How can I make the text larger in this flashing box from Old Toad?

I'm trying to use flashing text here: http://web.me.com/phelpssculpture/Site/hands_on.html
which I copied from OldToad's site here:http://web.me.com/toad.hall/Demo_1/Miscitems.html
I can't figure out how to make the text larger.
Any suggestions?
Thanks, David

At the end of the code, you can find
document.write('You can add Blinking Text!');
insert a "size" attribute to "font" tag (eg. size="10")
document.write('You can add Blinking Text!');

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tip #1 :
--{code}
--[SCRIPT write_vertically]
Enregistrer le script en tant que Script : write_vertically.scpt
déplacer le fichier ainsi créé dans le dossier
<VolumeDeDémarrage>:Utilisateurs:<votreCompte>:Bibliothèque:Scripts:Applications :Numbers:
Il vous faudra peut-être créer le dossier Numbers et peut-être même le dossier Applications.
Saisir dans une cellule le mot à écrire verticalement puis le sélectionner.
ATTENTION, il ne faut pas sélectionner la cellule mais le mot qui doit apparaitre surligné.
Aller au menu Scripts , choisir Numbers puis choisir “write_vertically”
Le script colle dans la cellule le mot apès avoir inséré un return entre tous les caractères.
Pour mon usage personnel j'associe un raccourci à ce script grace à FastScripts.
--=====
L’aide du Finder explique:
L’Utilitaire AppleScript permet d’activer le Menu des scripts :
Ouvrez l’Utilitaire AppleScript situé dans le dossier Applications/AppleScript.
Cochez la case “Afficher le menu des scripts dans la barre de menus”.
Sous 10.6.x,
aller dans le panneau “Général” du dialogue Préférences de l’Éditeur Applescript
puis cocher la case “Afficher le menu des scripts dans la barre des menus”.
--=====
Save the script as a Script: write_vertically.scpt
Move the newly created file into the folder:
<startup Volume>:Users:<yourAccount>:Library:Scripts:Applications:Numbers:
Maybe you would have to create the folder Numbers and even the folder Applications by yourself.
In a cell, type a word to write vertically then select it.
CAUTION, don’t select the cell but the word which must be highlighted.
Go to the Scripts Menu, choose Numbers, then choose “write_vertically”
The script insert in the cell the word after inserting a return between every characters.
For my own use, I link a shortcut to the script thank to FastScripts.
--=====
The Finder’s Help explains:
To make the Script menu appear:
Open the AppleScript utility located in Applications/AppleScript.
Select the “Show Script Menu in menu bar” checkbox.
Under 10.6.x,
go to the General panel of AppleScript Editor’s Preferences dialog box
and check the “Show Script menu in menu bar” option.
--=====
Yvan KOENIG (VALLAURIS, France)
2011/12/17
2012/01/01 no longer use a local variable, use result
--=====
on run
Clear the clipboard *)
set the clipboard to ""
Copy the selection in the clipboard *)
          my raccourci("Numbers", "c", "c")
Loop waiting that the clipboard is really filled *)
          repeat
                    try
                              if (the clipboard as text) is not "" then exit repeat
                    on error
                    end try
          end repeat
Extract the clipboard's content *)
the clipboard as text
Insert return between every characters *)
          my recolle(every character of result, return)
Fill the clipboard with the edited string *)
set the clipboard to result
Paste in the cell *)
          my raccourci("Numbers", "v", "cas")
end run
--=====
on recolle(l, d)
          local oTIDs, t
          set oTIDs to AppleScript's text item delimiters
          set AppleScript's text item delimiters to d
          set t to l as text
          set AppleScript's text item delimiters to oTIDs
          return t
end recolle
--=====
on activateGUIscripting()
(* to be sure than GUI scripting will be active *)
          tell application "System Events"
                    if not (UI elements enabled) then set (UI elements enabled) to true
          end tell
end activateGUIscripting
--=====
==== Uses GUIscripting ====
This handler may be used to 'type' text, invisible characters if the third parameter is an empty string.
It may be used to 'type' keyboard raccourcis if the third parameter describe the required modifier keys.
I changed its name « shortcut » to « raccourci » to get rid of a name conflict in Smile.
on raccourci(a, t, d)
          local k
          tell application a to activate
          tell application "System Events" to tell application process a
                    set frontmost to true
                    try
                              t * 1
                              if d is "" then
key code t
                              else if d is "c" then
key code t using {command down}
                              else if d is "a" then
key code t using {option down}
                              else if d is "k" then
key code t using {control down}
                              else if d is "s" then
key code t using {shift down}
                              else if d is in {"ac", "ca"} then
key code t using {command down, option down}
                              else if d is in {"as", "sa"} then
key code t using {shift down, option down}
                              else if d is in {"sc", "cs"} then
key code t using {command down, shift down}
                              else if d is in {"kc", "ck"} then
key code t using {command down, control down}
                              else if d is in {"ks", "sk"} then
key code t using {shift down, control down}
                              else if (d contains "c") and (d contains "s") and d contains "k" then
key code t using {command down, shift down, control down}
                              else if (d contains "c") and (d contains "s") and d contains "a" then
key code t using {command down, shift down, option down}
                              end if
                    on error
                              repeat with k in t
                                        if d is "" then
keystroke (k as text)
                                        else if d is "c" then
keystroke (k as text) using {command down}
                                        else if d is "a" then
keystroke k using {option down}
                                        else if d is "k" then
