Help!!! - When Creating Customer I get this ERROR "Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively."

Question

When Creating Customer  I get this ERROR "Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively."
I tried troubleshooting when I saw the another post and created with a new customer profile class, but still getting an error, though I created another profile like below and attached this to another existing customer it worked, but when I tried creating a new customer it is still giving me the error. I am Using Oracle Applications R12.1.1
Steps I followed in Creating a New customer Profile
==== Make sure the new Customer Profile class which you will create is in active state. Cross check below steps while defining a customer Profile class.. e.g. Name : DEFAULT (and it's active)
*1) Profile Class Tab :*
a) Balance FWD Billing : Not enabled
b) Invoicing --> Tax Printing ( Summarize By Tax Name), Grouping Rule (DEFAULT)
c) Set Terms as per ur requirement , do allow discount & Override terms
d) Set Dunning as per your requirement,
e) Filled in Collectors info as per your requirement with Credit Check enabled...
f) Receipt --> Auto cash Rule set as 'Standard'..
*2) Late Charge Profile* Set it as per requirement
*3) Profile Class Amounts* e.g Say Currency set as "USD"
a) Credit Limit : 100000
b) Order Credit Limit : 100000
c) Minimum Receipt Amount : 1.00
d) Min statement amount : 1.00
e) don't put any value in Exchange Rate type (e.g, monthly, Plan etc..)
f) Minimum Customer Balance : Amount ------> Value: 5.00
g) Minimum Invoice Balance : Amount ------> Value: 5.00
h) Minimum Charge per invoice : 1, Maximum Charge per Invoice : 100 Under Interest Charge
i) mention Type as Fixed Rate, Value : 10
j) You can avoid setting the Penalty Charge for the time being..
Step-2_ a) Open a customer ..*go to Bill to site details* --> Click on Profile Tab --> Under Profile Class field please include new profile class which is created by you (e.g DEFAULT) . b) Go to Profile Amounts Tab --> Click(Show) on Currency USD --> Verify the set up here as well   I could see this.
When I tried creating an new Customer using the new profile, it's repeating the same error. Please help.

Answer 1

Hi
You get this error when profile class amounts are not set for all the currency.  Go back to your profile and ensure that the profile amounts are set for all the currencies found, whether you are using it or not.
Regards