Flash Player 11.7.700.169 and 11.7.700.178 Not loading External Audio
We have a website that uses Action Script 2 (AS2). We load .mp3 files from our server to our flash program on our website.
Sounds built into the flash library load fine, but .mp3's loaded from our server do not.
The audio loads a few seconds of the first clip and then cuts off, and then after going a few pages into our flash program the audio begins loading audio files more completely allowing some clips to play. Then it sporatically stops working.
Video loads fine. images load fine.
Our company has received about a hundred calls since April 9th when the update occured regarding this issue.
Our current solution is to uninstall 11.7 and install 11.6 -> which works in every browser except for Google Chrome (as they just released a new auto update yesterday that forces the pepper flash plugin to be 11.7)
Please release an update that fixes this issue.
We submitted a bug to the development team on the 10th, but have received no response regarding if/and or when this might be fixed.
Our thoughts are that the new security updates have messed up some backwards compatability.
I'd really prefer to not spend months repogramming our website to use html5 instead of flash... so please address this issue imediatley.
It seems that youtube was having a similar issue as us, so hopefully their cloat encourages a solution.
Hi,
For those regarding iSpring user, we spent a lot of time in debugging that too.
here are the pieces we got and hope it helps.
The audio would got cut off once you tried to unload as2 swf. According to the SwfLoader doc, it would try to cut off all resources if possible (including audio object...). And it seems that their new flash player 11.7 would try to forcefully clear out stuffs that it shouldn't
Our hackaround is to call the netstream.seek() to trigger the sound again. Playing sound object doesn't work
Please adobe!! help us to keep our job here. It would be poor for us by just releasing a player without knowing which part of the backward compatibilities that it is about to break but just post a note on the page to say it may break something old.
Thanks,
Venant
Similar Messages
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The blocking message is obsolete, because it refers to a much earlier set of versions of Flash.
Does every version of Flash have a vulnerability, or are there some that are actually clean (for more than a few seconds)?
Can somebody fix the blocking message to reflect the real reason for blocking?
Where can I find a version that is not vulnerable, or is that a pipe-dream?Thanks for the information about how to get the most recent version of Flash. Updating from within Firefox only got me to 296, and then claimed it was up to date, just a few minutes before I posted the question. Clearly it was days out of date.
The obsolete blocking message seems to have been mentioned, in slightly different terms, by quite a few people over the past several months. It would seem to me that the linkage between blocking decisions and the message to the users is weak. -
Flash Player Plugin between 11.0 and 11.7.700.169 (click-to-play) has been blocked for your protection.this is what firefox tells me but when i check the add-ons manager it says version 15.0.0.239 is installed.how can i get firefox to recognize the right version
The Plugin check is behind on what versions is current to check for so it is useless at moment until it is updated.
This is because 15.0.0.2'''39''' is not the latest Firefox 15 version as there has been at least 15.0.0.2'''42''' which is on blocklist and 15.0.0.2'''46''' which is not on the blocklist as according to Adobe it is not affected.
Flash Player Plugin 14.0 to 15.0.0.242
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https://addons.mozilla.org/en-US/firefox/blocked/p794
So for Windows and Mac 16.0.0.235, 13.0.0.25'''9''' ESR and
15.0.0.24'''6''' are not vulnerable according to Adobe and are not on blocklist.
'''philipp''' you need to update your posting for this as Mozilla made a two part blocklist on Friday so as to not block the 13.0.0.258 ESR version and your link is for one of the two blocklists for Win/Mac. -
Unable to update Flash Player 17.0.0.169 - 2 Computers - Same Instant Crash
First problem in years
Flash Player 17.0.0.169 - Adobe downloader / installer (flashplayer17_ha_install.exe, flashplayer17ax_ha_install.exe)
(Previous version downloader / installer did not crash; neither did any other previous version for as long as I can remember.)