keystroke (k as text) using {control down}
                                        else if d is "s" then
keystroke k using {shift down}
                                        else if d is in {"ac", "ca"} then
keystroke (k as text) using {command down, option down}
                                        else if d is in {"as", "sa"} then
keystroke (k as text) using {shift down, option down}
                                        else if d is in {"sc", "cs"} then
keystroke (k as text) using {command down, shift down}
                                        else if d is in {"kc", "ck"} then
keystroke (k as text) using {command down, control down}
                                        else if d is in {"ks", "sk"} then
keystroke (k as text) using {shift down, control down}
                                        else if (d contains "c") and (d contains "s") and d contains "k" then
keystroke (k as text) using {command down, shift down, control down}
                                        else if (d contains "c") and (d contains "s") and d contains "a" then
keystroke (k as text) using {command down, shift down, option down}
                                        end if
                              end repeat
                    end try
          end tell
end raccourci
--=====
--[/SCRIPT]
--{code}
tip #2 :
--{code}
--[SCRIPT rotate_cell_contents]
Enregistrer le script en tant que Script : rotate_cell_contents.scpt
déplacer le fichier ainsi créé dans le dossier
<VolumeDeDémarrage>:Users:<votreCompte>:Library:Scripts:Applications:Numbers:
Il vous faudra peut-être créer le dossier Numbers et peut-être même le dossier Applications.
Sélectionner une cellule dont le texte doit être tourné de 90 degrés.
Aller au menu Scripts , choisir Numbers puis choisir “rotate_cell_contents”
--=====
L’aide du Finder explique:
L’Utilitaire AppleScript permet d’activer le Menu des scripts :
Ouvrez l’Utilitaire AppleScript situé dans le dossier Applications/AppleScript.
Cochez la case “Afficher le menu des scripts dans la barre de menus”.
Sous 10.6.x,
aller dans le panneau “Général” du dialogue Préférences de l’Éditeur Applescript
puis cocher la case “Afficher le menu des scripts dans la barre des menus”.
--=====
Save the script as a Script: rotate_cell_contents.scpt
Move the newly created file into the folder:
<startup Volume>:Users:<yourAccount>:Library:Scripts:Applications:Numbers:
Maybe you would have to create the folder Numbers and even the folder Applications by yourself.
Select a cell whose contents must be rotated for 90 degrees.
Go to the Scripts Menu, choose Numbers, then choose “rotate_cell_contents”
--=====
The Finder’s Help explains:
To make the Script menu appear:
Open the AppleScript utility located in Applications/AppleScript.
Select the “Show Script Menu in menu bar” checkbox.
Under 10.6.x,
go to the General panel of AppleScript Editor’s Preferences dialog box
and check the “Show Script menu in menu bar” option.
--=====
Yvan KOENIG (VALLAURIS, France)
2011/06/23
2011/06/26 -- No longer use an auxiliary text box. Now keep the text attributes.
2012/01/31 -- edited for Lion
--=====
on run
          local dName, sName, tName, rowNum1, colNum1, rowNum2, colNum2
          local le_texte, la_largeur, la_hauteur, myNewDoc
          my activateGUIscripting()
Extract properties of the source/target cell *)
          set {dName, sName, tName, rowNum1, colNum1, rowNum2, colNum2} to my get_SelParams()
          tell application "Numbers" to tell document dName to tell sheet sName to tell table tName
                    set selection range to range (name of column colNum1 & name of row rowNum1)
          end tell
Cut*)
          my raccourci("Numbers", "x", "c")
Trigger Preview *)
          tell application "System Events"
                    if "Preview" is not in (name of every application process) then launch application "Preview"
          end tell
delay 0.2 -- required
New document from the clipboard *)
          my raccourci("Preview", "n", "c")
Rotate to left *)
          my raccourci("Preview", "l", "c")
Copy *)
          my raccourci("Preview", "c", "c")
Quit *)
          my raccourci("Preview", "q", "c")
          (system attribute "sys2") < 7
          if result then
Click the [Don't Save] button in the warning sheet *)
                    tell application "Preview" to activate
                    tell application "System Events" to tell application process "Preview" to tell window 1
                              name of buttons
                              repeat 50 times
                                        delay 0.1
                                        if exists sheet 1 then exit repeat
                              end repeat
                              tell sheet 1 to click button 2
                    end tell
          end if
Back to Numbers *)
          tell application "Numbers" to tell document dName to tell sheet sName to tell table tName
-- just reset the focus on the table
          end tell
Paste in the cell *)
          my raccourci("Numbers", "v", "c")
end run
--=====
set { dName, sName, tName, rowNum1, colNum1, rowNum2, colNum2} to my get_SelParams()
tell application "Numbers" to tell document dName to tell sheet sName to tell table tName
on get_SelParams()
          local d_name, s_name, t_name, row_num1, col_num1, row_num2, col_num2
          tell application "Numbers" to tell document 1
                    set d_name to its name
                    set s_name to ""
                    repeat with i from 1 to the count of sheets
                              tell sheet i to set maybe to the count of (tables whose selection range is not missing value)
                              if maybe is not 0 then
                                        set s_name to name of sheet i
                                        exit repeat
                              end if -- maybe is not 0
                    end repeat
                    if s_name is "" then
                              if my parleAnglais() then
                                        error "No sheet has a selected table embedding at least one selected cell !"
                              else
                                        error "Aucune feuille ne contient une table ayant au moins une cellule sélectionnée !"
                              end if

