Help! Sync option is grayed out on Itunes

I have a 1st generation ipod touch. Itunes recognizes the ipod because the Itunes screen displays the ipod icon and turns it off when I disconnect the ipod. I have removed and reinstalled itunes. I also allowed all programs incoming access through the firewall. The ipod is pliugged into a USB port on the PC itself. I also tried changing USB ports. Still grayed out. PC is running Windows 7 prof. I changed PC a few weeks ago. Not sure if this specific PC ever had the Sync menu item enabled. Does anyone have a solution? Thanks ...Jerry

- Is the computer authorized for the accounts used on the iPod?
- Was the iPod previous synced to another computer? If so and you want to make this computer your syncing computer see:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Similar Messages

HT6437 My itunes cannot locate my ipod. All the sync option are grayed out and diagnostics says that itunes cannot find usb ports and that no device is connected when it is. What should I do to solve this issue?

So itunes is giving me problems. Since around Christmas time, itunes decided to stop reading my ipod. I connect it to my computer with the usb cable and my computer will recognize that a device is connected but itunes will not. If I go to file->devices and try to sync, all of my sync options are grayed out, while before it would just automatically sync.
When I run diagnostics it tells me that under ports that it cannot find usb ports (it has a green circle?), a type of cable isn't found, and that no device is connected with the usb cable (which my ipod is). I have been trying to fix this issue but nothing is working. I've tried restarting my ipod, itunes, and my computer, i've also tried resetting my ipod and uninstalling itunes then reinstalling itunes but nothing seems to be working.
Does anyone know how to solve this issue?

Do the USB ports work for other devices?
Does the iPod charge?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My Sync option is grayed out in I Tunes - I cannot sync my new downloaded tunes with my ipod

My Sync option is grayed out in I Tunes - I cannot sync my new downloaded tunes with my ipod

Please post about iPod Nano under their respective sections.
https://discussions.apple.com/community/ipod/ipod_nano

Why is the sync button shaded/ grayed out in iTunes when I try to sync my iPhone 4s

I have 2 iPhone 4s', I originally synced one last year to the same computer I am using now, it worked fine. I have all the latest updates for iTunes and IOS. I am using a windows 7 laptop.
When I try to sync my phone, iTunes takes a very long time to find my iphone after I connect it and sometimes freezes for a minute or so. I then do all the regular things such as ticking the sync only selected songs, sync with this device over Wifi etc. but then when I have selected the songs i want and click 'apply', iTunes freezes again for a moment and the sync button at the bottom remains shaded out so I can't click it??
I have ticked automatically sync this device when connected, uninstalled/ re-installed iTunes 4 or 5 times, restarted my computer, authorised my computer (again), backed up and reset my iphone. Re-installed Bonjour, reset my Wifi router as it also does not let me click the 'sync now' button on either of my phones and after all of this, none of the songs in my music library on my iphones have changed??
Can anyone please help?

Click here and follow the instructions.
(107719)

HT1351 I just logged into my applie ID and my old Ipod which I may have hooked up to my wifes account to fill with songs...now when I tie it into my computer with my apple ID I can't sync. I go to file menu/library and the sync option is grayed out

Can't seem to sync an version 4 ipod with an old itunes account of mine. I may have hooked it to my wife's account. The only option I have when going to file/library is "transfer purchased from Adam's Ipod"

I'm not sure if the crash is or isn't related to fonts.
Deciphering the crash long is something I don't have any experience with.
I'm not even sure how the crash log is structured. I've downloaded two screen captures: one from the top of the adobe Photoshop crash log and one from the bottom. Perhaps someone more knowledgeable than I can discern what may be causing the crash?
Screen capture from the top of the Adobe Photoshop crash log:
Screen capture from the bottom of the Adobe Photoshop crash log:
Any ideas?
Thanks a bunch.

HT1414 If i back up my phone due to the wifi option being grayed out it says to connect to itunes and reset my phone but everything will get deleted that wont happen if everything is in my icloud account correct

If i back up my phone due to the wifi option being grayed out it says to connect to itunes and reset my phone but everything will get deleted that wont happen if everything is in my icloud account correct

If Wi-Fi is greyed out, it is not possible to backup to iCloud.
If the device is backed up to iTunes and contacts, calendars, notes, etc are synced to a supported application or cloud service, and media and pictures are on the computer, then a restore will not cause any data to be lost.

For some reason, my compression option is grayed out under "File" menu, and when I select a folder with multiple files, or multiple documents, and try to right-click or tap the mousepad with two fingers, I do not get a "compress" option available. Help.

I don't know why, but when I select a folder with multiple docs contained within it, or multiple files, the Compress option is grayed out under the File menu, nor is it available when I right-click. Please help.

Yes it is, but I have the same problem of the option does not appear with "right click" (I'm actually control-clicking), and COMPRESS is grayed out under the file menu. I'd like to fix it.
Hmm. After finding the Archive Utility,* I tried archiving the folder. It came out as .cpgz, ugh. Found there was a preference to make .zip the default. It worked!
And now…the menus are not grayed out. ?!?! OK.'
Hope this helps someone.
*You cannot find this via search, apparently it is a hidden file, you have to click from the root drive through to /System/Library/CoreServices (Thanks for the file path Alberto!)

I am unable to import my favorites from internet explorer dueto the import data from option being grayed out under history, library, import tab, any help please

i am unable to import my favorites from internet explor due to the import data from... option being grayed out under his, library, import. any help please

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode"

HT203163 I cannot gift or purchase CARMEL and CARMEL VALLEY travel app at the iTunes store. The options are "grayed out" on my iMac. What's the problem?

