Help restoring Iphone because it was locked (Find my Iphone needs to be turned off before restore) but I took it off my icloud account. Now what?
So my little brother locked my Iphone 5 out, so it said to connect it to my Itunes.
So now I connect it to Itunes, however now when I click on restore (That's my only option) it says that "Find my Iphone must be turned off before restore". So I went to icloud.com and removed it from my account, then restarted phone and now when I click restore, I still get the same error, "Find my Iphone must be turned off before restore".
and when I tried to update phone, it says the phone could not be updated (error 56).
So I've tried everything possible, can someone please help me out?
You need to restore from Recovery mode. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Similar Messages
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Can Apple make an app or an update that makes you insert your password to turn your phone off? This can help deal with theft of iPhones because people take or find a iPhone, the first thing they do is turn the phone off.
They probably can do such s thing if they choose to do so.
Let them know that you would like this:
http://www.apple.com/feedback
Not sure this is a very useful thing. It would run down the battery. All a thief has to do is remove them SIM and restore the iphone to stop it from being tracked. -
I was forced to change my email address, (was locked out of it). I also was forced to change my Apple password due to the iOS 7 upgrade. Everything on my iPhone and iPad, including iTunes, accepted my new email address change, except iCloud. And because I was forced to change my password, it doesn't recognize my old password or new password either. There is no way I can find to change my email address on iCloud, and so I'm stuck. I cannot delete iCloud account without proper email and password and it still shows my old email and doesn't allow it to be changed.
If Settings>iCloud is showing your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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my iphone screen is broken and i wanna restore the phone but i can't because i enable the 'find my iphone' and now i cant restore it . what can i do? help me plz
There's no way to "restore" your phone, but, you can login to iCloud.com, using your computer, locate your phone, then erase it.
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I sent a request to lock my iPhone because it was lost. Can I unlock it because now I can't use finds my iPhone
Welcome to the Apple Community.
You can only unlock the device from the device itself. Locking the device does not stop it being tracked. -
I can't access my iPhone 5s because I forgot my passcode. I tried restoring it and backing it up, but it says I must disable the app "Find my iPhone" but the thing is I can't access my iPhone 5s to disable my Find my iPhone app. Please help me out ASAP!
You're going to want to force it in recover mode thent o restore the device, unplug it from the computer, hold down the home button replug it back in intil you see the Itunes symbol with an arrow pointing towards it
HEre
https://support.apple.com/kb/HT1808 -
Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
First message I get when I connect the iphone is
"The software on iphone has expired and must be updated to a newer version"
Then it tries to backup but I get
"Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
When I click check for updates it says I have the latest version (5.0)
When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
Tried that MANY times but no luck.
This iphone was on a developper account but it is not anymore (removed from developper account).
I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
Back up to icloud doesn't work because I didn't set it up before it stopped working
When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
I can access my music and everything from itunes.
I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
"The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
Thanks a million times!I can't access it on the iphone as I said
On itunes in summary I have "Software version: 5.0"
Yes I tried to restore it
"When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
"I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work." -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
download ios 7, and the location function is off, I can not access because I forgot the key constraints, I can not restore the iphone because I can not find iphone app access
If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Hello, well i just purchase iphone 4 from pakistan.. I want to update my ios but that didnt work. I just saw the status of my phone.. So iphone was lock.. I need lil help . Thanks
ONLY the carrier it is locked to can authorize unlocking it. You will have to contact them. Since you are not the original purchaser of the phone and do not have service with whatever carrier it might be locked to, it is highly unlikely you will get it unlocked.
Since it was hacked to unlock it originally, it is highly likely that the phone will become a brick if you attempt to apply a legitimate unlock.
Actually, it is probably already a brick.
There is nothing we can suggest other than to google "iphone dfu mode" and try doing a restore in DFU mode to see if that can bring it back to life. It may. If so, you will then need to work with the carrier it's locked to or sell it and buy a new phone. -
I am trying to open my iphone and can't remember my recently changed pass code. I tried syncing with iTunes and restoring. I can't restore because "find my phone" needs to be turned off. I can't turn it off because I can't open my phone. What can I do?
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
buy an iphone 4s on verizon ebay then I can not open because he had put find my iphone so I can not enter my apple id someone could help me
Welcome to the Apple Community.
You can only contact the seller through eBay and ask them to remove their details from the phone via iCloud.com -
How to locate my iphone 4s? It was lost. Please help me. I don't have "Find My iPhone" app :'(
How to locate my iphone 4s? It was lost. Please help me. I don't have "Find My iPhone" app
It wasn't my problem. I was just responding to arra16..........however, thanks for the 'heads-up' my friend
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I am trying to use Itunes to move my data from my iphone 4s that was backed up on my Macbook Pro. I keep getting an error code backing up from ITunes to new Iphone 5s:iTunes could not back up the iPhone “Karen’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up. On the Iphone it keeps telling me to add another network. I have put our home network on the Iphone. When I put the passcode in the phone does not give me enough time to put my Apple ID password in and it shuts off. Help!
<Email Edited by Host>FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
iTunes could not connect to the iPhone “Rasmus's iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes. - Why is that?
iTunes is asking you to provide the passcode that was created when the device was activated.
You are able to get around the passcode if you know the apple id login and password and are able to restore the device back to default settings.
See this article for further directions:
http://support.apple.com/kb/HT1212
good luck.
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