Two different computers
Exact same instant crash
XP 32 SP3
IE8 / Firefox (Any Version)
flashplayer17_ha_install.exe
flashplayer17ax_ha_install.exe
Both same crash:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="flashplayer17ax_ha_install.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="flashplayer17ax_ha_install.exe" SIZE="1124544" CHECKSUM="0xB2438405" BIN_FILE_VERSION="1.0.0.14" BIN_PRODUCT_VERSION="1.0.0.14" PRODUCT_VERSION="1.0.0.14s" FILE_DESCRIPTION="Adobe Download Manager" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Download Manager" FILE_VERSION="1.0.0.14s" ORIGINAL_FILENAME="Adobe Download Manager" INTERNAL_NAME="Adobe Download Manager" LEGAL_COPYRIGHT="Copyright 2015 Adobe Systems Incorporated. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x121D1C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.14" UPTO_BIN_PRODUCT_VERSION="1.0.0.14" LINK_DATE="04/09/2015 13:22:28" UPTO_LINK_DATE="04/09/2015 13:22:28" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="flashplayer17_ha_install.exe" SIZE="1124544" CHECKSUM="0xB2438405" BIN_FILE_VERSION="1.0.0.14" BIN_PRODUCT_VERSION="1.0.0.14" PRODUCT_VERSION="1.0.0.14s" FILE_DESCRIPTION="Adobe Download Manager" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Download Manager" FILE_VERSION="1.0.0.14s" ORIGINAL_FILENAME="Adobe Download Manager" INTERNAL_NAME="Adobe Download Manager" LEGAL_COPYRIGHT="Copyright 2015 Adobe Systems Incorporated. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1139C4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.14" UPTO_BIN_PRODUCT_VERSION="1.0.0.14" LINK_DATE="04/09/2015 13:22:28" UPTO_LINK_DATE="04/09/2015 13:22:28" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="sw_uninstaller.exe" SIZE="195480" CHECKSUM="0x7BBFA73E" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="Adobe Shockwave Player" COMPANY_NAME="Adobe Systems, Inc." FILE_VERSION="11.5.1.601" LEGAL_COPYRIGHT="Copyright © 1985-2008 Adobe Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.0.0.0" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="08/17/1999 15:25:48" UPTO_LINK_DATE="08/17/1999 15:25:48" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="993280" CHECKSUM="0x599F4100" BIN_FILE_VERSION="5.1.2600.6532" BIN_PRODUCT_VERSION="5.1.2600.6532" PRODUCT_VERSION="5.1.2600.6532" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.6532 (xpsp_sp3_qfe.140312-0419)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF63D5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6532" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6532" LINK_DATE="03/12/2014 10:48:50" UPTO_LINK_DATE="03/12/2014 10:48:50" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
Exception Information
Code: 0xc000001d Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000000040595b
System Information
Windows NT 5.1 Build: 2600
CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
CPU Version: 000006B1 CPU Feature Code: 0383F9FF
CPU AMD Feature Code: 00E6E824
Module 1
flashplayer17_ha_install.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x001139c4 Time Stamp: 0x55267d14
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (1.0:0.14)
ProdVer: (1.0:0.14)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000001
SubType: 00000000
FileDate: 00000000:00000000
Module 2
ntdll.dll
Image Base: 0x7c900000 Image Size: 0x00000000
Checksum: 0x000afd30 Time Stamp: 0x4d00f27d
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (5.1:2600.6055)
ProdVer: (5.1:2600.6055)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000002
SubType: 00000000
FileDate: 00000000:00000000
Module 3
kernel32.dll
Image Base: 0x7c800000 Image Size: 0x00000000
Checksum: 0x000f63d5 Time Stamp: 0x53203b92
Module 3
kernel32.dll
Image Base: 0x7c800000 Image Size: 0x00000000
Checksum: 0x000f63d5 Time Stamp: 0x53203b92
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (5.1:2600.6532)
ProdVer: (5.1:2600.6532)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000002
SubType: 00000000
FileDate: 00000000:0
0000000
Minidump: http://tommycatkins.com/2015/Minidump.zip
The complete offline installers do not crash and appear to install successfully:
install_flash_player_17_plugin.exe
install_flash_player_17_active_x.exe
After installation, Flashplayer appears to run normally without issue.
Speculation: Both computers are older and do not have SSE2 processors. Did flashplayer17_ha_install.exe and flashplayer17ax_ha_install.exe get compiled with SSE2 switch enabled?Minidump analysis, looks like an illegal instruction. Again suspect SSE2 requirement was enabled for this version of Adobe Download Manager. It does not appear SSE2 is required for FlashPlayer (yet), so this should be fixed.
Instant Online Crash Analysis, brought to you by OSR Open Systems Resources, Inc.
Primary Analysis
Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows XP Version 2600 (Service Pack 3) UP Free x86 compatible
kernel32.dll version: 5.1.2600.6532 (xpsp_sp3_qfe.140312-0419)
Machine Name:
Debug session time: Tue Apr 14 10:04:23.000 2015 (UTC - 4:00)
System Uptime: not available
Process Uptime: not available
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2
* Exception Analysis *
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
FAULTING_IP:
flashplayer17_ha_install+595b
0040595b ?? ???
