Getting 404 error when trying to login to Oracle EBS page

Hi,
I had installed Oracle EBS 12.0.4 last year and everything was running fine until last week. Last week, we suddenly started seeing this issue - when trying to login to the Oracle EBS page, we are getting the 404 page not found error.
I have EBS installed on 2 VMs (virtual machines) - one VM has the application server and other VM has the database server. I logged on to the aplpication server to do some debugging and noticed 2 things ->
1.The Oracle Fullfillment service was not running. I started it, it was up for some time but then it stopped on its own. This happens everytime - after successfully starting the service, it shuts down after sometime. There is nothing in the event viewer except this message "The service may have terminated abnormally, please see the log file generated by the service for more details." I checked the log file, but there is nothing significant inside the log file. Maybe I need to increase the log level. Can any one tell me how can I do that?
2. Reviver.exe was crashing intermitently on the application server. I belive reviver tries to establish the connection between the application and database server after its broken.
So I am thinking now that maybe the connection between the app server and the database server is getting broken intermittenlty and this is the root cause of all the problems.
I dont know how to verify whethe my analysis is correct or not? And it it is, how to resolved it? Is there a setting or a configuration file in which you have to specify the database server details (ip address / host name etc). Can you tell me where can I find this setting?
Or culd there be something altogether different that is causing the page not found error?
Thanks in advance,
Megha

Hussein,
The problem is partially solved - I am not getting the 404 error now. The issue was not with the netsvc file. Please see the resolution in NOTE:412980.1 (oafm,forms and oacore not starting up after IP adress change).
The OC4J services are imperative for any URL for java code. With just the Apache listener running, examples of URLS that will work are ->
http://HOST.DOMAIN:PORT/OA_MEDIA/FNDLOGOL.gif
http://HOST.DOMAIN:PORT/
Any URL for Java code will fail at this stage when OC4J services are down. For example this URL will fail: http://myHost.oracle.com:8000/OA_HTML/ServletPing.
But now, I am getting 500 Internal server error. Let me know if you kno anything about this error ->
oracle.apps.fnd.cache.CacheException at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:228) at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1485) at oracle.apps.fnd.profiles.Profiles.getProfile(Profiles.java:354) at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfileFromDB(ExtendedProfileStore.java:211) at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfile(ExtendedProfileStore.java:171) at oracle.apps.fnd.profiles.ExtendedProfileStore.getProfile(ExtendedProfileStore.java:148) at oracle.apps.fnd.common.logging.DebugEventManager.configureUsingDatabaseValues(DebugEventManager.java:1259) at oracle.apps.fnd.common.logging.DebugEventManager.configureLogging(DebugEventManager.java:1114) at oracle.apps.fnd.common.logging.DebugEventManager.internalReinit(DebugEventManager.java:1083) at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1050) at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1037) at oracle.apps.fnd.common.AppsLog.reInitialize(AppsLog.java:595) at oracle.apps.fnd.common.AppsContext.initLog(AppsContext.java:941) at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:926) at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:891) at oracle.apps.fnd.common.AppsContext.<init>(AppsContext.java:751) at oracle.apps.fnd.common.WebAppsContext.<init>(WebAppsContext.java:1014) at oracle.apps.fnd.sso.Utils.getAppsContext(Utils.java:525) at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:120) at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:170) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.loadServlet(HttpApplication.java:2231) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4617) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4541) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpApplication.getRequestDispatcher(HttpApplication.java:2821) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:740) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:299) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:187) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:230) at oracle.oc4j.network.ServerSocketAcceptHandler.access$800(ServerSocketAcceptHandler.java:33) at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:831) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:595)Caused by: oracle.apps.jtf.base.resources.FrameworkException: Error in IAS Cache: java.lang.NullPointerException: null Connection at oracle.apps.jtf.cache.IASCacheProvider.get(IASCacheProvider.java:712) at oracle.apps.jtf.cache.CacheManager.getInternal(CacheManager.java:4802) at oracle.apps.jtf.cache.CacheManager.get(CacheManager.java:4624) at oracle.apps.fnd.cache.AppsCache.get(AppsCache.java:216) ... 33 moreCaused by: oracle.apps.jtf.base.resources.FrameworkException:
An exception occurred in the method CacheAccess.get
null
The base exception is:
null Connection at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607) at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585) at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66) at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88) at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202) at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218) at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249) ... 37 more

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