Help My S5 recently reset while my screen was locked and i had a ton of pictures on the phone's storage. I would love to retrieve that and find out how it is possible to reset a phone while the screen is locked.

This past sunday My son got a hold of my phone and some how reset it while the phone was locked. No he does not know how to unlock it. As a result all my pictures and videos that were stored on the memory have been lost. I am looking to see if there is a method to recover those. I was able to check the SD card and all that was there seems to be recovered. I just don't know how to do it with the phone itself. Unfortunately i got the phone recently and therefore had not change the camera to use the SD card. Please help

This same thing happened to me this weekend. When the phone is locked, if someone tries or attempts to try to unlock the phone it will reset to factory default wiping the phone and the SD memory card.
I carry my phone in my pocket. Apparently I was active enough that the screen thought I was trying to unlock it. When I pulled it out of my pocket, it said it was erasing my SD Card. I turned it off and back on. Then it said the pass code had been tried 10 times and was resetting to factory default. No way to stop it. I had years of data on my SD Card. All gone. Called Verizon Tech support. They said oh yeah that happens. They were no help at all. The tech just wanted to tell me about his experiences with data loss. I could give a flip about him.
This is an android issue. Who ever thought this was a good idea should be beat with a stick. I can always remotely erase my data from the phone if and when I need to. Don't need some programmer making these decisions for me. It is Bull Crap!

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