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0040595b (flashplayer17_ha_install+0x0000595b)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: flashplayer17_ha_install.exe
ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
FAULTING_THREAD: 00000eb0
DEFAULT_BUCKET_ID: STATUS_ILLEGAL_INSTRUCTION
PRIMARY_PROBLEM_CLASS: STATUS_ILLEGAL_INSTRUCTION
BUGCHECK_STR: APPLICATION_FAULT_STATUS_ILLEGAL_INSTRUCTION
IP_ON_HEAP: 0017e538
FRAME_ONE_INVALID: 1
LAST_CONTROL_TRANSFER: from 0017e538 to 0040595b
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0012fcb0 0017e538 02c8c0a0 00000000 0012fcf0 flashplayer17_ha_install+0x595b
0012fcc4 0040815d 97988bdf 00657070 00187280 0x17e538
0012fcf0 0043c3d4 97988a3b 001870f0 00187378 flashplayer17_ha_install+0x815d
0012fd14 0041d44d 97988a7b 001870f0 00656c10 flashplayer17_ha_install+0x3c3d4
0012fd54 00401b66 97988a4f ffffffff 00657070 flashplayer17_ha_install+0x1d44d
0012ff60 005b67b0 0007da4c 00000001 00000000 flashplayer17_ha_install+0x1b66
0012ff74 00591882 00400000 00000000 00020a7e flashplayer17_ha_install+0x1b67b0
0012ffc0 7c816037 0007da4c 7c90d96e 7ffde000 flashplayer17_ha_install+0x191882
0012fff0 00000000 00401000 00000000 00000000 kernel32!BaseProcessStart+0x23
STACK_COMMAND: ~0s; .ecxr ; kb
FAILED_INSTRUCTION_ADDRESS:
flashplayer17_ha_install+595b
0040595b ?? ???
FOLLOWUP_IP:
flashplayer17_ha_install+595b
0040595b ?? ???
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: flashplayer17_ha_install+595b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: flashplayer17_ha_install
IMAGE_NAME: flashplayer17_ha_install.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 55267d14
FAILURE_BUCKET_ID: STATUS_ILLEGAL_INSTRUCTION_c000001d_flashplayer17_ha_install.exe!Unknown
BUCKET_ID: APPLICATION_FAULT_STATUS_ILLEGAL_INSTRUCTION_BAD_IP_flashplayer17_ha_install+595b
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/flashplayer17_ha_install_exe/1_0_0_14/55267d14/flashplayer17_ha_install_exe/1_0_0_14/55267d14/c000001d/0000595b.htm?Retriage=1
Followup: MachineOwner
Loaded Module List
start end module name
00400000 007df000 flashplayer17_ha_install flashplayer17_ha_install.exe
01160000 011de000 VirtualMIDISynth VirtualMIDISynth.dll
10000000 10006000 prio prio.dll
4d4f0000 4d549000 WINHTTP WINHTTP.dll
4ec50000 4edfb000 gdiplus gdiplus.dll
5ad70000 5ada8000 UxTheme UxTheme.dll
5b860000 5b8b5000 NETAPI32 NETAPI32.dll
61880000 618ba000 OLEACC OLEACC.dll
629c0000 629c9000 LPK LPK.DLL
65100000 6519e000 USP10 USP10.dll
69450000 69466000 faultrep faultrep.dll
73000000 73026000 WINSPOOL WINSPOOL.DRV
76360000 76370000 WINSTA WINSTA.dll
76380000 76385000 MSIMG32 MSIMG32.dll
76390000 763ad000 IMM32 IMM32.dll
769c0000 76a74000 USERENV USERENV.dll
76b40000 76b6d000 WINMM WINMM.dll
76bf0000 76bfb000 PSAPI PSAPI.DLL
76c30000 76c5e000 WINTRUST WINTRUST.dll
76c90000 76cb9000 IMAGEHLP IMAGEHLP.dll
76f50000 76f58000 WTSAPI32 WTSAPI32.dll
77120000 771ab000 OLEAUT32 OLEAUT32.dll
773d0000 774d3000 COMCTL32 COMCTL32.dll
774e0000 7761e000 ole32 ole32.dll
77920000 77a13000 SETUPAPI SETUPAPI.dll
77a80000 77b17000 CRYPT32 CRYPT32.dll
77b20000 77b32000 MSASN1 MSASN1.dll
77b40000 77b62000 Apphelp Apphelp.dll
77c00000 77c08000 VERSION VERSION.dll
77c10000 77c68000 msvcrt msvcrt.dll
77dd0000 77e6b000 ADVAPI32 ADVAPI32.dll
77e70000 77f03000 RPCRT4 RPCRT4.dll
77f10000 77f59000 GDI32 GDI32.dll
77f60000 77fd6000 SHLWAPI SHLWAPI.dll
77fe0000 77ff1000 Secur32 Secur32.dll
7c800000 7c8f6000 kernel32 kernel32.dll
7c900000 7c9b2000 ntdll ntdll.dll
7c9c0000 7d1d7000 SHELL32 SHELL32.dll
7d1e0000 7d49c000 msi msi.dll
