Hotmail suddenly changed appearance and now presents with the top of the page blue with lines. I have a screenshot...

Running Firefox 15.0. Hotmail suddenly changed appearance and my page is not at the bottom of the screen. The top 5/6 of the page is a series of horizontal blue strips. Text in the blue section is the Windows Live titles like "Home, Devices, Mobile, etc". When I try to compose a new message, text from the blue area partially covers the "To" button, so I have to position the cursor at the very bottom of the button to enter an address. I tried Hotmail in IE and it appears just fine, so it must be a compatibility problem between Hotmail & Firefox. Hotmail has not responded to my email questions. I could understand if this happened at the very beginning of a session, just after I power up, but this happened after I had been active in Hotmail and other sites. Other sites are not affected, just Hotmail, and just in Firefox.

Reset the page zoom on pages that cause problems.
*<b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
If you have increased the minimum font size then try the default setting "none" as a (too) high value can cause issues.
*Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
*https://support.mozilla.org/kb/Changing+fonts+and+colors
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Follow us on Twitter @VZWSUPPORT

Hotmail suddenly changed appearance and now presents with the top of the page blue with lines. I have a screenshot...

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