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I am trying to tune the below query, I have checked up all the possibilities to skip the full table scan on vhd_calldesh_archive, But am unable to find the predicate in the where clause, which is letting the optimiser to choose the full table scan on vhd_calldesk_archive table, which is very large one. how can i make the optimiser to skip this full table scan.
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| 0 | SELECT STATEMENT | | 2104 | 3667K| 37696 |
| 1 | UNION-ALL | | | | |
| 2 | NESTED LOOPS OUTER | | 2103 | 3665K| 37683 |
| 3 | VIEW | | 2103 | 3616K| 35580 |
| 4 | NESTED LOOPS OUTER | | 2103 | 823K| 35580 |
| 5 | NESTED LOOPS OUTER | | 2103 | 774K| 33477 |
| 6 | NESTED LOOPS OUTER | | 2103 | 685K| 31374 |
| 7 | NESTED LOOPS | | 2103 | 636K| 29271 |
| 8 | NESTED LOOPS | | 2103 | 603K| 27168 |
| 9 | NESTED LOOPS OUTER | | 2103 | 558K| 25065 |
| 10 | NESTED LOOPS OUTER | | 2103 | 515K| 22962 |
| 11 | NESTED LOOPS | | 2103 | 472K| 20859 |
| 12 | NESTED LOOPS | | 2103 | 429K| 18756 |
| 13 | NESTED LOOPS OUTER | | 4826 | 890K| 13930 |
| 14 | NESTED LOOPS OUTER | | 4826 | 848K| 9104 |
| 15 | NESTED LOOPS | | 4826 | 754K| 4278 |
|* 16 | TABLE ACCESS FULL | COM_RPTORGANIZATION | 75 | 1050 | 3 |
| 17 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK | 64 | 9344 | 57 |
|* 18 | INDEX RANGE SCAN | VHD_CALLDSK_ORGID | 2476 | | 7 |
| 19 | VIEW PUSHED PREDICATE | | 1 | 20 | 1 |
|* 20 | FILTER | | | | |
| 21 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 20 | 2 |
|* 22 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
|* 23 | FILTER | | | | |
| 24 | SORT GROUP BY NOSORT | | 1 | 12 | 2 |
| 25 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 12 | 2 |
|* 26 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
| 27 | TABLE ACCESS BY INDEX ROWID | VHD_CALLMODE | 1 | 9 | 1 |
|* 28 | INDEX UNIQUE SCAN | VHD_CALLMOD_MODID_PK | 1 | | |
| 29 | TABLE ACCESS BY INDEX ROWID | VHD_APPLICATIONS | 1 | 20 | 1 |
|* 30 | INDEX UNIQUE SCAN | VHD_APPL_APPLID_PK | 1 | | |
| 31 | TABLE ACCESS BY INDEX ROWID | VHD_CALLTYPES | 1 | 21 | 1 |
|* 32 | INDEX UNIQUE SCAN | VHD_CALLTYP_ID_PK | 1 | | |
| 33 | TABLE ACCESS BY INDEX ROWID | VHD_TEAMS | 1 | 21 | 1 |
|* 34 | INDEX UNIQUE SCAN | VHD_TEAMID_PK | 1 | | |
| 35 | TABLE ACCESS BY INDEX ROWID | VHD_ENVIRONMENT | 1 | 21 | 1 |
|* 36 | INDEX UNIQUE SCAN | VHD_ENV_APLENVID_PK | 1 | | |
| 37 | TABLE ACCESS BY INDEX ROWID | VHD_MODULES | 1 | 22 | 1 |
|* 38 | INDEX UNIQUE SCAN | VHD_MOD_APLMOD_ID_PK | 1 | | |
| 39 | TABLE ACCESS BY INDEX ROWID | COM_ORGANIZATION | 1 | 16 | 1 |
