How do I get SQL Agent to perform an FTP connection through a SSIS package?

I have created a number of SSIS packages that I am running through SQL Agent in various jobs. I have set up a Credential / Proxy for the job steps and for the most part everything runs no problem. The issue I have is with the step where I make
a connection to a FTP server and download files. In BIDS the step works fine but in SQL Agent the step times out. I presume that it has to do with the account that it is being run under but that is what I thought the Credential / Proxy was supposed
to handle (as it does for all the other steps). I am running on SQL Server 2008 R2. I have created a test job that has only one step which is to connect to the FTP server and download some text files. I have tried utilizing package configuration
files and have tried various ProtectionLevels to no avail.
Anyone have any thoughts or direction for me to take? Will continue to research and will post if I resolve this.
Thanks, Andrew

On the dev environment the ProtectionLevel is set to EncryptSensitiveWithUserKey and that is what I tried first on the prod server. Subsequently I also tried utilizing a package config file (with ProtectionLevel then of DontSaveSensitive) and have
also tried working with the ServerStorage.
For deployment I copied the relevant dtsx files to a solution on the prod server. I verified that the packages all had tested connections in the Connection Manager. I have run all the packages in the BIDS on the prod server and they all worked.
I have created a test package from scratch on the prod server to test the ftp connection. This test package runs from BIDS fine. I have set the SQL Agent file to access through the file system (no luck) and have saved the package to the SSIS Packages
and had the job step access from there (no luck either).

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