How did you fixed your headphone jack breaking since verizon sucks at customer service

Question

My headphone jack literally just stopped working. All the stuff I have read online is showing that most LG G2 users have this exact problem. I would like to know how to get mine fixed since verizon is sending me on a rat race to find out what to do.

Answer 1

There has been no damage to the phone. I have tried four different head phones. When it started all i had to do was twist the head phone and the phone would lose connection. When that happens on the LG it completely stops playing music, turns the display screen on, and sometimes changed settings while in my pocket. I used compressed air to try to clean it and a paper clip. Shortly after it completely stopped working unless i held it in place which of course is horribly annoying. I use my phone with its million features and apps to basically make phone calls, text, flash light, and you guessed it, listen to music. Without music i have , literally, little use for this phone. Trying to contact customer service has been extraordinarily frustrating. I called the store i bought the phone and told the girl working that from what i read online, this phone suffers from this problem a lot. To me that means the manufacturer is selling faulty product that will knowingly break. And of all things, the head phone Jack? They've been around for how many years now? The girl working agreed with me that they break often and told me to remove the battery and put it back in. On a phone that doesn't allow you to remove the battery. Then she gives me a number i call that then tells me to get some other phone to call a different number which is not what i need. I need information on how to fixed or have it replaced. I had purchased insurance but when my card maxed the insurance plan was cancelled. I've had it for over a year so the warranty is gone. Now I have a phone that doesn't do the one thing i like it to do While employees admit to me they break often over the very problem i presented. Very frustrating to buy a phone, which by the way is really a great phone, that can no longer do what my 20 year old CD player can still do, connect to the headphone jack.