Help with print scaling to fit complete A4 page

We recently installed a new printer.
When printing from 1 PC from Adobe Reader, it prints perfectly - no margins / white areas around the printing
When printing from a 2nd PC from Adobe Reader, it moves all the print to the bottom of the page and leaves a large margin / white area at the top of the page
I've checked all the settings are the same on both computers but still no joy
Please assist to rectify the problem

Still no joy.  We are running Adobe Reader X1 from this computer which is on Windows 7 and nothing seems to be working.  Not even our printer technician can sort this out.  Any other suggestions please - we can't print out invoices / statements or anything from Adobe correctly.

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