Have Mac OS X 10.4.11; bought Quickbooks and it requires 10.6; updated to 10.6 but can't install because it won't open without 10.5
Have 10.4.11; bought Quickbooks and it wants 10.6; upgraded to 10.6 but can't install because it won't open without 10.5. Don't see upgrade for 10.5 in download list.
Hi Loraine,
Mac OS X 10.5 (Leopard) was between Mac OS X 10.4 (Tiger) and Mac OS X 10.6 (Snow Leopard). If your Quickbooks program indicates it requires Mac OS X 10.6 (Snow Leopard) and you've installed that, then you've done what you can (you can't install 10.5 when you already have 10.6 installed...you are already more up to date).
It sounds like you are having an issue with the Quickbooks program so you may wish to contact those that make / support that application.
Cheers.
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I have mac os x 10.6.8. The system preferences doesn't show java at all. How can I install java please?Don't change your story now. You did not say through Apple, you first gave a link to this site,
http://www.java.com/en/download/apple.jsp
You said, "Go there and download the latest version of Java"
that plainly says,
"Mac OS X Version 10.6 and below
Use Software Update available on the Apple menu to check that you have the most up-to-date version of Java 6 for your Mac."
This corroborates me saying that Java for Mac OS 10.6 is done through Software Update, no where else.
If any Mac OS 10.6 user does not have Java on their Mac, they get it from Apple just as the link you provided shows it is from Apple. Not Oracle. You have provided the evidence that plainly contradicts yourself.
This is your second link that is to Apple.
http://support.apple.com/kb/DL1573
Just to go over this again. Software Update not only updates Java to the latest, but if Java does not exist at all, SU will install it from scratch. And in doing so will be the latest version.
Providing a link to Oracle's site is useless information that does not get Java installed on a Mac running 10.6.
Message was edited by: roam -
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Trash the current Firefox application to do a clean reinstall.
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I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?
Yes if your system minimum reguirements for hardware and software
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Thanks John
<Email Edited By Host>Mac OS X does not offer a Clean install option. If by clean install you mean erasing the system, that is not recommended unless:
1. You bought a used/refurbished Mac and there is software on it without any accompanying discs, and it is older than July 20, 2011 in model release:
https://discussions.apple.com/docs/DOC-6413
Or if it is at or newer, then erase it if it has applications installed that would not have been prebundled with it and you have no CDs for those applications.
You don't want someone else's software keys, or accounts, or to be running unlicensed software. At and newer Macs offer a built-in internet restore for their software with a command-R boot that lets you erase the system with Disk Utility, and then install from the internet the latest operating system.
2. You have a hardware issue and want to eliminate possible software issues as the cause when troubleshooting a problem all at once.
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Welcome to the Apple Support Communities
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Bought cc and now the trial of photoshop is about to expire, can't register
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If you have, check your Adobe account to see if your subscription is active.
If so, go to Photoshop > Help menu and sign in.
If this does work, contact Customer service. We are a user-community and have no control over accounts and activation.
Adobe - Adobe worldwide customer support and technical support phone numbers
Gene -
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You don't even say what platform you are on, or any other details that may help others assist you.
If you are on a Mac, try opening your file in GraphicConverter (they have a demo version) if that doesn't open it, nothing will, in my experience.
I assume you have tried Adobe Illustrator already to recover.
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