7df70000 7df92000 oledlg oledlg.dll
7e410000 7e4a1000 USER32 USER32.dll
Unloaded modules:
77b40000 77b62000 apphelp.dll
73ed0000 73ed7000 mmdrv.dll
Raw Stack Contents
Memory access error at 'StackLimit) @@(((ntdll!_NT_TIB *)@$teb)->StackBase)'
Dump Header Information
----- User Mini Dump Analysis
MINIDUMP_HEADER:
Version A793 (6003)
NumberOfStreams 8
Flags 21
0001 MiniDumpWithDataSegs
0020 MiniDumpWithUnloadedModules
Streams:
Stream 0: type ThreadListStream (3), size 00000064, RVA 00000160
2 threads
RVA 00000164, ID EB0, Teb:000000007FFDD000
RVA 00000194, ID A78, Teb:000000007FFDC000
Stream 1: type ModuleListStream (4), size 00001150, RVA 000001C4
41 modules
RVA 000001C8, 00400000 - 007df000: 'C:\Documents and Settings\Administrator\Desktop\flashplayer17_ha_install.exe'
RVA 00000234, 7c900000 - 7c9b2000: 'C:\WINNT\system32\ntdll.dll'
RVA 000002A0, 7c800000 - 7c8f6000: 'C:\WINNT\system32\kernel32.dll'
RVA 0000030C, 5b860000 - 5b8b5000: 'C:\WINNT\system32\NETAPI32.dll'
RVA 00000378, 77dd0000 - 77e6b000: 'C:\WINNT\system32\ADVAPI32.dll'
RVA 000003E4, 77e70000 - 77f03000: 'C:\WINNT\system32\RPCRT4.dll'
RVA 00000450, 77fe0000 - 77ff1000: 'C:\WINNT\system32\Secur32.dll'
RVA 000004BC, 77c10000 - 77c68000: 'C:\WINNT\system32\msvcrt.dll'
RVA 00000528, 7c9c0000 - 7d1d7000: 'C:\WINNT\system32\SHELL32.dll'
RVA 00000594, 77f10000 - 77f59000: 'C:\WINNT\system32\GDI32.dll'
RVA 00000600, 7e410000 - 7e4a1000: 'C:\WINNT\system32\USER32.dll'
RVA 0000066C, 77f60000 - 77fd6000: 'C:\WINNT\system32\SHLWAPI.dll'
RVA 000006D8, 4d4f0000 - 4d549000: 'C:\WINNT\system32\WINHTTP.dll'
RVA 00000744, 7d1e0000 - 7d49c000: 'C:\WINNT\system32\msi.dll'
RVA 000007B0, 76bf0000 - 76bfb000: 'C:\WINNT\system32\PSAPI.DLL'
RVA 0000081C, 77c00000 - 77c08000: 'C:\WINNT\system32\VERSION.dll'
RVA 00000888, 76380000 - 76385000: 'C:\WINNT\system32\MSIMG32.dll'
RVA 000008F4, 73000000 - 73026000: 'C:\WINNT\system32\WINSPOOL.DRV'
RVA 00000960, 773d0000 - 774d3000: 'C:\WINNT\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll'
RVA 000009CC, 5ad70000 - 5ada8000: 'C:\WINNT\system32\UxTheme.dll'
RVA 00000A38, 774e0000 - 7761e000: 'C:\WINNT\system32\ole32.dll'
RVA 00000AA4, 77120000 - 771ab000: 'C:\WINNT\system32\OLEAUT32.dll'
RVA 00000B10, 7df70000 - 7df92000: 'C:\WINNT\system32\oledlg.dll'
RVA 00000B7C, 4ec50000 - 4edfb000: 'C:\WINNT\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.23084_x-ww_f3f35550\gdiplus.dll'
RVA 00000BE8, 77a80000 - 77b17000: 'C:\WINNT\system32\CRYPT32.dll'
RVA 00000C54, 77b20000 - 77b32000: 'C:\WINNT\system32\MSASN1.dll'
RVA 00000CC0, 76c30000 - 76c5e000: 'C:\WINNT\system32\WINTRUST.dll'
RVA 00000D2C, 76c90000 - 76cb9000: 'C:\WINNT\system32\IMAGEHLP.dll'
RVA 00000D98, 61880000 - 618ba000: 'C:\WINNT\system32\OLEACC.dll'
RVA 00000E04, 76390000 - 763ad000: 'C:\WINNT\system32\IMM32.dll'
RVA 00000E70, 76b40000 - 76b6d000: 'C:\WINNT\system32\WINMM.dll'
RVA 00000EDC, 629c0000 - 629c9000: 'C:\WINNT\system32\LPK.DLL'
RVA 00000F48, 65100000 - 6519e000: 'C:\WINNT\system32\USP10.dll'
RVA 00000FB4, 10000000 - 10006000: 'C:\Program Files\Process Priority Saver 2.0.0.2960\prio.dll'
RVA 00001020, 01160000 - 011de000: 'C:\WINNT\system32\VirtualMIDISynth\VirtualMIDISynth.dll'
RVA 0000108C, 69450000 - 69466000: 'C:\WINNT\system32\faultrep.dll'
RVA 000010F8, 769c0000 - 76a74000: 'C:\WINNT\system32\USERENV.dll'
RVA 00001164, 76360000 - 76370000: 'C:\WINNT\system32\WINSTA.dll'
RVA 000011D0, 76f50000 - 76f58000: 'C:\WINNT\system32\WTSAPI32.dll'
RVA 0000123C, 77920000 - 77a13000: 'C:\WINNT\system32\SETUPAPI.dll'
RVA 000012A8, 77b40000 - 77b62000: 'C:\WINNT\system32\Apphelp.dll'
