Getting error while i save sales order

Hi,
I am getting error when i save my sales order that
Company code 1000 and co area 1000 have different period determination – For this i maintain okkp also.
But still i am getting the same error.
Thanks in advance

Chk out for ur Fiscal Year variant in:
OKKP for ur controlling area and
OB37 for ur company code
Hope this helps
*Reward if does
Rgds

Similar Messages

  • Error while creating the sales order with billing reference

    hi alll
    i am getting error while creating the sales order with billing reference.The line items are coming in grey.I am not able to change the items as well as the quantity field.Can u guide me
    cheers
    shalsa007........

    Dear SAP SD 007
    I can confidently tell that an enhancement or an user exit has been applied in your scenario
    You have to check that
    Normally when creating a sales order with respect or referring billing documents the qty will be in editable mode and it is standard problem
    Your people has solved the standard problem by enhancement
    Usually OR--LF-PGI----F2 (SAY THE QTY IS 25 UNITS)
    Now you are creating returns order with reference to F2 in the return order type Re there is a standard issue that user can edit the qty to 30 from the original 25
    To solve this only your people have used userexit
    Line items and qty greyed out means definately there is some enhancement or user exit applied
    You have to check that
    Regards
    Raja

  • Error while saving the Sales Order

    Hi experts,
        i am getting a runtime error while saving a sales order stating: SAPSQL_EMPTY_TABNAME. It says the field T681-KOTAB could be empty. I would give in more inputs. Someone plz help.
    Thanks.

    I would expect that KOTN521 would be a Database table defined in the ABAP Dictionary that relates to the condition implemented in 521 for the usage specified in that record.
    You should be able to go into the info system, SE84, and search under ABAP Dictionary / Database Tables to see what KOTN521 is.
    Also, since the only Keys to T681 are KVEWE and KOTABNR, and there are two KOTABNR entries with a value of 521, then there must be two different usages (KVEWE) associated with that table.
    If you see what they are, you can check to see what the usages represent.   Based on a lookup, it appears that a usage of N is for Free Goods, A is for Pricing etc.   In our system, we only have A entries.
    What are the usages for the 521 entries?  Do they relate to Free Goods/Pricing???
    Does the table KOTN521 exist in the ABAP Dictionary?
    Answering these questions may get you closer to the answer.
    Can you compare the values in these entries to what you have in different SIDs?
    Is this problem happening in Production, or is it still in a development or Quality Assurance client?
    If it is still in development or Q, then it may be that a recent customization change was made.
    Compare the entries across your systems, if possible.
    Good luck
    Brian

  • RunTime Error while saving a Sales Order

    Hi All,
    When i am saving a Sales Order, the system is throwing a Runtime Error.
    The ABAP Code in the Runtime Error screen as follows.
              select * from (t681-kotab) appending table <cond_tab>
                     up to 1 rows
                     where kappl  = se_kappl
                     and   kschl  = se_kschl
                     and   datbi >= se_date
                     and   datab <= se_date
                     and   (coding_tab).
    Till these days, there was no such error while saving a Sales Order.
    How to resolve this issue?
    Regards
    Pavan

    Hi,
    The below piece of code is trying to get the contents of the table mentioned in T681-KOTAB.
    select * from (t681-kotab) appending table <cond_tab>
    up to 1 rows
    where kappl = se_kappl
    and kschl = se_kschl
    and datbi >= se_date
    and datab <= se_date
    and (coding_tab).
    The reason could be is someone has screwed up the entries in T681 table. Check that out.
    Try to put a break point on this SELECT query and see what the value of T681-KOTAB holds before the SELECT query. Check whether such a table entry exists in DB.
    Let me know if you are still stuck up.
    If you can send me the ST22 dump of the run time error, i might be able to help you more  on this.
    Hope this helps.
    Thanks,
    Balaji

  • Error while saving a Sales Order in the CRM Mobile Application

    Hi,
    I am facing issues while saving a Sales Order in the CRM Mobile Application. I am getting the error message "Value Field KvLangu is not valid (Error: 236 / 1102)".
    I would be very grateful if somebody had faced this issue before and this way could help me with some information.
    Best Regards,
    Rogerio Prado.

