Function Modules for Change Manager Tickets
Dear all,
I have the requirement to display some basic statistics about the number of change manager tickets that are currently open, that are assigned to a person and in proceesing state.
I had a look into the system but could find a valuable hint on which function modules are available and which are even RFC enabled.
So is there someone who has achieved this or does know how to access that information?
I would be very happy about any hints.
Thank you and best regards.
Nicolas
Hallo Nicolas,
I had the same requirement and started looking into this. Essentially I used php to make RFC calls to SAP.
there are at least 2 FM (they are both RFC enabled) you can use to extract service desk ticket data.
They are:
- CRM_DNO_SELECT_SERVICE_TRANS
This FM has the service desk number as you see it in CRMD_ORDER or CRM_DNO_MONITOR
The other FM is:
- DNO_OW_GET_NOTIFICATIONS and report RNOTIFWL
This will give you data for the notification
You can use DNOH_OBJNR in the first FM and OBJNR in the second to join the two together.
The only thing is that there is no selection screen to select the data within the FM. When you execute both FM you have to provide a variant - based on that variant the data will be picked up. The best thing is probably to setup a variant that will pick up all your tickets and have your rfc calling application compile the stats that you are after. Also the variant you use is not the on you would use in CRM_DNO_MONITOR you have to go the FM transaction and create the variant for it there.
Hope it helps, ~p.
Similar Messages
-
Bapi or Function Module for Change request Management status update
Hi,
Do we have any Bapi or function module to change the status of Change request Management.
Ex: If the status is in To Be Processed i have to change that status to Authorized using any Bapi or FM.
I have tried with the BAPI crm_icss_change_request but its not updating the status.
Do you have any idea on this???
Regards
Pavanhello,
the function module is 'SOCM_STATUS_VALUES'
you can find an example of usage of it in the program CRM_SOCM_SERVICE_REPORT
CALL FUNCTION 'SOCM_STATUS_VALUES'
EXPORTING
im_process_type = report_list-process_type
IM_LANGU = SY-LANGU
TABLES
status_values = lt_vsocm_stat_propt.
I hope it helps
best regards -
Function Module for Changing delivery date
Hi Friends ,
I am held up with a scenario of changing the delivery date while creating purchase order. Could you please suggest any function module to change the delivery date in purchase order if it is less than 5 days.
With Regards ,
Sudhir S
Moderator message: please do some own research before asking.
Edited by: Thomas Zloch on Feb 21, 2011 11:45 AMHi praveen for u r requirement there is no need of any FM
Try this code
parameters:
p_date like sy-datum,
p_no type i.
data:
w_date like sy-datum.
w_date = p_date - p_no.
write: / w_date .
it is enogh for u r requirement
plzz reward if it is usefull...
for any further quiries my mail id is [email protected]
plzz dont forget to reward -
Function module for Change document for Business partner
Hi Experts,
Could any one send me the sample code of function module for CDHDR and CDPOS tables for extracting the change date along with role.
Eg :
BPRole Changd on crtd by crtd on Business partner
ZCASH 30.11.2011 NHALLAL 24.11.2011 0001000237
CRM000 03.12.2011 NHALLAL 24.11.2011 0001000237
I wanted to catch up the changed date and changed role from CDHDR (base table) and CDPOS(cluster table - item level).
Might be involved with creation of extract structure.
Any sample codes are appreciated. Thanks.
Regards,
Janardhanresolved
-
Remote Function Module for Change document Items.
Hi Experts,
I want a Remote Function Module to read Change document Items, can any please help me out. <removed by moderator>
Thanks,
Sridevi
Edited by: Jan Stallkamp on Aug 25, 2008 8:25 PMIf you are looking for the fm here it is.....
you can check this CHANGEDOCUMENT_READ_POSITIONS fm and its documentation.
If it is suitable for your requirement copy the same fm and make it remote enabled.
I think it should work for you. -
Function module for Change Master (CC01) creation
Hi all,
Pl. tell me function module or BAPI for 'Change Master' Creation. It is linked with BOM to record BOM changes. Its Tcode is 'CC01'. Pl. reply.
Regards,
Darshanatry this...
RFC_CREATE_CHANGE_MASTER -
Function Module for Changing status of a Functional Location.
Hello,
I am writing a Proxy for changing the Functional Location (T code IL02).
I need to set the Deletion flag for the Functional Location.
Can any body help me with how to do this. As data will be coming from XI and I have to update the Functional location in background with function modules.
I am using 'BAPI_FUNCLOC_CHANGE' for changing other data. But I am not able to set the Deletion flag with this BAPI.Hi Abhijit,
Can you please tell me steps or the ABAP code for setting the Deletion Flag for a Functional Location?