Stream 2: type UnloadedModuleListStream (14), size 0000003C, RVA 00001314
2 unloaded modules
RVA 00001320, 77b40000 - 77b62000: 'apphelp.dll'
RVA 00001338, 73ed0000 - 73ed7000: 'mmdrv.dll'
Stream 3: type MemoryListStream (5), size 00000054, RVA 00002E4E
5 memory ranges
range# RVA Address Size
0 00002EA2 0012db88 00002478
1 0000531A 7c90e494 00000100
2 0000541A 010dfea4 0000015c
3 00005576 7c90e494 00000100
4 00005676 007de000 00000200
Total memory: 29d4
Stream 4: type ExceptionStream (6), size 000000A8, RVA 000000B8
ThreadID 3760
ExceptionCode C000001D
ExceptionRecord 0
ExceptionAddress 40595b
Context record RVA 1fc6, size 2cc
Stream 5: type SystemInfoStream (7), size 00000038, RVA 00000080
ProcessorArchitecture 0000 (PROCESSOR_ARCHITECTURE_INTEL)
ProcessorLevel 0006
ProcessorRevision 0B01
NumberOfProcessors 00
MajorVersion 00000005
MinorVersion 00000001
BuildNumber 00000A28 (2600)
PlatformId 00000002 (VER_PLATFORM_WIN32_NT)
CSDVersionRva 00001350
Length: 28
Buffer: {'Service Pack 3'}
Product: unknown <0>, suite: SmallBusinessRestricted
Stream 6: type UnusedStream (0), size 00000000, RVA 00000000
Stream 7: type UnusedStream (0), size 00000000, RVA 00000000
Strings
GenuineIntel
Service Pack 3
C:\Documents and Settings\Administrator\Desktop\flashplayer17_ha_install.exe
C:\WINNT\system32\ntdll.dll
C:\WINNT\system32\kernel32.dll
C:\WINNT\system32\NETAPI32.dll
C:\WINNT\system32\ADVAPI32.dll
C:\WINNT\system32\RPCRT4.dll
C:\WINNT\system32\Secur32.dll
C:\WINNT\system32\msvcrt.dll
C:\WINNT\system32\SHELL32.dll
C:\WINNT\system32\GDI32.dll
C:\WINNT\system32\USER32.dll
C:\WINNT\system32\SHLWAPI.dll
C:\WINNT\system32\WINHTTP.dll
C:\WINNT\system32\msi.dll
C:\WINNT\system32\PSAPI.DLL
C:\WINNT\system32\VERSION.dll
C:\WINNT\system32\MSIMG32.dll
C:\WINNT\system32\WINSPOOL.DRV
C:\WINNT\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll
C:\WINNT\system32\UxTheme.dll
C:\WINNT\system32\ole32.dll
C:\WINNT\system32\OLEAUT32.dll
C:\WINNT\system32\oledlg.dll
C:\WINNT\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.23084_x-ww_f3f35550\gdiplus.dll
C:\WINNT\system32\CRYPT32.dll
C:\WINNT\system32\MSASN1.dll
C:\WINNT\system32\WINTRUST.dll
C:\WINNT\system32\IMAGEHLP.dll
C:\WINNT\system32\OLEACC.dll
C:\WINNT\system32\IMM32.dll
C:\WINNT\system32\WINMM.dll
C:\WINNT\system32\LPK.DLL
C:\WINNT\system32\USP10.dll
C:\Program Files\Process Priority Saver 2.0.0.2960\prio.dll
C:\WINNT\system32\VirtualMIDISynth\VirtualMIDISynth.dll
C:\WINNT\system32\faultrep.dll
C:\WINNT\system32\USERENV.dll
C:\WINNT\system32\WINSTA.dll
C:\WINNT\system32\WTSAPI32.dll
C:\WINNT\system32\SETUPAPI.dll
C:\WINNT\system32\Apphelp.dll
apphelp.dll
ynth.pdb
faultrep.pdb
RSDSNw
userenv.pdb
winsta.pdb
wtsapi32.pdb
setupapi.pdb
apphelp.pdb
ngs\Admini
C:\WINNT\system32\dwwin.exe -x -s 264
C:\Documents and Settings\Administrator\Desktop\flashplayer17_ha_install.exe
Adobe Download Manager
C:\WINNT\system32
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cbae_appcompat.txt
watson.microsoft.com
%C:\WINNT\system32\faultrep.dll
C:\WINNT\system32\faultrep.d
watson.microsoft.com
C:\Documents and Settings\Administrator\Desktop\flashplayer17_ha_install.exe
Eip)Fi
ReportFault
C:\WINNT\system32\faultrep.dll
Appationle
MFpplic
C:\Documents and Settings\Administrator\
nistrator\De -
i have mac 10.6.8 and safari 5.1.10. on checking help website i am told latest flash player 16.0.0.305 is already installed BUT does not appear on my list of applications and am unable to access websites requiring it. have also downloaded flash player installer app but unable to download the flash player itself. can anyone help? thank you!