|* 40 | INDEX UNIQUE SCAN | COM_ORG_PK | 1 | | |
| 41 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 |
|* 42 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 43 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 43 |
|* 44 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 45 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
|* 46 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 47 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
|* 48 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 49 | NESTED LOOPS OUTER | | 1 | 1785 | 13 |
| 50 | VIEW | | 1 | 1761 | 12 |
| 51 | NESTED LOOPS OUTER | | 1 | 1656 | 12 |
| 52 | NESTED LOOPS OUTER | | 1 | 1632 | 11 |
| 53 | NESTED LOOPS OUTER | | 1 | 1608 | 10 |
| 54 | NESTED LOOPS | | 1 | 1565 | 9 |
| 55 | NESTED LOOPS | | 1 | 1549 | 9 |
| 56 | NESTED LOOPS | | 1 | 1535 | 9 |
| 57 | NESTED LOOPS OUTER | | 1 | 1513 | 8 |
| 58 | NESTED LOOPS OUTER | | 1 | 1492 | 7 |
| 59 | NESTED LOOPS | | 1 | 1471 | 6 |
| 60 | NESTED LOOPS | | 1 | 1450 | 5 |
| 61 | NESTED LOOPS OUTER | | 1 | 1430 | 4 |
| 62 | NESTED LOOPS OUTER | | 1 | 1421 | 3 |
| 63 | TABLE ACCESS FULL | VHD_CALLDESK_ARCHIVE | 1 | 1401 | 2 |
| 64 | VIEW PUSHED PREDICATE | | 1 | 20 | 1 |
|* 65 | FILTER | | | | |
| 66 | TABLE ACCESS BY INDEX ROWID | VHD_CALLDESK_HISTORY | 1 | 20 | 2 |
|* 67 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
|* 68 | FILTER | | | | |
| 69 | SORT GROUP BY NOSORT | | 1 | 12 | 2 |
| 70 | TABLE ACCESS BY INDEX ROWID| VHD_CALLDESK_HISTORY | 1 | 12 | 2 |
|* 71 | INDEX RANGE SCAN | VHD_CALLDSK_HIST_CALLID_IDX | 1 | | 1 |
| 72 | TABLE ACCESS BY INDEX ROWID | VHD_CALLMODE | 1 | 9 | 1 |
|* 73 | INDEX UNIQUE SCAN | VHD_CALLMOD_MODID_PK | 1 | | |
| 74 | TABLE ACCESS BY INDEX ROWID | VHD_APPLICATIONS | 1 | 20 | 1 |
|* 75 | INDEX UNIQUE SCAN | VHD_APPL_APPLID_PK | 1 | | |
| 76 | TABLE ACCESS BY INDEX ROWID | VHD_CALLTYPES | 1 | 21 | 1 |
|* 77 | INDEX UNIQUE SCAN | VHD_CALLTYP_ID_PK | 1 | | |
| 78 | TABLE ACCESS BY INDEX ROWID | VHD_TEAMS | 1 | 21 | 1 |
|* 79 | INDEX UNIQUE SCAN | VHD_TEAMID_PK | 1 | | |
| 80 | TABLE ACCESS BY INDEX ROWID | VHD_ENVIRONMENT | 1 | 21 | 1 |
|* 81 | INDEX UNIQUE SCAN | VHD_ENV_APLENVID_PK | 1 | | |
| 82 | TABLE ACCESS BY INDEX ROWID | VHD_MODULES | 1 | 22 | 1 |
|* 83 | INDEX UNIQUE SCAN | VHD_MOD_APLMOD_ID_PK | 1 | | |
| 84 | TABLE ACCESS BY INDEX ROWID | COM_RPTORGANIZATION | 1 | 14 | |
|* 85 | INDEX UNIQUE SCAN | COM_RPTORG_PK | 1 | | |
| 86 | TABLE ACCESS BY INDEX ROWID | COM_ORGANIZATION | 1 | 16 | |
|* 87 | INDEX UNIQUE SCAN | COM_ORG_PK | 1 | | |
