Getting Error SAPHTML_E_CALL_METHOD_FAILED while displaying payload in MONI

HI Experts,
Iam getting error " SAPHTML_E_CALL_METHOD_FAILED:" While displaying message payloads in SXMB_MONI.
Facing this problem for all the messages,Issue is in production system.
Cloud you please help me in in resolving this error.
Thanks in Advance,
Regards,
Seshu.K

Hi,
This seems like some Basis config issue. might be a problem in your MONI settings,
Go to SXMB_ADM and inside Integration Engine configuration
->add LOGGING and LOGGING_SYNC under category RUNTIME and give current value = 1 (active). Save it then.
Also check if sapgui version if the latest one. Maybe you can solve the problem by upgrading sapgui.
The following SAP notes might help: 1018948, 1072109
Regards,
Souvik

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