Hi Anne,
Your version of Safari is still supported. Please see Adobe Flash Player | Tech specs for supported OS and browsers.
If the Flash Player plugin is in the Plug-ins (disabled) folder it's because it's an older version that Apple has disabled in Safari. This has nothing to do with whether or not Flash Player supports the browser.
I'm not sure what you mean by "when i click on flash player itself i am told there is no application to open it." Flash Player.plugin only works in the browser to view Flash content in the browser. The plugin does not open files outside of the browser. If you have SWF files you'd like to view outside of the browser, then you'll need the Flash Player projector. However, based on your previous comments this doesn't appear to be what you are trying to do.
Google Chrome does embed Flash Player in it, while Firefox does not. Mozilla has also recently started blocking older versions of Flash Player in Firefox similar to what Apple is doing in Safari.
Following the 'clean install' instructions should result in you having the latest version of Flash Player installed that will not be blocked by the browser.
Maria -
(This is a possible solution for most users) I have found that inside the folder C:\WINDOWS\system32\Macromed\Flash (WinXP Home/Pro) (Computer > C: Drive > Windows > System32 > Macromed > Flash for Vista) there should be a file named FlashUtil10b.exe (IF NOT YOU SHOULD UPDATE AS SPECIFIED!) (or FlashUtil10a.exe or for older versions something similar depending on your version), which is the update utility for flash player. Click on this and if it updates, you will have to restart your computer. This should fix any missing files, and update you to the latest version.
On a side note to all those who read this, I downloaded and installed 5 different times, the same version, from different websites, all for the "new" flash version, and they didn't work (this also included trying to update Shockwave player itself). Apparently, going directly to the website and downloading a new version of Adobe Flash Player, and installing, doesn't uninstall the older version, (though it says it does nor does the uninstaller work directly from the website) nor fixes the problem. I assume they are aware of this problem, because they included this bug fix in revision 10b. This fix should work for those of you whom cannot view/see flash images as well. There also appears to be a bug/reference problem with the installation of IE8 giving the error "Missing Shockwave Decompression XTRA", when trying to play a Shockwave/Flash file, which seems also to affect Firefox and other browsers. It doesn't recognize that the folder or files that it needs in it, exist. I never had his problem before, until IE8 was installed. I checked which version I had in the system32 folder and found this updater built in to Adobe. Version 10a does NOT automatically update, but version 10b includes this fix. I currently had version 10a when I received this error, and began digging for a solution. Doing the update as described above fixed the problem, and updated it to version 10b.
The new flash version 10b has some new features, such as volume control, auto-updating, and several rendering options for those who may have a faster or slower computer/video card.
I found this works great for XP users but unsure of the Vista users. The process is the same for Vista and the update should still work the same, as long as you run it as Administrator, I assume. I have this also posted on wwwdslreports.com at http://www.dslreports.com/forum/r22115254-IE-IE8-and-Adobe-Flash-Question and here http://www.dslreports.com/forum/r22361930-Adobe-Flash-Player-10-Fix-for-WinXP-IE 8-Firefox-ect. It appears to work for everyone so far. I have not heard of any problems from users with this problem running the RC (Release Canidate) for Windows 7 yet.
I hope this works to your benefit.
Please leave a reply to help Adobe and other users know if this fix worked for you or not. If not, please explain what you did, and the effects your seeing, including operating system, site of the flash file trying to view, browser type (ex. IE6, IE7, IE8, Firefox, Opera, ect.), and I will try to help you as best I can.
(I would strongly recommend those not using IE8, or Firefox 3.5, get the updated versions)
If your looking for uninstallers go to this site: http://kb2.adobe.com/cps/141/tn_14157.html
If your looking for a true full install, you can download this developer version for Windows and Mac: http://download.macromedia.com/pub/flashplayer/updaters/10/flash_player_update2_flash10.zi p (44MB) (If you download this, I would recommend you still follow my instructions for the Flash Utility before restarting your computer.)I would recommend all users having problems try the above solution first.
I have posted this on a couple of websites, and so far it has fixed everyones problems.
Firefox 3.5 Beta 4 has Adobe Flash Player coding built into the browser so that it not only loads faster but works better.
You still need to have the Adobe ActiveX plug-in and Adobe Flash Player for both browsers.
I would also recommend you download Shockwave Player 11.
IE8 has tried this as well, but it still has a couple bugs in it.
If you have IE8 or FireFox 3.5 Beta 4, and you are still having problems, then I recommend that you go to www.windowsupdate.com and get all of the latest updates (including SP3), then try this fix again.
