How do I disable xfinity wifi?

I am not sure if apple can help me solve this, but I would appreciate anyone's input
Over the past couple of months, I have found that my macbook air mini and ipad automatically join xfinity wifi where ever it is available. I do not have an xfinity account, and cannot access this, so it just blocks me from proper internet usage. I keep on setting my default back to my home wifi (which works just fine, and has been for the past 2 years), but every time I turn on the computer, it just goes back to non-working xfinity. Frankly, I am getting quite tired of having to go through this process every time I turn on my computer. Does anyone know of any way to fix this?

Hi Firewell,
Thank you for using Apple Support Communities.
If you have a wireless network that you no longer want to see or connect to then remove that network from the list of remembered networks.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap  and Forget this Network.
OS X Mavericks: Choose preferred Wi-Fi networks
1. Choose Apple menu > System Preferences, then click Network.
2. Choose Wi-Fi in the network connection services list, then click Advanced.
3. … Select a network and click Delete to remove it from the list.
Best regards,
Nubz

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    user Morris has entered room
    analyst Sheryl has entered room
    Sheryl: Hello Morris_, Thank you for contacting Comcast Live Chat Support. My name is Sheryl. Please give me one moment to review your information.
    Sheryl: I hope you are doing well. I would be more than happy to assist you with your concern today.
    Sheryl: Good evening, Morris.
    Morris_: Hi, good evening.
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    Morris_: http://mydeviceinfo.comcast.net/
    Morris_: http://mydeviceinfo.comcast.net/device.php?devid=395
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    Morris_: http://forums.businesshelp.comcast.com/t5/Connectivity/NetGear-CG3000DCR-issues-with-new-v1-34-02-firmware-update/td-p/12416
    Morris_: A tech installed the modem, but that's irelevent. I don't use the modem. I am trying to use a gateway device.
    Morris_: http://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/Netgear-CG3000D-lost-wireless-support/td-p/10543
    Sheryl: yes, I understand. Than kyou for the confirmation.
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    Sheryl: I am seeing that the Netgear CG3000DV2 is offline.
    Sheryl: Is there a reset button on it?
    Morris_: Yes, which I've used 4 times already today, based on customer service recommendations.
    Sheryl: Thank you. I would have to send a tech for you.
    Morris_: I have also power cycled the unit multiple times.
    Sheryl: I understand that the service is workign before the tech left right?
    Morris_: At waht cost?
    Sheryl: Let me check if we can waive the tech fee for you since this is a new install.
    user Morris_ has left room
    user Morris has entered room
    Sheryl: I am still here.
    Morris_: Dunno if it was or not, I didn't have router to test it out. That's why I'm using my gateway, which worked fine prior to online activation.
    Morris_: Thank you
    Sheryl: By gateway, are you referring to what device?
    user Morris_ has left room
    user Morris has entered room
    Sheryl: Is (50 425-9520 a good callback number?
    Morris_: The NETGEAR I mentioned at hte beginning
    Morris_: Yes
    Morris_: That is my #
    Sheryl: Thank you.
    Morris_: This is the unit I have: http://www.amazon.com/gp/product/B00IF0JAYE/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B00IF0JAYE&linkCode=as2&tag=myde0bd-20
    Sheryl: Are you directly connected to the netgear modem?
    Sheryl: That means wired is working, but wifi is not, is that correct?
    user Morris_ has left room
    user Morris has entered room
    Morris_: Please read this, and the other links I included. I am not the only one having issues with Comcast and this particular gateway.
    Morris_: http://www.tomshardware.com/answers/id-1802039/netgear-gateway-longer-broadcasts-wireless-signal-activation-thinks-comcast-business-gateway.html
    user Morris_ has left room
    user Morris has entered room
    Morris_: R u there?
    Sheryl: I am.
    Sheryl: Let me just confirm, Morris.
    Sheryl: Wired connection is okay but wifi is not, is that correct?
    Morris_: Yes, I am directly connected. I have internet when i am wired, no wireless access at all. My computer no longer, since online activation, will recognize my network.
    Sheryl: We do have a dedicated tier 2 support for wifi.
    Sheryl: I would have to refer you to call them if the issue is isolated to wifi.
    Sheryl: If it is affecting wired connection, I would need to send a tech.
    Sheryl: Thank you.
    Sheryl: Let me get their number for you so they can remotely access your Wireless Gateway.
    Morris_: I have spoken with them at least twice today in my 4 or 5 hours of phone time today with customer support. Their solution is for me to buy a new gateway.
    Sheryl: Please give me 2 minutes.
    Sheryl: My apologies, but I an from wired connection. Our Tier 2 support would be the one to confirm that.
    Sheryl: Let me get their direct number for you.
    Morris_: My gateway was working fine prior to online activation through the Comcast website.
    Sheryl: I understand. I am sure that our Tier 2 will be able to resolve it.
    Morris_: I have l already spoken with them at least twice today. They tell me to buy a new gateway, and ignore the fact that it worked prior to online activation via the COmcast website.
    Sheryl: As a resolution, I am referrign you to call Sigature Support Wireless Networking 801-657-3754 or 855-308-9454 .
    Sheryl: I have noted that on the account.
    Morris_: Please send a tech and waive the fee.
    Sheryl: They will be able to see that it is working fine. there could just be some settings on the router that needs to be rechecked.
    Morris_: I have lost an entire day to this and am at the point where I am barely hanging onto my sanity. They don't recognize it. Is it possible for me to chat online with them so I can send them the links I sent you?
    Sheryl: They are only available by phone, but they have remote access to your comuter
    Sheryl: they will be able to see that.
    Sheryl: Please do call them.
    The analyst has left and your issue has been closed.
    Waiting for response from Sheryl
    Sheryl: They will be sendign a tech if needed.
    user Morris_ has left room 

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