    Hi Rogerio,
    You should put mobile sales related messages in the forum "CRM Mobile applications"
    This error message is coming because the language table SMOT002 might be empty in your mobile client OR it does not have all the values which have been customized in the system.
    You need to have subscription based on publication "customizing objects" assigned to your site.
    Regards
    Vivek

  • Interesting scenario- user facing error while deleting a sales order

    Hello All,
    I have one interesting scenario and want feedback from your side as soon as possible
    Scenario-
    One of my clients is facing a problem while deleting a sales order.
    the sales order he is trying to delete is the old order created in 2007.
    when i see the document flow the user has created the export order, then delivered it, invoiced and sent it to accounting, accounting document is also cleared. then he cancelled the invoice, reverse PGI and deleted the delivery. the status of the sales order system is showing is being processed. but please note in this case after reversing PGI and deleting a delivery the delivery document disappears from the document flow.
    document flow looks like this
    Order - 200004715                     Being processed
    invoice- 700005310                    completed
    accounting 700005311                 cleared
    Cancel Invoice 700005315            completed
    Accounting 700005316                 cleared
    Now, in 2008 user is trying to delete the sales order but he is unable to do the same. system is giving him message "unable to delete sales order because of subsequent document 70005310 (which is invoice number)"
    Can somebody please throw some light on this problem.
    Thanks in advance.

    Hi,
    As fas as I know, this is standard system behaviour. The reason - you have done PGI (which has created a material document as well as accounting doc) and invoiced & reversed (which again has created accounting documents & rversal documents). All these documents are referencing the sales order.
    If you delete sales order, sales order number gets deleted from VBAK /VBAP tables.
    Hence, in relational data base scenario (meanin SAP in this context), deletion of sales order after creation of subsequent documents is not feasible.
    Hope it clarifies the issue.
    Regards
    Murali

  • Error while Saving Service Sales order.

    Hi..
    Please help me for resolving below error..
    While saving service sales order error is coming as-
    Invalid account assignment category...
    Detailed Error-
    "Assign components to a/c assignment category & Account Assigmnet Category not defined.
    In customisining a/c assgnment cate for ser & mainta order .In standard define the following values for the order category 30.A/c Asd type general F,
    A/c *** type Project Q,A/c assigment type Sales Order E,Sales Doc Project D".
    Awaiting for your inputs....
    Thanks
    Manoj Mahajan

    Hi Manoj,
    Account Key assigned to the pricing condition hasn't been configured completely.
    Please check the appropriate account key and speak to your FI team.
    Pl award me points if it is helpful.
    Let me know if you need more details.
    Thanks,
    Ramesh

  • Material Listing Error while creating the sales order

    Hi Guru's
    I have mantained a material in the lisitng for A002 combiantion for SO/DC/Pric. ref. material
    While creating the sales order is throwing an error as material is not listed so the transaction is not possible.
    I have done the basic invetingation on the folowing aspects
    1)checking the material in the listing
    2)Validity periods
    3)Material not blcoked
    4)Mateial is extened for the respective sales org
    Kindly help ASAP.
    Thanks & Regards
    Tarakaram

    Dear SAP SD 007
    I can confidently tell that an enhancement or an user exit has been applied in your scenario
    You have to check that
    Normally when creating a sales order with respect or referring billing documents the qty will be in editable mode and it is standard problem
    Your people has solved the standard problem by enhancement
    Usually OR--LF-PGI----F2 (SAY THE QTY IS 25 UNITS)
    Now you are creating returns order with reference to F2 in the return order type Re there is a standard issue that user can edit the qty to 30 from the original 25
    To solve this only your people have used userexit
    Line items and qty greyed out means definately there is some enhancement or user exit applied
    You have to check that
    Regards
    Raja

  • ERROR WHILE CREATING THE SALES ORDER

    Hi,
    When creating the sales order i am entering "mode of transport"in TSW details and while trying to save it im getting a message saying "Express document "update was terminated"" recieved from the author "Rahul". If i dont enter the TSW detail while creating i am able to save the order and later in change mode i can enter the mode of transport.
    When i check the inbox, it says "definately cannot transfer message to node SMTP due to connection error".
    This is hapenning for only one user.
    What could be the problem?
    Regards,
    Rahul.

