For HP experts: sound Mic/headphone problem with presario c350ea

Hi there,
I’m facing a trouble with my laptop microphone system hope someone help me to resolve this issue,
I bought Compaq Presario c350 ea in 2007 and its work very well till now and I am happy with it, couple of weeks ago, FIRST time I plug in headphone in jack and realized there are no any sounds at all. In last 5 years time I never got chance to use my laptop mic/headphone.
I try my best to resolve this issue but still fail, neither mic recording any voice nor any voice through headphone.
Another funny thing is when I plug in headphone still speaker plays( voice coming from main speakers), so I am using builtin camera for conversation at the moment(as a mic) and main speaker as (a headphone)
I have up to date drivers and software’s, other day I updated with Intel website even and only getting following message regarding Audio Driver for Intel Desktop Board
 “This device is unknown or unsupported. Please contact the manufacturer for possible updates”
I  have windowsXP home edition, .net 4 framework with sp3
Conexant High Definition Audio driver ver 3.23.0.0 downloaded from HP.com
Any help will be appreciated to resolve above issue.
any question ask freely.
Many thanks
Soha

Does the headset work on a different notebook?
With the headset connected, go to Start and search for Sound and open the result under the Control Panel category.
There will be a playback tab and a recording tab.
Post a screenshot of each of those tabs selected.
You can use the snipping tool to save a screenshot of a section of the screen.
A photo can be uploaded by selecting the photo icon while making a post and browsing for the photo.
This site has a good tutorial on the snipping tool should you need it.
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