Form fields won't display input information

We are having a very odd issue that's happened on two occassions. We have a basic PDF form where someone has input information into various fields, but the information doesn't display, unless you click within the field. At that point you can see what's been typed in. As soon as you tab to the next field, the information is no longer visable -- it's still there, but you can't see it. I don't know if this is relavent, but it's interesting that one part of the form has some checkboxes and that information displays with no problem.
One form was one we created in-house, and we've been using it for about 9 months with no problems at all. The other form is an external form that was sent to us.
Neither of these are a LiveCycle designer form.
We get the same results regardless of whether we open within Mac or Windows.
Both forms, in their final state, were emailed to us via an outside source (different, unrelated sources). That seems to be the only common attribute.
Any ideas?

One thing you can try is opening the form in Acrobat, exporting the form data to an FDF file, and re-import it.
You can also run a JavaScript the will correct things as much as possible. For example, see: http://blogs.adobe.com/pdfdevjunkie/script_to_fix_mac_osx_previewa.html
I've written a script that is more comprehensive in that it addresses other type of fields. Post again if you'd like it.
Please note, though, that any of these methods can only do so much. Preview screws things up in a way that's not easily reversible.

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Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
http://training.figleaf.com/

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