| 88 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 43 |
|* 89 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 90 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 |
|* 91 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 92 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
|* 93 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
| 94 | TABLE ACCESS BY INDEX ROWID | LCC_USERINFO_DETAILS | 1 | 24 | 1
|* 95 | INDEX UNIQUE SCAN | LCCUSERINFOIND | 1 | | |
Predicate Information (identified by operation id):
16 - filter("J"."TREE"='HLPDK')
18 - access("J"."ORGID"="A"."ORGID")
20 - filter( EXISTS (SELECT /*+ */ 0 FROM "LCC"."VHD_CALLDESK_HISTORY" "Q" WHERE "Q"."CALL_ID"=:B1
"Q"."CALL_ID" HAVING MIN("Q"."UPDDATE")=:B2))
22 - access("SYS_ALIAS_2"."CALL_ID"="A"."CALL_ID")
23 - filter(MIN("Q"."UPDDATE")=:B1)
26 - access("Q"."CALL_ID"=:B1)
28 - access("H"."MODE_ID"(+)="A"."MODE_ID")
30 - access("D"."APPL_ID"="A"."APPL_ID")
32 - access("F"."CALL_TYPE_ID"="A"."CALL_TYPE_ID")
34 - access("L"."TEAM_ID"(+)="A"."LAST_ACTION_TEAM")
36 - access("I"."APPL_ID"(+)="A"."APPL_ID" AND "I"."ENV_ID"(+)="A"."ENV_ID")
38 - access("E"."APPL_ID"="A"."APPL_ID" AND "E"."MODULE_ID"="A"."MODULE_ID")
40 - access("C"."CODE"="A"."ORGID")
42 - access("K"."USER_NAME"(+)="A"."LAST_ACTION_USER")
44 - access("B"."USER_NAME"(+)="A"."CALLER_ID")
46 - access("G"."USER_NAME"(+)="A"."UPDUSERID")
48 - access("LU"."USER_NAME"(+)=NVL("SYS_ALIAS_4"."UPDUSERID_162","SYS_ALIAS_4"."UPDUSERID_25"))
65 - filter( EXISTS (SELECT /*+ */ 0 FROM "LCC"."VHD_CALLDESK_HISTORY" "Q" WHERE "Q"."CALL_ID"=:B1
"Q"."CALL_ID" HAVING MIN("Q"."UPDDATE")=:B2))
67 - access("SYS_ALIAS_2"."CALL_ID"="SYS_ALIAS_1"."CALL_ID")
68 - filter(MIN("Q"."UPDDATE")=:B1)
71 - access("Q"."CALL_ID"=:B1)
73 - access("H"."MODE_ID"(+)="SYS_ALIAS_1"."MODE_ID")
75 - access("D"."APPL_ID"="SYS_ALIAS_1"."APPL_ID")
77 - access("F"."CALL_TYPE_ID"="SYS_ALIAS_1"."CALL_TYPE_ID")
79 - access("L"."TEAM_ID"(+)=TO_NUMBER("SYS_ALIAS_1"."LAST_ACTION_USER"))
81 - access("I"."APPL_ID"(+)="SYS_ALIAS_1"."APPL_ID" AND "I"."ENV_ID"(+)="SYS_ALIAS_1"."ENV_ID")
83 - access("E"."APPL_ID"="SYS_ALIAS_1"."APPL_ID" AND "E"."MODULE_ID"="SYS_ALIAS_1"."MODULE_ID")
85 - access("SYS_ALIAS_1"."ORGID"="J"."ORGID" AND "J"."TREE"='HLPDK')
87 - access("C"."CODE"="SYS_ALIAS_1"."ORGID")
89 - access("B"."USER_NAME"(+)="SYS_ALIAS_1"."CALLER_ID")
91 - access("SYS_ALIAS_1"."UPDUSERID"="G"."USER_NAME"(+))
93 - access("K"."USER_NAME"(+)="SYS_ALIAS_1"."LAST_ACTION_USER")
95 - access("LU"."USER_NAME"(+)=NVL("SYS_ALIAS_3"."UPDUSERID_162","SYS_ALIAS_3"."UPDUSERID_25"))
Note: cpu costing is off