I cannot gift or purchase CARMEL and CARMEL VALLEY travel app at the iTunes store. The options are "grayed out" on my iMac. What's the problem?

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.

Hi Team,
Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.
Using Exchange 2010 Server and Lync 2010 Server at the back. To the best of my knowledge, this option is only available when using Exchange 2013 rather than Ex 2010.
Can somebody confirm this as I am not 100% sure about it.
Appreciate your help. Thanks
Muhammad Nadeem Ahmed Sr System Support Engineer Premier Systems (Pvt) Ltd T. +9221-2429051 Ext-226 F. +9221-2428777 M. +92300-8262627 Web. www.premier.com.pk

Hi,
The photo precedence in Lync 2013 is high-resolution photo from Exchange 2013 -> Photo from web address -> Active Directory photo. The "Edit or Remove Picture" button is available if you integrate Lync Server 2013 with Exchange 2013.
Since you are Lync server 2010 and Exchange 2010, you can choose the following two options:
The thumbnailPhoto attribute on the user's object in Active Directory Domain Services
A URL configured by the user
More details:
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

In trying to edit a track - I want to "Delete and Move" the track to automatically fill the area that I deleted - However, after selecting a section to delete - the "Delete and Move" option is grayed out. How do I fix this?

In trying to edit a track - I want to "Delete and Move" the track to automatically fill the area that I deleted - However, after selecting a section to delete - the "Delete and Move" option is grayed out. How do I fix this?

Thank you for your attempt to help me. I appreciate that.
I think I figured out how to fix it-
I found that if I only delete a small amount at the beginning and at the end of the section that I want to remove - and then highlight that section - Then (and only then) does the "Delete and Move" function work to remove the unwanted section and automatically close the gap between the surrounding sections. I was trying to select a whole section and could only delete it - and then manually move it.
Problem solved.

In dreamweaver site-wide query option file grayed out

in dreamweaver site-wide query option file grayed out
Why won't this button option work, I cannot get the site-wide query to highlight, please help anyone, thanks.

You need to have a defined site in order for DW to correctly work with your files...
http://tv.adobe.com/watch/learn-dreamweaver-cs5/gs01-defining-a-new-site/
Once defined, you will always work from the Dreamweaver Files panel to ensure the program can manage your files correctly.

Issue ouput option is grayed out in billing doc

Dear All,
Issue is regarding the issue output option getting grayed out.
unable to view print preview or issue output option as its grayed out in billing document.
can anybody guide to resolve this issue at the earliese.
valueable i/p's will be greatful n rewarded too as its on high priority.
regards,
vijayasharee

Hi Vijaya
You can very well see the output
When creating an invoice select goto on menu bar then Header --> output
In output you can either use standard output type for billing that is RD00, or the one you have configured.
See if it helps
Regards

I'm trying to Export my completed video; however, the Export option is grayed out in the File Menu.

I'm trying to Export my completed video; however, the Export option is grayed out in the File Menu. What am I not doing?

GregEW2
Thanks for the follow up.
From what you wrote, you have Premiere Elements 10. Is that on Windows 7 64 bit or other. For now I will assume Windows 7 64 bit. If version 10 is on Windows 7 or 8 64 bit it is a 64 bit application running in the 64 bit system which makes it possible for full use of the 64 bit resources. That is good news especially when you are trying to take a large project to completion.
You set up the project preset in the new project dialog to match the properties of your source media. That setting directs the program to establish the right space in the Edit Mode Monitor for editing purposes. That project preset also directs the program as to what disc menu set (s, w, or hd) will be available to you in the disc menu section. The project preset also has more subtle effects on the project settings.
What is you plan for exporting your Timeline, export to file saved to the computer hard drive or burn to disc DVD or Blu-ray? Keep in mind that the setting for the project preset do not prohibit variations in the export choice under most conditions. If you post a description of your source media and how you would like to export it, I will offer some very specific guidelines on that.
If you do go the purchased book route, please try for one which is specific to your version 10. There has been a marked change in interface starting with version 11. Often principles remain the same from version to version, but features do not. And, I always write "It is very frustrating to be armed with principles when you cannot find a feature."
I suggest that you start with the Premiere Elements 10 Help PDF and then decide what next.
http://help.adobe.com/en_US/PremiereElements/10.0/Using/index.html
Also check out
http://tv.adobe.com/show/learn-premiere-elements-10/
A lot of these links that say version 10, roll over to 11.
Steve Grisetti, the moderator of this forum, writes books on Premiere Elements if you are interested in the purchased book route.
Hope the information above is helpful. Above all do not hesitate to ask if you have questions on your Premiere Elements workflow or need clarification on anything written.
Thanks.
ATR
Add On...
I did not see SG's post before I submitted this reply to you.

Skype camera option is grayed out

I'm using Mac OS X Yosemite version 10.10.3. Skype version 7.9 Whenever I call, the camera option is grayed out. I went to preferences > audio / video and the option for camera drop down list is grayed out. Can someone help please?

Hi Kevin,
there may be other options. If the report is ALV based, you can choose the export button from the ALV toolbar. There you have the options "Local file" and if you are on 6.40 SP 15 or higher "XML export". With "Local file" you can save the report i.e. to a excel file in the file system of your PC. It saves the data but not the visualization. Therefore it might be required to do some tune. The "XML export" option is more sophisticated because it presaves the visualization.
Best regards,
Klaus

Help! Sync option is grayed out on Itunes

Similar Messages

Maybe you are looking for