Having prblems with starter 2.0 +3.0 registration

Hi
I recently tried to use Photoshop Album Starter Edition 2.0, only yo find out that i needed to get an unlocking code for it to work, i filled out all the details, and it tried to connect to the internet/website but said unable to connect. i tried reinstalling it again and i got the same message. I even tried to install the newer version but with no such look still can not register for a code.
Can anyone help?

also got the same problems whats the point in haveing the free software if we cannot use it as i can also not register adobe photoshop starter edition 3.0
and so far been unable to get any help with doing so

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    Oracle Coherence Version 3.3.1/389p1
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    Copyright (c) 2000-2007 Oracle. All rights reserved.
    2007-11-07 10:12:31.938 Oracle Coherence GE 3.3.1/389p1 <Info> (thread=Main Thread, member=n/a): Loaded cache configuration from file "/home/www/WEB-INF/lib/pub-search-cache-config.xml"
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    2007-11-07 10:12:34.118 Oracle Coherence GE 3.3.1/389p1 <D5> (thread=Cluster, member=n/a): Service Cluster joined the cluster with senior service member n/a
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    http://support.apple.com/kb/ts1567
    Windows Vista or Windows 7
    Close iTunes and disconnect the iPhone, iPad, or iPod touch.
    Click the Windows Start button .
    In the Start Search field type Services.
    In the Programs section of the search results, Click "Services".
    Select Apple Mobile Device and click Stop the service as shown below:
    After the service has stopped, click Start the service.
    After the Apple Mobile Device service has started again, open iTunes and connect the device.
    Then if the issue is resolved, set the service to start Automatically with the same article.
    If it is still not working, use these steps from the same article to completely uninstall iTunes and its associated applications and install a fresh copy.
    Remove and reinstall iTunes and AMDS
    If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
    Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
    Windows XP
    Windows Vista, Windows 7, or Windows 8
    Restart the computer.
    Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
    Restart the computer.
    Start iTunes and connect the device. It should be recognized properly in Windows.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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