GetURL function - PDF not opening on a PC on first click.

Question

Hi there!
I have a simple Flash button with the following script attached:
on (release) {
getURL("http://URL/sample.pdf", "_new");
And I've also tried this:
on (release) {
getURL("http://URL/sample.pdf", "_blank");
...and my client (Who uses Firefox, on a PC) has to click on the button twice to view the PDF. The first time they click on the button, they have to close the blank window that pops up and then click on the Flash button again to view the PDF. It opens fine the second time. Is this just a PC problem? On my Mac (Safari) it works fine, but (Firefox) seems to want to save the document before I can view it.
Thank you,
Cam

Answer 1

Hi,
The issue does not seem to be with flash instead it is probably the browser settings on how to handle the PDF files.(you can check this by opening the URL directly in your Firefox browser and see how it behaves) It looks like the browser settings for acrobat is different in the Firefox browser you are trying to view. Please go thorough the below link and see if any of the discussions/solutions that help you rectify the problem.
http://www.bnl.gov/itd/webapps/pdf_help.asp
Thanks!