I've tried to look thru your sql and changed it a bit. Of course not testet :-)
Your problem isn't the archive table! I tried to remove the 2 selects from the select-clause. Furthermore you have a lot of nested loops in your explain, which is a performance-killer. Try getting rid of them, perhaps use /*+ USE_HASH(?,?) */.
SELECT a.call_id, a.entry_date,
       NVL (INITCAP (b.full_name), caller_name) AS caller_name, c.description AS org_desc, a.env_id, i.env_desc, a.appl_id,
       d.appl_desc, a.module_id, e.module_desc, a.call_type_id, f.call_type_desc, a.priority, a.upduserid,
       INITCAP (g.full_name) AS lastupdated_username, a.call_desc, h.mode_desc, a.received_time, a.assignment_team, a.status,
       ROUND (lcc.pkg_com.fn_datediff ('MI', a.entry_date, a.status_date)) AS elapsed_time,
       ROUND (lcc.pkg_com.fn_datediff ('MI', a.entry_date, a.status_date)) AS resolved_min,
       CASE
          WHEN a.orgid IN (1, 100, 200)
             THEN a.orgid
          ELSE j.regionorgid
       END AS region,
       COALESCE (stat.upddate, a.upddate) AS stat_upddate,
       t.team_desc, a.eta_date,
       COALESCE (a.caller_contact, b.telephone) AS caller_contact,
       COALESCE (a.caller_email, b.email) AS email, a.affected_users,
       a.outage_time, a.qa_done, a.last_action_team, a.last_action_user,
       INITCAP (k.full_name) AS last_action_username, a.last_action_date,
       l.team_desc AS last_action_teamdesc, a.refid,
       INITCAP (lu.full_name) AS logged_name, a.pmreview,
       a.status AS main_status
FROM lcc.vhd_calldesk_archive a, lcc.lcc_userinfo_details b, lcc.com_organization c,
       lcc.vhd_applications d, lcc.vhd_modules e, lcc.vhd_calltypes f, lcc.com_rptorganization j,
       lcc.lcc_userinfo_details g, lcc.vhd_callmode h, lcc.vhd_environment i, lcc.lcc_userinfo_details k,
       lcc.vhd_teams l,
      (SELECT call_id, upduserid
       FROM lcc.vhd_calldesk_history p
       WHERE upddate IN (SELECT   MIN (upddate)
                         FROM lcc.vhd_calldesk_history q
                         WHERE q.call_id = p.call_id
                         GROUP BY call_id)) ku,
       lcc.lcc_userinfo_details lu,
      (SELECT call_id, MAX (upddate)
       FROM lcc.vhd_callstatus
       GROUP BY call_id) stat,
       lcc.vhd_teams t
WHERE a.caller_id        = b.user_name(+)
    AND a.orgid            = c.code
    AND a.appl_id          = d.appl_id
    AND a.appl_id          = e.appl_id
    AND a.module_id        = e.module_id
    AND a.call_type_id     = f.call_type_id
    AND a.orgid            = j.orgid
    AND j.tree             = 'HLPDK'
    AND a.upduserid        = g.user_name(+)
    AND a.mode_id          = h.mode_id(+)
    AND a.appl_id          = i.appl_id(+)
    AND a.env_id           = i.env_id(+)
    AND a.last_action_user = k.user_name(+)
    AND a.last_action_user = l.team_id(+)
    AND a.call_id          = ku.call_id(+)
    AND NVL (ku.upduserid, a.upduserid) = lu.user_name(+)
    AND a.call_id          = stat.call_id
    AND a.assignment_team = t.team_id;

