Have money in my account but when I purchase songs it still charged me for it and the balance stays the same...

I have money in my account but when I purchase songs it still charges me for it and the balance stays the same...

Login to your account and set payment method to none.

Similar Messages

  • I have money in my account but when I purchase, Itunes always wants to use my credit card.  There doesn't appear to be an option to use the money in my account.

    Every time I try to buy music, the suystem asks me to choose a payment option - which credit card.  I have an itunes account with money on it.  Why can't I get accesss to it?

    Login to your account and set payment method to none.

  • I have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

    i have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

    Hard to say as you give little info.
    What happens when you try to buy something?

  • Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi Mada7ina,
    If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
    Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Regards,
    - Brenden

  • I have money on my account but it won't let me buy anything...

    Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

    I have money on my account but it won't let me buy anything....
    Yes it will.
    In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

  • I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???

    I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???
    Before (2-3 monate before) i had no problem to access to lightroom & after effetcs...help me please. Thx

    That's okay , besides I got nothing to do lol hehehe atleast I can make myself useful for someone else hehe
    1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
    2)Copy the hosts file to Desktop and open the same with notepad.
    Check with the hosts file entries , let me know if there are any Adobe entries like 127.0.01 xxx.,adobe.com .activate.adobe.com....etc?
    If there are no Adobe entries in Hosts file .
    If you wish , you may uinstall and reinstall the app .
    You may try below steps :
    Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
    Under Program and Features list, locate Adobe Creative Cloud and uninstall it.
    End all Adobe related Tasks from Task Manager.
    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe.
    Open Adobe folder and delete folders named AAMUpdater and OOBE.
    Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
    https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
    Once the installation process is completed , sign in and check.
    Still same issue ?? let me know

  • Why i have money in my account, but i cant pay for the print from the iphoto?

    why i have money in my account, but i cant pay for the print from the iphoto?

    I too had this problem after I redeemed two $50 gift cards.  I solved the problem by uninstalling iTunes and reinstalling it.  Give it a try.
    (I'm a Win 7 user.)

  • HT1926 I have qicktime and I have quicktime pro...but when i download certain videos they only download with sound and no pic...help

    I have qicktime and I have quicktime pro...but when i download certain videos they only download with sound and no pic...help

    What do you see instead of video, bobby? A green screen, pretty colors, something else?

  • I changed my apple ID but when I open iCloud it still has my old ID and I can't log in, how do I fix this?

    I changed my apple ID but when I open iCloud it still has my old ID and I can't log in, how do I fix this?

    Hello scottyme1,
    In order to sign out of your iCloud account that had a ID change, you would need to change the account back to the original. The reason for that is probably due to the Find my device feature and it needs to verify and if that iCloud account does not exist because of the name change and you cannot sign out. Changing it back is pretty easy and should not ask you to verify but once you change it and sign out, you can change it back to what you want it to be. Take a look at the article below to walk you through this. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    https://support.apple.com/en-us/HT203828
    Regards,
    -Norm G.

  • HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

    I have put 25 pound on my iTunes account but when I try to buy something it goes to my  visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • HT201209 I have a credit in itunes account, but when I click on "redeem" it asks me for a gift cared or download code.  what are the steps to access the credit I have so I can purchase more music?

    I have a credit in my itunes account, but when I click on "redeem" it asks me to enter a gift card or download code.  what are the steps to go in and be able to redeem the credit I have?  If I go to an album that I want to use my credit on, the only choice I am seeing is to use the credit card on file.  Help!

    It says   at the top      under Redeem after I touched that:
              $14.73
    Account: [email protected]   (my account name)
    Enter your Gift Card or Download Coad

  • I have money in my account but every time I try to purchase a song is says insufficient remaining store credit. What does this mean

    I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?

    You may not have enough Money for the Purchase.
    rey7 wrote:
    I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have money on my account, but it won't let me purchase any songs because of an old credit card asking for verification, so how do I get it off?

    I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • TS3297 I have money in my account but the system won't allow me to purchase apps off my ipod touch.  Any suggestions?

    I have money in my itunes account but it won't allow me to purchase apps on my ipod touch.  Any suggestions?

    Sounds like you have multiple Apple IDs, which causes a myriad of issues.  Go here to straighten it out.  Be forewarned that it's a pain.

  • I have money on my account, but it won't let me pay?

    In itunes by my email, it says I have $15.81, but when I go to buy a song it says to put in my credit card info to buy it?

    NO.  It is asking for your billing info to verify your account.

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