Hardware Test on MacBook pro shows Error

After my MaBook Pro2,1 - Intel Core 2 Duo - 2,33 GHz & 2 GB Memory - with 10.6.8
freeze on startup every time, only running in "Save Boot" mode
i choose do perform a hardware test with the version 3A116 on a earlier Mac OS Install Disk.
The test (3 times) shows an error code (after 1. test i switched memory cards), i am not able to interprete this:
4SNS / 1 / 400 000 00 : TBOT
Does someone know the code?

Forget the code yoyu have a hardware problem. Only Apple, or a AASP, knows the codes and what they mean. Take it to a genius bar.

Similar Messages

  • Apple Hardware Test on Macbook Pro Core 2 Duo (early 2007) with no DVD?

    Hi,
    My Mac is keep on freezing and I would really like to know what is wrong with it. (I did PRAM NVRAM reset 100 times... didnt help.)
    I can't find my OSX Tiger DVD which was included when i bought my Macbook Pro in January 2007. So I've been reading through forums like crazy trying to find another way to run AHT (apple hardware test). So far I came up empty.
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    Take your machine into your local Apple Store or an AASP and they will run free diagnostics. If there's a lot that needs to be done on your machine to get it back up and running, ask about Apple's flat-rate repair pricing. For less than $350, you could have a machine that is almost like new.
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  • Hardware Test on MacBook Pro running Mavericks not working, Help!

    Hi Folks,
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    Recently I have installed some RAM and wanted to test it.  I find the Apple Hardware Test no longer works.  The mac simply boots into the username screen as usual.
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    Forget the code yoyu have a hardware problem. Only Apple, or a AASP, knows the codes and what they mean. Take it to a genius bar.

  • How to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009), how to obtain apple hardware test for MacBook Pro (15-inch, Mid 2009)

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    I like the advice to contact Apple and simplky pay for a new AHT.  I did that, giving them the serial number of my MBP and indicating it was a June 2009 model, 2.66 gHz Core 2.  However .....
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  • I have Mac Pro 2010 model and it's giving heavy fan noise,so run the Apple hardware test but it's showing the Error: 4SMC 1 40000000  please help me in this issue.

    I have Mac Pro 2010 model and it's giving heavy fan noise,so run the Apple hardware test but it's showing the Error: 4SMC 1 40000000  please help me in this issue.

    Same error information here.
    https://discussions.apple.com/message/13083664?messageID=13083664

  • My MacBook Pro shows a grey screen  at start-up how do I fix this problem?

    My MacBook Pro shows a grey screen when I try to login and won't go onto my homepage. Why has this happened and how do I fix it?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
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    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
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    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
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    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
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    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
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    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Wi-Fi: No Hardware Installed Problem - Macbook Pro

    After connecting Wi-Fi and surf online about 20 minutes, Wi-Fi is stop. Can not turn on and turn off. It shows "Wi-Fi: No Hardware Installed". I shut down the computer. Leave about 20 minutes. Then power on the computer. Wi-Fi is working well again. But after surfing online about 20 minutes (Especially when watching streaming movie), Wi-fi is stop again. Problem is repeating. I have tried several way to solve by reading post. No way work to solve this problem. I have faced this problem since Snow Leopard, now on Lion. Still facing problem. If somebody know how to solve, Please..

    Dear,
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    Finally, I just returned my Mac to the Apple store and got it back after 3 days and with a new WIFI card in it (and a bill of 250 €).
    I'm absolutely convinced that there is a link between the upgrade to Lion and the 'broken' WIFI card but Apple keeps denying it.
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    If running 10.7 or later hold down Command-R at Startup.
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    Choose Disk Utility.
    Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
    Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
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  • I ran a hardware test and this was my error

    I ran a hardware test and this was my error#4MEM/40/40000006:B:1 C:0 R:1 - what does it mean?

    Sure, your Mac Pro's memory is installed on two cards that you can remove, and subsequently inspect or remove the RAM. Read here to determine where it is and what to do:
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  • My Powerbook boots up every few times and the hardware test still gives me -9972 error

    René O'Deay wrote:
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    the battery got zapped by lightning last year and have struggled with it ever since. it won't fully recharge.
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    <Re-Titled By Host>

    My friend. Do not despair.
    Firstly, you have a backup. Kudos.
    Secondly, i suspect the hard drive in the machine is more than just a few years old. Hard drives die. I suspect the hard drive is the issue, not the cable.
    Thirdly, it is worth changing the hard drive and take the ifixit advice. Simple to change. If it will be your first time changing the hard drive, just be organized and follow the steps carefully.
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    If good then I would zero out the drive. This allows the drive to excercise every sector and will build confidence of a well prepared drive going forward.
    You can then restore from backup.
    The other option is to replace the internal HD with a new one, perhaps with more storage.
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    Sent from my iPhone

  • My Macbook Pro shows the apple and spinning wheel at start up but won't continue startup. Any Help would be appreciated.

    My Macbook Pro shows the Apple and spinning wheel at startup but will not continue the startup. Does anybody know how to get past this, so the computer continues to startup?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
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    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 9
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Macbook Pro Showing White Screen At startup

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    Message was edited by: Krishnaraj7777

    Krishnaraj7777,
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  • MacBook Pro shows up twice under Shared in finder sidebar once as PC

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    p.s. Im not a networking expert either! Im just as stumped as everyone else!

  • My Mac is doing strange things: delaying between users, mouse flickering and bouncing, gets stuck with rainbow wheel flickering. I ran the appel hardware test and it detected an error: 4MOT/4/40000003:HDD-1233 Does anybody know what that means? HELP!

    My imac is doing strange things:
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    WZZZ answered about where to get iStat. And do check the SMART status. If it is an overheating problem due to a fan or logic board problem, your hard drive is possibly cooking itself to death. If so it isn't a faulty hard drive even though the hard drive might fail. So assuming it's a temperature problem, even if you are able to repair things on the disk with software, that is working on symptoms, not causes. I could be wrong however.
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  • IMessage on MacBook Pro shows i'm my friend. My friend's photo and name shows in every conversation instead of mine. How do I fix this?

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