When I print a webpage from FF how can I make the text and images bigger?

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I upgraded but the problem remains. At least with Firefox I do have the option to print a selection even if it mangles the top and bottom lines. With Safari or Chrome I have no option to print a selection. At the moment the only way to get a complete copy of the selection is to copy to openoffice etc and print from there.

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I just purchased my first MacBook Pro, and I absolutely love it, save for one potential deal breaker: The text displays blurry. Instead of stark, black on white text, there is a slight halo of grey (or whatever color the font is in) around every character. It makes the text look nice, but much harder to read. The characters are deliberately out of focus. Apparently this is normal, according to this article: http://seattletimes.nwsource.com/html/businesstechnology/2015823073_ptmrsh06.htm l
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Humor me.
Let's revisit the things you did, because they -should- have fixed the problems.
!) to set screen resolution, you MUST use:
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Use of the MenuBar item simply shows the last three chosen, not all available.
And what is the screen resolution you are using now? 13" 15" or 17" display? Do you have the default glossy screen or the enhanced matte display?
2) font smoothing.
System Preferences > Appearance.
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How do you have these set?

Bridge CS5...thumbnails. How can I make the thumbnails larger?

I can easily make my preview larger but cant seem to find anything to tell me how to make the thumbnails larger so they are easier
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In the lower right corner there is a slider that will change the size of the thumbnails.

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I want to enlarge to text/font size on my desktop (and in my e-mail and applications, etc - the default) without losing crispness/clarity/focus. I'm sure it is a simple setting, but I can't find it and my font is tiny! I have found other ways to zoom in, etc, but it looks bad and out-of-focus.

For the Finder.
Click on the Desktop, go to the top menu bar View Menu, select Show View Options, make the Text Size option the size you require, close the menu box.
For Mail.
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Other Applications.
Follow the Preferences link and select accordingly

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I'm using InDesign CS5, and it doesn't comply with Windows 7 Ease of Access settings regarding the text insertion caret/cursor thickness. Is there a fix for this?
P.S. QuarkXPress has the same problem, so whichever software resolves it first wins!

Interesting approach. I see how that could be useful for making things like text box guides easier to see depending on the chosen colors. Unfortunately, it has no affect on the text insertion caret/cursor. It remains the same size and thickness, and it is very difficult to find regardless of how much I zoom in.

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My parents just got a new iMac and the font size on the navigation bar and the tabs is much too small for them.Is there a way to enlarge the font without messing with the resolution?
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You can't... you can only do this by changing the screen resolution... or use the Accessibility in the System Prefers.
You can set a zoom widow for them...
To make the Cursor bigger
To make the zoom window:

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I have a problem that my document is almost finished, but still I cannot solve one basic problem. My “Text box” fields are still selectable (I get the blue select/resize buttons around the text) when I click on them when reviewing my document in the reader. In this “Text box” fields there is text that is not meant to be changed by the end user. It should just be shown (blend with the background) and not selectable. This resize buttons around the text box don’t work and don’t allow the end user to change the size but their presence alone drives me crazy.
Should I use the “Stamp” tool in this case or is there a setting (with the text box tool) that I’m missing?

It seems that I found the solution. Is the only way to avoid the before mentioned edit box that I use the TouchUp Text tool to add text?

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When I am on Firefox and access my hotmail account, the print is so small I cannot read it. I would love to use Firefox as my default internet but I have to revert back to internet explorer as I can't read the emails with such small print.
HELP
Thanks
Julie Gall

Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
You can use one of these extensions to set a default font size and page zoom on web pages:
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

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