Getting error while generating report from Siebel (Siebel/BI Publisher)

Question

Dear,
I have completed the integration of siebel and BIP according to the oracle document, I successfully upload the sample template from siebel application to BIP server.
But now I am facing two issues,
I am getting error "Unauthorized access, Please contact the administrator."  when I open report on BIP which I have uploaded from siebel.
When I try to generate report from siebel=>application=>Tables=>S_Contact I am getting the below error when click on table report from Report button.
(httptransport.cpp (1635)) SBL-EAI-04117: HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 500'
(httptransport.cpp (983)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'
(soapbinding.cpp (675)) SBL-EAI-04304: Unknown Part ':oracle.xdo.webservice.exception.InvalidParametersException'  for operation 'runReport' exists in SOAP message.
(outdisp.cpp (247)) SBL-EAI-04308: Operation 'runReport' of Web Service 'http://xmlns.oracle.com/oxp/service/PublicReportService.PublicReportServiceService' at port 'PublicReportService' failed with the following explanation: "oracle.xdo.webservice.
Invalid User Name and Password for BIP Server
(xmlpadaptersvc.cpp (2287)) SBL-RPT-50529: Verify BI Publisher Server Userid and Password.
Error in generating Report Output file /siebel8/sea81/siebsrvr/siebel8/sea81/siebsrvr/xmlp/reports/Rept11-3U7M403.PDF in the XMLP Engine
(xmlpadaptersvc.cpp (2983)) SBL-RPT-50524: BI Publisher engine failed to generate report.
Object manager error: ([0] BI Publisher engine failed to generate report.(SBL-RPT-50524) (0x95c55c))
( (0) err=2818155 sys=9815388) SBL-OMS-00107: Object manager error: ([0] BI Publisher engine failed to generate report.(SBL-RPT-50524) (0x95c55c))
(bsvcmgr.cpp (1392) err=2818251 sys=0) SBL-OMS-00203: Error 9815388 invoking method "GenerateReport" for Business Service "XMLP Driver Service"
(bsvcmgr.cpp (1236) err=2818251 sys=0) SBL-OMS-00203: Error 9815388 invoking method "GenerateReport" for Business Service "XMLP Driver Service"
(smireq.cpp (425) err=2818251 sys=0) SBL-OMS-00203: Error 9815388 invoking method "GenerateReport" for Business Service "XMLP Driver Service"
Please help to resolve this issue.
Regards,
Soahil

Answer 1

This specifically means that the destinations have not been configured in the Crystal Job Server.  If you're running 4.x, this may be part of the "Adaptive Job Server" instead of or in addition to a Crystal Job Server.  If you're using 3.1 or earlier, you'll also have to set up the destination in the Destination Job Server.
You'll have to log in to the CMC, go to Servers, right-click on the correct job server and go to "Destinations".  You'll then add something like "File" or "Unmanaged Disk" to the available destinations and save.  Stop the job server, start it again, and your error should go away.
Please be aware that unless you're using specific credentials to schedule the report or you're saving to the server where BO is installed, you'll need to make sure that the BO services are running under a network "Services" account that has access to the folder you're scheduling the report to. By default during installation it's set to run under the "Local Services" account that doesn't have access to the network.
-Dell