Your auto-updater built into windows (If you even have it on) doesn't always pull down every update available for your computer. It only pulls down the manditory ones.
Sometimes you HAVE to go to the website and manually get them yourself. I recommend when you go to the website, you click on custom install and pick every last one of them to install, which includes, hardware and software fixes for your computer.
What a lot of people don't know is that when you have installed and tried all of the recommended fixes that Adobe gives you, and it still doesn't work, is that you are having registry conflicts within your Operating System (OS ex. WinXP, Vista, Linux, ect.), and that it is not the Adobe software at all.
Those are usually repaired by making sure your computer stays up to date.
The fact is the computer world is changing so rapidly that everyone can't keep up. You have to check for updates weekly.
If you fall behind on those updates, then you start having problems with your computer and/or software.
One problem then can turn into many and people get frustrated when something all the sudden just quits working.
Take a day or two at least once a month, and make sure you update and maintain your computer.
This includes disk defragmenting, disk cleanup, and making sure you have all the lastest updates.
You can get to Disk Defrag, and Disk Cleanup by going to Start, All Programs, Accessories, then to System Tools.
I would do Disk Cleanup first, then Defrag.
I hope you take this advise into consideration, and that it is very helpful for you.
If you find this useful, please come back and reply to this forum, and let everyone know so that others will be encouraged to do this.
Thanks and goodluck, from another user like you. -
I am using interop acrobat dll in one of my client , when trying to open a pdf file in acrobat X the following message appears :
''To view the flash technology content in this PDF, please install the version of flash player that supports Adobe reader and acrobat "
Is there any workaround to fix this issue ?...
will installing the flash player fix the issue ?
thanksi am trying to convert the pdf to tiff image using
//Using ACROBAT PRO
AcroAppClass app = new AcroAppClass();
AcroAVDoc doc = new AcroAVDocClass();
i tried downloading the flash player ,now the error does not appear but for those pdf that displays this flash message error i am not getting the pdf converted to tiff file , instead i get an image with message
What could be the cause of this issue ? -
When I log onto PMI for my classroom the install plugins window comes up, I press install and the Adobe Flash Player 10.3 pops up and it has been running now for 3 hours, is this normal? I have shut it down but had the same problem when I again tried to access my online classroom. What do I do?
Hi, Sometimes users with understanding of what Adobe programs you are using will post. It doesn't happen very often.
If you had a personal computer and had problems with Flash Player then of course this Forum would be where it would be addressed.
Flash Player is used with all of the Adobe programs and when those programs are involved, then those Forums relate to Flash Player from those perspectives. Flash Player is not a standalone, that would be the Projector. Neither is Flash Player unrelated to the Adobe programs you use.
These terms: fast switching the slides, the player crashes in cases, when a progressive videostream is canceled, Tweener, the gui for the volume control before the gui is initialized, so the player try to access a null reference. It is for me impossible to develope content
told me clearly that your issue involves much more than Flash Player, debug or not.
If you can see the animation at this site and the correct version of Flash Player is displayed, then Flash Player is Installed correctly and should be working. If not, then since I'm not versed in the programs you are using and possible conflicts, I would not be the one to assist you. So your choice is to wait here on this Forum for someone that can, or take my advice and start a thread on one of the other applicable Forums.
Also you have a Mac. We have more threads that the Mac users put up than Mac helpers:-)
http://www.adobe.com/software/flash/about/
Thanks,
eidnolb -
The new flash player update crashes internet explorer and firefox
The new flash player update crashes internet explorer and firefox, please send a new release to fix the problem ASAP!
ok here's more mystery. i just uninstalled and reinstalled flash player using the adobe uninstaller and rebooting after each step. aqlso installed latest java. i started looking at videos and here are the ones that worked: you tube
imdb
hulu
ebaumsworld
here are the ones that didn't work: yahoo
msn
reuters
here are the ones that partially worked: the blaze (works on videos that originate from you tube, but not from news stories)
bing (work on videos from their video section - entertainment type, but not from news videos)
the common thing here seems to be that news type videos crash and entertainment type don't. also videos seem more likely to crash on internet portals like yahoo -
Flash Player 9 just stopped working and won't reinstall
I am running Firefox on a MacBook (Intel Core 2 Duo, OS X v.
10.4.9).
One minute, my Flash Player was working just fine and the
next minute I start getting messages that I need to install the
plug-in. I have repeatedly tried installing, uninstalling,
restarting, reinstalling, etc. several times and I still get the
same message.
I looked in the 'plugins' folder for Firefox and I don't even
see the Flash plugin. It's also not working in Safari. Please help
me get this thing working.
Ricky FurrThanks for responding. I took "Flash Player.plugin" and
"flashplayer.xpt" out of the Internet Plugins folder and put them
on the desktop. I ran the installer and when it tried to install
"flashplayer.xpt" It said "Error Creating File: 1008:5,-5000 Access
Denied Error" then followed immediately with "You do not have
enough access privileges for this installation." I only have one
user account on this computer and it's an Admin account so that
really doesn't make any sense.