    Hi Rahul,
    I think you need to enter the mode of transport in external details where it will take for further processing. TSW is different process.
    Thanks
    Pravin

  • Run time error while saving a sales order

    After CIn configuration when i raise the sales order i cannot save it. when i click on the save icon the following runtime error message x302 (v3) with the short dump.. pls guide..
    thanks...

    Hi sanjitdutta,
    Please get in touch with your ABAP team to know wat exactly is teh cause for the short dump. Please post the error description completely.
    Thanks
    Arun
    Edited by: arun subramani on May 16, 2011 7:06 AM

  • Product allocation error while creating a sales order

    Hi Gurus,
    My client is using the availability check against  product allocation functionality in sales order.while I am creating the sales order and entering the material system is throwing the error message product allocation XXX is invalid,after pressing the enter button system has thrown another error "incorrect index structure for table XMVERF_POS/000010" and unable to save the order.
    I have checked the material master and the product allocation is assigned in basic data 1 view,I have also checked the IMG settings it has maintained and assigned to infostructure.Please let me know is there any config settings are missing related to product allocation.
    Regards,
    hari challa.

    Please check if storage location is populated for the material. Also may be this material is a non-stock material and not relevant for storage location check.. If you have any non-stock items in your order and if you are populating the storage location in the order automatically, then this happens. Please check your code and bypass the check for non stock items.
    Hope this helps
    Regards
    Sai

  • Run time error while creating a sales order by va01

    hi ,
         while  i am creating a sales order a runtime error occurs as i fill entry for sole to party and then material and quantity and as i press enter. the run time error is:
    error in current abap program "saplv61z"  had to be terminated because it has come across the statement that unfortunately can not be executed.
    kindly solve my problem.
    thanks.

    Hi Agrawal
    As you are getting run-time error after entering the sold to party and material and the error is in SAPLV61Z ,
    close the session for sometime and open again and then create sales order and then enter sold to party and material and then check wheather you are getting or not. If you are still facing the problem then take the help of the ABAP & BASIS consultant's.
    Regards
    Srinath

