Free overnight not overnight??

I ordered a new phone from Verizon. On their home page, it says free overnight if ordered before 4pm. Guess what? Mine became a 2 day shipping. Why? Verizon doesn't give a **** about old customers, only getting new customers. They reply "sorry" you didn't select overnight shipping. Why the hell should I have to if being offered for free? It should be automatic. Go figure. My last phone with Verizon. Going elsewhere after this contract.

Just because it's offered doesn't mean that's the standard. What if someone was ordering a phone but can't be home the next day but can be the day after?
Good grief.

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    Hi, HanaDabbas, and welcome to the Community,
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    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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