Thanking you in Advance,
Vijay -
Functional Module for changing the field Reference Key 2 in Tcode FB02
HI,
I have a one requirement to change a field Reference Key2 (XREF2) in transaction FB02. This field appears in FB02 during (refer steps below):
u2022 In Initial screen after entering the Document Number, Company code & Fiscal Year then click on u201CEnteru201D
u2022 In next screen double click on u201CAccount u201C
u2022 In next screen click on u201CAdditional Datau201D. We will get a pop-up window where the field Reference Key2 (XREF2) is there.
We want to change this value of this field. Kindly let me know any Function Module available for this or any other suggestion.
Regards
NagaI don't know any such BAPI/FM (alas, many threads already) so i suggest you to use SHDB to build a batch input. FI_ITEMS_MASS_CHANGE should not solve your problem.
Regards -
Function module for changing Work order user status in IW32
Hi,
I want to change the work order user status in IW32 using ABAP.
Is there any function module to do so or any other way? I have tried using BDC but this does not work.
Please suggest.
Regards,
Naba
Edited by: n. saha on Nov 5, 2008 6:46 AMI am getting Same Problem.
fi_methods-method = 'SAVE'.
APPEND fi_methods.
fi_methods-refnumber = 1.
fi_methods-objecttype = 'USERSTATUS'.
fi_methods-method = 'CHANGE'.
fi_methods-objectkey = '002000002453'.
APPEND fi_methods.
fi_userstatus-user_st_text = 'COMM'.
fi_userstatus-user_langu = 'EN'.
fi_userstatus-CHANGE_EVENT = ' 01 '.
APPEND fi_userstatus.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
TABLES
it_methods = fi_methods
it_userstatus = fi_userstatus
return = fi_return.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
Above code I am using and there the message comes like
T ID NUM MESSAGE
S IW 080 Order saved with number 2000002453
S IWO_BAPI2 110 BAPI control was ended
can any on know what is wrong in this? please help if having knowledge.
Thank You,
Jahnavee Trivedi -
Function module for Mass uploadnotifications in Quality Management
Hi Experts,
I need function module for quality management which MASS UPLOAD THE QM NOTIFICATIONS.
ThanksHi,
For updation use BAPI_QUALNOT_ADD_DATA.
Hope it helps.
Regards
Hiren K.Chitalia -
Function module for to Create fund/Grant management Derivation rules
Hi All,
Is there any function module for to create a derivation rules for fund/Grant management.
Thanks in Advance.
Nara.Hi,
Please try with FM KED0_CREATE_DERIVATION_TABLE
Please let me know if you have some issues,
Regards,
Lijo Joseph
*Assign Points ifuseful. -
Function module to change the reason code for status in a Opportunuity/lead
Hi,
What is the function module to change the opportunity reason. I was able to change the status using the crm_order_maintain but How can I change the reason for that opportunity.
Thanks
naveenYou can use CRM_ORDER_MAINTAIN and populate the parameter IT_SERVICE_OS
or use BAPI_OPPORTUNITY_CHANGEMULTI and populate the parameter SERVICE_OS.
BR,
Florin -
BAPI Function module for transaction ME32K for change
Please let me know the name of the BAPI Function module for transaction ME32K for change the contract.
Hi Krishan,
I have checked but their is no BAPI called
BAPI_CONTRACT_CHANGE.
If I am wrong plz correct me with the procedure to view the above BAPI in SAP System.
Regards,
Nitin -
BAPI/Function Module for tx PR05(Travel Expense Manager)
Hi All,
I am searching for BAPI/Function Module for tx PR05(Travel Expense Manager).
Thanks.Hi All
Thanks for your input.
I choose BDC option for PR05 maintain. As the BAPIs are calling PR01.
-RP -
Function module for mass changes in Scheduling agreements in 4.7
Dear All,
Can any one tell me the function module for mass changes in Scheduling agreements in 4.7
Regards
MSRclosing question
Maybe you are looking for
-
Table design for approval flow
Hi, For our application,we have to create an approval flow in Java. We have to maintain the structure in the database.We are using Oracle 10g and we don't have any DBA access. The brief structure is as follows: there will be an activity which after b
-
Error in skill profile under ESS career and job
Hi When i am accesing skill profile iveiw under careen and job in ESS if i click add skill profile it is displaying the error " Unable to find a root object for the object type specified " Thanks, faizol
-
Good morning everyone, I need to find this address: fe80::404d:9415:115a:f39c It looks like a link local address. But there is no ffee inserted between the 6th and 10th bits where the mac address would be inserted. Can I find the mac address from t
-
Database patch installation help needed
Dear All, I have downloaded a patch (PHSS_37042) for HP-UX v3 for Oracle Database 11g r2. This patch is in text format instead of a tar. Kindly guide me how could I able to install this patch because there is no installation instruction available on
-
What is meant by JMX