  • Urgent: getting error while pressing SAVE button on final grid screen

    Hi ABAPers,
          please help me to sort this problem, i want to save the records selected by the user to database table. but when i m pressing save on o/p grid screen its giving error as GETWA_NOT_ASSIGNED.
    This is my code
    TABLES: plaf,
            mara,
            makt,
            zcdr_d.
    Type Pools for ALV *************************************
    TYPE-POOLS: SLIS,
                ABAP.
    TYPES DECLARATION ************************************
    TYPES:
    ******Types declaration for the plaf
    BEGIN OF ty_plaf,
    plnum TYPE plaf-plnum,
    matnr TYPE plaf-matnr,
    END OF ty_plaf,
    ******Types declaration for the makt
    BEGIN OF ty_makt,
    maktx TYPE makt-maktx,
    END OF ty_makt.
    INTERNAL TABLE DECLARATION ***************************
    DATA:
    *---internal table for the type ty_plaf
    it_plaf TYPE TABLE OF ty_plaf,
    *---internal table for the type t_bseg
    it_makt TYPE TABLE OF ty_makt,
    *---internal table for fieldcat
    it_fcat TYPE TABLE OF slis_fieldcat_alv WITH NON-UNIQUE DEFAULT KEY
    WITH HEADER LINE INITIAL SIZE 0,
    *it_fcat1 TYPE TABLE OF slis_fieldcat_alv WITH NON-UNIQUE DEFAULT KEY
    *WITH HEADER LINE INITIAL SIZE 0,
    *---internal table for alv events
    it_events TYPE TABLE OF slis_alv_event WITH NON-UNIQUE DEFAULT KEY
    WITH HEADER LINE INITIAL SIZE 0,
    *it_events1 TYPE TABLE OF slis_alv_event WITH NON-UNIQUE DEFAULT KEY
    *WITH HEADER LINE INITIAL SIZE 0,
    *---final Internal table
    BEGIN OF it_final OCCURS 0,
    plnum LIKE plaf-plnum,
    sel TYPE C,
    matnr LIKE plaf-matnr,
    maktx LIKE makt-maktx,
    END OF it_final,
    BEGIN OF it_zcdr_d OCCURS 0,
    DSEL TYPE C,
            CBOOKNO LIKE zcdr_d-CBOOKNO,
            PLNUM LIKE zcdr_d-plnum,
            MATNR LIKE zcdr_d-matnr,
            MAKTX LIKE zcdr_d-maktx,
    END OF it_zcdr_d,
    *-------to pass the internal table data to database table
    itab TYPE TABLE OF zcdr_d with header line,
    it_save TYPE TABLE OF zcdr_d with header line.
    WORK AREA DECLARATION ********************************
    DATA:
    *---workarea for the type ty_plaf
    wa_plaf TYPE ty_plaf,
    *---workarea for the type ty_makt
    wa_makt TYPE ty_makt,
    *---workarea for the fieldcatalog
    wa_fcat TYPE slis_fieldcat_alv,
    wa_final LIKE LINE OF it_final,
    *---WORKAREA FOR THE PROCESSED DOCUMENT
    wa_zcdr_d LIKE LINE OF it_zcdr_d,
    *---LAYA OUT DECLARATION
    wa_layout TYPE slis_layout_alv.
    *---LAYA OUT DECLARATION
    *wa_layout1 TYPE slis_layout_alv.
    Variables DECLARATION ********************************
    DATA: v_repid LIKE SY-REPID,
               v_hkont LIKE bseg-hkont,
               v_pifno(16) TYPE C,
               v_pifdat LIKE SY-DATUM,
               v_pif(6) TYPE C,
               Field_Cat type Slis_T_fieldcat_alv with HEADER LINE,
               List_Top_Of_Page type Slis_T_Listheader.
    PARAMETERS ****************************************
    SELECTION-SCREEN BEGIN OF BLOCK b1 WITH FRAME.
    PARAMETERS : CBOOKNO(16) TYPE n OBLIGATORY.      "Customs Book number
    SELECTION-SCREEN END OF BLOCK b1.
    SELECT OPTION ****************************************
    SELECTION-SCREEN : BEGIN OF BLOCK blk WITH FRAME TITLE text-001.
    SELECTION-SCREEN SKIP 1.
    SELECT-OPTIONS:
    Date
    so_pertr for plaf-pertr,
    Material
    so_matnr for plaf-matnr,
    Material Group
    so_matkl for mara-matkl,
    Plant
    so_plwrk for plaf-plwrk OBLIGATORY,
    Sales Order
    so_kdauf for plaf-kdauf.
    SELECTION-SCREEN : END OF BLOCK blk.
    LOAD OF PROGRAM ***************************************
    *LOAD-OF-PROGRAM.
    *IF sy-tcode NE text-002. "Condition for TCode Check
    MESSAGE 'RUN THROUGH THE TRANSACTION CODE' TYPE 'X'.
    *ENDIF. "End Condition for TCode
    INITIALIZATION ****************************************
    INITIALIZATION.
    PERFORM CLEAR_DATA.
    CLEAR: wa_layout.
    START-OF-SELECTION *************************************
    START-OF-SELECTION.
    *-------Getting the data from database
    PERFORM GET_DATA.
    *-------Populating field catalog
    PERFORM populate_fieldcatalog.
    PERFORM set_events USING it_events[].
    PERFORM top_of_page.
    *------Processing the Data and Moving to final Internal Table
    *PERFORM PROCESS_DATA.
    *------Displaying the data in the Output
    PERFORM DISPLAY_OUTPUT.
    *end-of-SELECTION.
    *call screen 0500.
    **&      Module  d0100_set_status  OUTPUT
          text
    *module d0500_set_status output.
    data : rt_extab TYPE slis_t_extab.
    perform set_pf_status USING rt_extab.
    *endmodule.                 " d0100_set_status  OUTPUT
    *module d0100_fcode input.
    perform user_command.
    *endmodule.                 " d0100_fcode  INPUT
    form CLEAR_DATA .
    **CLEARDING THE TABLES AND WORK AREAS
    CLEAR: it_plaf[],
    it_makt[],
    wa_plaf,
    wa_makt.
    endform. " CLEAR_DATA
    *& Form GET_DATA
    text
    --> p1 text
    <-- p2 text
    form populate_fieldcatalog.
      DATA: L_POS TYPE I.
    FIELD_CAT-COL_POS   = L_POS.
    L_POS = L_POS + 1.
    CLEAR FIELD_CAT.
    field_cat-SELTEXT_M = 'Planned Order Nos.'.