After I got that message, I tried also taking out "Flash
Player Enabler.plugin" and got the same message. Then I tried
Uninstalling, Restarting, and Reinstalling. Same thing happened.
I put the files back where they were. -
Firefox requests to update Flash but the download fails over and over initialization at 50%.
also in one trial of download i recieved the message: "JavaScript is currently disabled in your browser and is required to download Flash Player". But i checked and it is enabled.
I am stuck with Flash In FF and moving to Chrome.Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.
*https://support.mozilla.org/kb/Troubleshooting+plugins
Latest Flash player versions here:
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.
* http://www.adobe.com/software/flash/about/
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Flash player/Javascript works one minute and then not the next, how can I stop this?
Hello,
Flash player seems to be very inconsistent for me. Generally whenever I logon to the internet it is fine, then after a while it just seems to not work. I then end up having to restart. I have the latest update of Flash player (11.4.402.265) and use Internet Explorer 9, I do have Google Chrome also but I rarely use that. The same thing happens with my Javascript too and again I have the latest update (version 7 update 6).
Also, one problem which now happens ALL THE TIME is I logon to certain websites and the background screen loads up but nothing else does. Sometimes an advert loads but literally nothing else on the page does. I can only think this is related to the Flash & Java problems because the worked fine a few weeks ago and now it started up again.
Any idea on how to help me with these problems, it is getting very frustratingThis is just an example. It is www.redimps.com, it is a football club website. I try to get onto this site and just the background image loads. If you try logging onto the home page yourself, you'll notice this is the background image and everything else isn't there. This applies for a fair few websites.
It is hard to explain but hopefully this helps -
My flash player didnot support such video and the version is too low
I have checked in your internet, it told me Flash Player is pre-installed with Internet Explorer in Windows 8. and Either Flash Player is disabled or ActiveX Filter is ON. But i really find Flash Player is enabled or ActiveX Filter is Off. For flash play, it can play most of flash video, however, it shows my flash player didnot support such video and the version is too low. In fact, the my downloaded version is the laterest. how can i fix the problem? thanks.
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
Try to "disable the hardware acceleration" in the Flash Player.
*http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
See also:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html -
Mac osx 10.5.8 - Flash Player 10.3.183.90 - Firefox 3.6.22 - can not see properly some websites, videos or live TV-
I get a message that says do you want to install Flash Player 11.8? I click "yes" and not installed, I think it's because that version is not compatible with my operating system Mac OSX 10.5.8.
I'm going to flash website and only let me unburden the version that I have Flash Player 10.3.183.90, downloaded previous versions of flash but not running on my computer.
Can you help me please, what I can do? greetings and thanks!
En Español:
Mac osx 10.5.8 - Flash Player 10.3.183.90 - Firefox 3.6.22 – no se pueden ver correctamente algunas webs, vídeos o televisión en directo-
Me aparece un mensaje que dice ¿desea instalar Flash Player 11.8? hago clic en “si” y no se instala, creo que es por que esa versión no es compatible con mi sistema operativo Mac osx 10.5.8.
Me voy a la web de flash y sólo me deja descargarme la versión que tengo Flash Player 10.3.183.90, descargo versiones anteriores de flash pero no se ejecutan en mi equipo.
Me podrían ayudar por favor, ¿qué puedo hacer? un saludo y gracias!Probably not! Be patient!
-
Using a Windows 2012 RDS Environment, we have users connecting to a CPD website, and as part of the CPD they need to run a systems checker. When they run the systems checker they get the following error message: "Adobe Flash FAIL: Adobe Flash Player local storage settings incorrect. Module 'Resume' feature may not work on this computer". All users are connecting to this environment with Windows CE Clients,I have checked the setting on Adobe Flash and they seem correct but as each user has its own profile on the RDS session, is there something that I should be setting for each user. I have added the website to the trusted sites and it has made no difference. Any ideas
It sounds like what's happening is that Flash Player can't write or read from the local shared objects in the user's redirected home directory because we disallow traversing junctions in the broker process. This behavior was disabled to address a vulnerability identified in some of John Forshaw's research into the IE broker last year.
You can enable this behavior by adding the following setting to mms.cfg:
EnableInsecureJunctionBehavior=1
That said, you can probably gather from the name of the flag that we don't really recommend this approach, and disable this attack surface by default. There's some risk that a network attacker could craft content that abuses fundamental issues with how Windows handles Junctions to write to arbitrary locations.
Unfortunately, there's not a simple or easy workaround that I'm aware of (but it's been ages since I've administered a Windows domain) for this kind of NAS/SAN-backed terminal server environment where Flash is not able to access \Users\<user>\AppData\Roaming\Macromedia\Flash Player\ without traversing a junction.
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