry if this confused anyone. My plan now it to regress to an older version of Firefox and see if that fixes the problem. However, I probably need a fresh install anyway after 3 years of overcrowding.

Firefox 5 is displaying a web page differently from Firefox 4.

Certain pages at www.shairfare.com are misaligned in Firefox 5, but they work fine in Firefox 3 and 4. I can't figure out why this happens.
I had to create an override .css file to handle safari and Chrome, because of the differences in the way widths are computed when padding is used (some browsers include the padding in the width, some do not). It may be the case that Firefox 5 uses the same rendering engine as Chrome and Safari (does it?), in which case I could simply use the same override .css file when FF5 is in use. Could you tell me how to load a .css file ONLY when FF5 is in use?
Thanks!
Marc

go to View Menu -> Zoom -> click "Reset"
go to View Menu -> Page Style -> select "Basic Page Style"
go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. If above suggestions don't work then
go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox
You can enable the Trustworthy Add-ons later. Check and tell if its working.

I bought a song on ITUNES and had problems downloading it. I got in touch with support and and they downloaded the song to my account but now when I try to play it, it tells me my computer isn't authorized to . Reauthorizing computer doesn't work. HELP

I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

I just updated to 3.6.11 and now firefox won't load any web page

I just updated to 3.6.11 and now firefox won't load any webpage it
just times out I tried diableing add-ons no difference. I't on internet exploers now. Tried rebooting.

Do you use McAfee Antivirus/Firewall/Security products? McAfee released a security update that is blocking Firefox 3.6.11. This should be cleared up with the next McAfee update.

Firefox won't display contact edit page in hotmail

I wanted to update a contact in hotmail but when I click on the contact in the list of contacts view and select the "edit" link/control on the page all I get returned is a blank page. I look at the page source and it's empty, and the status line on the bottom says "Done". The inbox and message handling pages all seem to work/display correctly but this one isn't.
Configuration:
FF 3.6.8
Addons: AdBlockPlus 1.2.2, Firebug 1.5.4, Java Console 6.0.20, Pencil 1.0.6, TamperData 11.0.1, Taco 3.11 (disabled), MS .Net framework asst. (disabled)
Windows XP Pro SP3 (including Aug 2010 patch set applied)
Any thoughts?
Thanks
Wayne

The page can be reset to any value via the Page pulldown. The select Zoom, and click what ever value you want.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Firefox won't load any web pages but my other browser will

i updated to firefox beta. It ran for one day. Since then it loads a blank white page and won't go to any web sites. I don't get an error message or anything. It just sits there.

http://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can?s=won%27t+load+pages&r=2&as=s
This was the problem with mine. I had to remove mozilla firefox from my trusted programs in my antivirus firewall settings and then open firefox... it added it back in. The problem occured when my AVG updated.

HT1937 e phone. I am unable to use the phone in india with any service provider here and the message when i insert a valid sim is 'invalid sim please contact your service provider'.

hi, i purchased 4S at paris (sfr) and got back to india without deblocking the phone. how to activate the phone in india ? Till date it has not been possible. Need assistance
thanks
unnikrishnan

That's because it's carrier locked. Only the carrier it's locked to can authorize unlocking it. Contact them.
Why did you buy a carrier locked phone?

Icloud photo library won't work unless connected to wifi. If I am trying to attach a pic to a message or email, I get the error "photo can't be downloaded from iphoto library, please try later." If I connect to wifi it works just fine.

If I am trying to attach a pic to a message or email, I get the error "photo can't be downloaded from icloud photo library, please try later." If I connect to wifi it works just fine. If it's truly "storing" a low res version on my phone it shouldn't have to download anything. I can understand the uploading of pics to library only being done over wifi, but there are plenty of times I'm going to want to send a pic when I'm not going to be near a network. It does work occasionally, but the norm is that I get the error.

Hi Ed,
There is issue with Windows 7 when you send the email. It gives the message you specified.
But you can always use Adobe Email client to send your images. In this workflow also you would get the error message but you can ignore it and continue to send the mail.
Thanks,
Sourabh

Cannot get Dish online and Dish Slingbox to work with Firefox. Works just fine wiht IE but will not load video with Firefox version 13 or 14

Does anyone know a Firefox version that will play the Dish online video with their Slingbox? I thought I had it working at one time but am no longer sure. Internet Explorer works just fine.

Maybe an issue with Flash 11.3. What's your Flash version in Firefox? (type about:plugins in location bar)
If you have Flash 11.3, follow https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

Hi curtismoxam,
Please try these troubleshooting steps: [[Fix problems connecting to websites after updating Firefox]]

Internet is connected and majority of the websites work, yet sometimes the pictures are not loading? And the suddenly the hole page won't load? The weirdest thing is I go venture off to another website and it'll work just fine??

So I have been having this very annoying problem with the loading of certain internet sites e.g - Ebay, google maps, google in general & you tube.
My internet connection is fine and i have spoken with my service provider TPG and Apple about this annoying issue.
I can be generally browsing on google for instance and then suddenly the page freezes? No matter how many times i click the Refresh tab it still manages to do the same thing. Now the most confusing bit is, instead of clicking the refresh button I then venture off to Yahoo for instance and that website will work just fine??
Ugh, another (now) consistant issue is that none of my pictures are loading when im on Ebay? yet i can browse every catagory just fine....?
Please, if there is anyone out there HELP ME.... I'm a Mechanical Technician (Fitter by Trade) I do not class myself as a Computer Technician.... Far from it!!

Thanks for the advise....
You're correct about the steps you mentioned earlier. Tho Unfortunetely I've tried these things. Infact I was on the phone with applecare last night for about an hr & a half, yet even they seem stunned as to what is causing this?
We reset the safari in a different way as you mentioned earlier (I would not have been able to do this without some Technical assistance)
Open Finder > click on the GO tab > Hold down the OPT key & a tab will appear that reads [Libary]
Click on Libary > Now look for a folder that reads [Safari]
Drag this folder to the desktop
Now open the folder that reads [Preferances]
Look for files: com.apple.safari.plist & com.apple.Safari.RSS.plist
Now quit any programs operating & restart the computer.
Vwallaa Safari is officailly reset, it will even take you on a tour when you open it for the first time.
Now the catch is.... this didnt work "For me" So My next step was to make a dummy account on my Mac (making sure that it had administrator rights) I then tried it on the dummy account. Luck would have it as it still managed to do the same thing.
Apple came to the conclusion that restoring Lion might be a possible solution. So we done just that, wasnt till this morning when i turned on this annoying Mac i realised that it is still doing the same thing.
Apple care is going to call me this afternoon so hopefully "fingers crossed" this issue can be fixed.

When creating iframes for htm pages, I pdfs work just fine in all versions of Firefox. However, when I construct an iframe for an htm to be displayed on an htm

''duplicate of https://support.mozilla.org/en-US/questions/973637 - locking''
When creating iframes for htm pages, I pdfs work just fine in all versions of Firefox. However, when I construct an iframe for an htm to be displayed on an htm, Firefox 24 will not load the htm/iframe.

Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

Firefox won't display a web page. It starts, I see it in Task manager but it doesn't do anything. It used to work just fine. I had troubkle with my service provider, they got the net to work again but firefox doesn't do anything. Explorer works.

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