    field_cat-tabname = wa_final.
    field_cat-fieldname = 'PLNUM'.
    append field_cat.
    FIELD_CAT-COL_POS   = L_POS.
    L_POS = L_POS + 1.
    CLEAR FIELD_CAT.
    *field_cat-checkbox = 'X'.
    field_cat-SELTEXT_M = 'Check Box'.
    Field_Cat-outputlen = '1'.
    field_cat-tabname = wa_final.
    field_cat-checkbox  = abap_true.
    field_cat-edit = abap_true.
    field_cat-fieldname = 'CHK'.
    append field_cat.
    FIELD_CAT-COL_POS   = L_POS.
    L_POS = L_POS + 1.
    CLEAR FIELD_CAT.
    field_cat-SELTEXT_M = 'Material'.
    field_cat-tabname = wa_final.
    field_cat-fieldname = 'MATNR'.
    append field_cat.
    FIELD_CAT-COL_POS   = L_POS.
    L_POS = L_POS + 1.
    CLEAR FIELD_CAT.
    field_cat-SELTEXT_M = 'Material Description'.
    field_cat-tabname = wa_final.
    field_cat-fieldname = 'MAKTX'.
    append field_cat.
    endform. "  build_fieldcatalog
    form GET_DATA .
    SELECT
              a~PLNUM
              a~MATNR
              b~MAKTX
              c~matkl
              INTO CORRESPONDING FIELDS OF TABLE it_final
              FROM plaf as a
              Inner join makt as b
              on amatnr  = bmatnr
              Inner join mara as c
              on cmatnr = bmatnr
              where a~pertr in so_pertr
                    or a~matnr in so_matnr
                    or c~matkl in so_matkl
                    or a~kdauf in so_kdauf
                    or a~plwrk in so_plwrk.
    SORT it_final by plnum.
    endform. " GET_DATA
    FORM TOP_OF_PAGE.
      CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
        EXPORTING
          IT_LIST_COMMENTARY = List_Top_Of_Page.
      ENDFORM.
    form DISPLAY_OUTPUT .
    DATA:   repid LIKE sy-REPID,
            Eventcat type Slis_T_Event,
            LAYOUT TYPE SLIS_LAYOUT_ALV.
        LAYOUT-COLWIDTH_OPTIMIZE = 'X'.
        LAYOUT-ZEBRA = 'X'.
    repid = sy-repid.
    CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      I_INTERFACE_CHECK                 = ' '
      I_BYPASSING_BUFFER                = ' '
      I_BUFFER_ACTIVE                   = ' '
      I_CALLBACK_PROGRAM                  =  repid
       I_CALLBACK_PF_STATUS_SET          = 'SET_PF_STATUS'
       I_CALLBACK_USER_COMMAND           = 'USER_COMMAND'
       I_CALLBACK_TOP_OF_PAGE            = 'TOP_OF_PAGE'
      I_CALLBACK_HTML_TOP_OF_PAGE       = ' '
      I_CALLBACK_HTML_END_OF_LIST       = ' '
      I_STRUCTURE_NAME                  =
      I_BACKGROUND_ID                   = ' '
      I_GRID_TITLE                      = 'PLANNED ORDERS'
      I_GRID_SETTINGS                   =
      IS_LAYOUT                         = layout
       IT_FIELDCAT                       = Field_Cat[]
      IT_EXCLUDING                      =
      IT_SPECIAL_GROUPS                 =
      IT_SORT                           =
      IT_FILTER                         =
      IS_SEL_HIDE                       =
       I_DEFAULT                         = 'X'
       I_SAVE                            = 'X'
      IS_VARIANT                        =
      IT_EVENTS                         = IT_EVENTS[]
      TABLES
        T_OUTTAB                          = it_final
    EXCEPTIONS
      PROGRAM_ERROR                      = 1
       OTHERS                            = 2
    IF SY-SUBRC <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
             WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    ENDFORM.
    FORM set_events USING it_events TYPE slis_t_event.
    DATA: x_event TYPE LINE OF slis_t_event.
    clear x_event.
    x_event-name = 'USER_COMMAND'.
    x_event-form = 'USER_COMMAND'.
    append x_event to it_events.
    CLEAR x_event.
    call function 'REUSE_ALV_EVENTS_GET'
      EXPORTING
        I_LIST_TYPE           = 0
      IMPORTING
        ET_EVENTS             = IT_EVENTS
      EXCEPTIONS
        LIST_TYPE_WRONG       = 1
        OTHERS                = 2
    if sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
             WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    endif.
    read table it_events into x_event with key name = 'USER_COMMAND'.
          if sy-subrc = 0.
          x_event-form = 'USER_COMMAND'.
          modify it_events from x_event index sy-tabix transporting form .
          endif.
    ENDFORM.
    FORM set_pf_status USING rt_extab TYPE slis_t_extab.
    SET PF-STATUS 'Z_PFSTAT'.
    ENDFORM. "set_pf_status
    *& Form user_command
    text
    -->R_UCOMM text
    -->RS_SELFIELDtext
    FORM user_command USING
             r_ucomm TYPE sy-ucomm
             rs_selfield TYPE slis_selfield. "#EC *
    if r_ucomm = '&DATA_SAVE' .
    LOOP AT it_final INTO wa_final.
    IF wa_final-sel EQ 'X'.
    MOVE: wa_final-plnum TO it_save-plnum,
    wa_final-matnr TO it_save-matnr,
    wa_final-maktx TO it_save-maktx,
    v_pifno TO it_save-CBOOKNO,
    SY-MANDT TO it_save-mandt.
    MOVE it_save to zcdr_d.
    *INSERT zcdr_d.
    *if l_valid = 'X'.
    MODIFY zcdr_d FROM TABLE it_save.
    endif.
    ENDLOOP.
    IF it_save is initial.
    MESSAGE 'Select Atleast one Check Box' TYPE 'E' .
    ELSE.
    *CONCATENATE 'Number ' V_PIFNO ' Genrated'
    IF SY-SUBRC EQ 0.
    MESSAGE S001(zcdr_d) WITH 'Number ' CBOOKNO ' Genrated'.
    ENDIF.
    endif.
    ENDFORM.

