Got a refurbished iphone 4s to replace my lost iphone 4, the 4s has horrible battery life, only lasts about 3 hrs even when not in use and it will not update to the iOS 5.1, i have tried four times now, please help
please help
Basic troubleshooting from the User's Guide is reset, restart, restore. Has any of this been tried?
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Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
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If you had been syncing notes on your iPod with iCloud before this happened, go to icloud.com and confirm that your notes are still there. If they are, you could either email them to yourself one at a time from icloud.com or you could sign into your icloud account on your other iPad in Settings>iCloud and turn Notes to On to sync them to your other iPod.
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The JPEG images I have edited on my Macbook Pro and then burned to DVD view fine on my computer. But when I give the same disk to my client with a PC (Windows Vista), his computer says the disk is blank. I have tried several times, first I burned the entire folder to the DVD, then tried burning just the images (not in a folder), and I also tried renaming the disk (shorter name, six letters), but always with the same result. His PC says the disk is blank and needs to be formated.
Please help,
Timtimothyfromlakewood wrote:
I used "finder" to select the files and move them to the mounted blank DVD then selected "Burn to DVD" it then asks you to name it, and says "this disk can be used on any mac or windows based computer" or something to that effect, and I click "Burn" and it burns and verifies the contents. But it hasn't worked so far.
I will try again the way you suggest (fingers crossed).
The problem is likely on the client's computer.
Some computers can't read certain brands of disks, same thing occurs on Mac's.
If you work with this client often you can find out which brand of disk works best with yours and their computers.
DropBox is a online service -
I am trying to use and education program that needs Java applets and it will not run on Safari. IE will not install from the web. How do I get a browser that will work to install so I can use this program when I travel.
Try using FireFox. IE will only run on a Mac if you run Windows on the Mac.
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
Install the Apple Boot Camp software. Purchase Windows 7 or Windows 8. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7. Parallels is software virtualization that enables running Windows concurrently with OS X.
VM Fusion and Windows XP, Vista Business, Vista Ultimate, or Windows 7. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not as fully developed for the Mac as Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion. A more recent comparison of Parallels, VM Fusion, and Virtual Box is found at Virtualization Benchmarks- Parallels 10 vs. Fusion 7 vs. VirtualBox. Boot Camp is only available with Leopard and later. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive. -
Help!!!
Having same problems as LargeMarge67. Tried everything including your advice to no avail. It gets worse, took I phone and lap top to the Apple Genius Bar at Brighton. Instead of sorting out the Itunes download on my lap top first, they updated the software on my iphone to the new IOS5 via their Pcs. they told me the itunes issue was a microsoft one and I could call apple care when I get home.
Well I did that - on the phone for hours - they told me to uninstall itunes and reinstall. Tried this, and cannot install Itunes version 10.5.1. Version 10.4.1 installs fine but as I have the new Iphone software on my phone which only works with Itunes version 10.5.1 I cannot sync my iphone or restore the phone from backup. Therefore at the mo my phone is useless!!!!!
Great support Apple for letting me walk out of their store 10 times worse than when I walked in. SomeGenius eh - surely he must have known this would be the issue!!!
so guys out there - any ideas how to resolve this - as looks like to get my phone working again, I must download itunes 10.5.1. ahhhh!
PS I am on Windows 7. -
When I click the icon nothing happens. My Internet is working fine but firefox is not responding. I have tried restating my computer and tried uninstalling and then re installing but they didn't work
Double click home button click home nbutton then keep finger pressed on mail icon at bottom and press the reduce sound button that did the trick for me.
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I have a dell lap top with windows 7 that won't recognize my iphone 5c. The driver's will not install with out a problem, I talked to apple support to try to fix this problem, I unistalled itunes and reinstalled it, now itunes did not download properly, bonjour does not load and i can not burn cds, I have uninstalled and reinstalled twice with the same problem. If anyone can point me in the right direction that would be great
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..
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