    Thanks a lot for the reply Kiran, but i have already checked it, but its the same one. In debugging mode its going for error when there is a call for method like: 
    call method gt_grid-grid->set_function_code
          changing
            c_ucomm = l_okcode.
    so i dont know where is the problem. & this is in PAI module of the system program.
    Thanks
    Pankaj

  • Getting error while doing make to order scenario

    Hello Sap Gurus,
    While doing make to order scenario(strategy 20),when i am giving customer requirement through md81(using reqmt type KE),i am getting the following error,"Receiver category is not allowed by settlement profile SD1."
    Could you guys help me in solving this error.In settlement profile SD1  i have checked that valid receivers material,sales order are kept as optional,then also getting error.

    Hi Jitendra
    Can u confirm what setting is kept against reciever "sales order"? Is it kept as settlement required or optional? Ideally it should be "required"
    Also provide the error message number which u are getting
    Rgds

  • Error while creating a Sales Order

    Hi ,
    I have created a material master for a material Y-350 in my system.I have defined it for the Plant 1100 (Berlin), Sales Org 1020 , Distribution channel 22.When i try to create a sales order for a customer in Dusseldorf,Germanyy , i get an error saying "Material Y-350 is not defined for sales org 1020,distr.chann 22,language DE".It means that a short text with the appropriate language exists(a short text must be available in the language of either the customer or the sales organization).I had it maintained in English.From where do i go and maintain it in German ?Kindly let me know.Thanks.

    Hi,
    First check what's the sales area assigned to your customer in Dusseldorf,Germany. It has to be Sales Org 1020 , Distribution channel 22.
    To check that go to XD02 & enter customer number there and press "Customer Sales Areas" button. There you can view all sales areas available for your customer. Check whether Sales Org 1020 , Distribution channel 22. exists there. If not, from XD01, you have to extend your customer for that sales area again.
    If that's there, then check the language in Material Master.
    What you have to do is, go to MM02, give the Material number and go in by selecting Basic Data view.
    Once go in, select "Additional Data" button option from the top.
    Under "Descriptions" tab, maintain language "DE", since customer is from Germany.
    Now try & see.
    Best regards,
    Anupa

Maybe you are looking for