How do i get to manage my subscriptions?

how do I get to manage my subscriptions?

There are instructions on this page for managing auto-renewing subscriptions, you should be able to do it either via your computer's iTunes (Store > View Account menu option) or on an iOS device (tapon the id in Settings > iTunes & App Store and log into it) : http://support.apple.com/kb/HT4098

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    Hi,
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    Is there anyway I can talk to a "Live" person from Adobe?  I accidentally double charge myself in purchasing a PDF to Word Perfect software.  If there is an 'English' speaking person from Adobe who can help me, please email me at [private information removed by moderator] with your contact information.

    Hi clyde2816,
    That sounds like something I can help you with. Would you like me to cancel your duplicate subscription?
    If you'd rather chat or call about this issue, here's the contact information: Contact Customer Care
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    Best,
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    Hello members (OS X developers)
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    Slow, intermittent.  Sometimes bootable sometime not. Odd behavior.
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  • How do I get a manager  to talk to me?

    I have been with VerizonWireless now for about 14 years. And have had great service for the most part. Right now, I am so upset at VZW that I am about ready to start switching my four phone lines and iPad to another carrier. I called the Call Center about when I would be eligible to upgrade my Samsung GS3 to the GS5 and was told not until July 5th, 2014. I wanted to go to the Edge program. I mentioned that my step son had his phone for about a year and was already showing eligibility. The rep was very nice and she left the line and then came back and told me that she had figured a way to do it. Great!
    I got my phone yesterday, and in it was a notice that I had to return my GS3 within 14 days or be charged $200. I never agreed to that. I had issues with my GS3 at one time and while it was being repaired, had used an older DroidX as the backup. So, it was my intention to use the GS3 as my potential backup.
    I called yesterday and eventually was sent to a supervisor, Benjamin at (removed). He told me that I could return the GS5 to a Verizon store and that he could override the system to send me another GS5 under this Early Edge program and not have to return my old phone. I wasn't sure about that, and he said to just call him back. I called twice yesterday and three times today, and all I get is his voice mail. So I called the Call Center again today to try to get this resolved, and was sent to another supervisor, Sandy, I believe. During the call, I told her that I was in the car and we might get disconnected and would she call me back if that happened. That was 6 hours ago, and she has yet to call back. Later I called again and was being transferred to another supervisor. After about 7 minutes of dead silence, I was disconnected.
    Had I been told at the very beginning that getting my phone now under the Edge program would mean loosing my GS3, I would NEVER  agreed. NEVER. Now, I have a GS5 that I refuse to activate, no one will talk to me, and I don't know what to do with the whole mess. After all of these years, I would think I deserved at least a little bit of courtesy, but apparently VZW has gotten to large to care about the customer.
    Is there anyone that knows a phone number of someone that can make a decision at Verizon Wireless. This was NOT my fault. I was NOT properly informed about the requirements of this "early edge" program.
    Thank you
    Private information removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • How do I get my pro-rata subscription back after cancelling it?

    I subscribed to CC Photography plan towards the end of last year and because I wasn't using the products much at all decided to cancel the membership.
    That in itself was easily done online and I was promised an email from Support in 2-3 business days about refunding my subscription balance:-
    Chat start time
    Feb 7, 2015 6:51:22 AM PST
    Chat end time
    Feb 7, 2015 6:56:28 AM PST
    Dave Gray: Can you assist?
    Sai: Sure
    Dave Gray: Do you have my account details at hand?
    Sai: Yes, I see that you have Creative Cloud Photography plan (one-year, prepaid)
    Dave Gray: Correct
    Dave Gray: I wish to cancel
    Sai: Okay, allow me a moment to do that
    Dave Gray: Sure
    Sai: I have canceled your subscription and escalated to relevant team to initiate the partial refund for you. They will contact you with in 2-3 business day via email.
    Sai: Is there anything else I can help you with?
    Dave Gray: Not at the moment. Thank you for your assistance. Much appreciated.
    Sai: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
    After that interaction nothing transpired, so I contacted support again last week:-
    Chat start time
    Feb 16, 2015 10:56:51 AM PST
    Chat end time
    Feb 16, 2015 11:30:43 AM PST
    Dinesh: If I understood you correctly, you want to know about the refund.
    Dave Gray: Correct - nobody has contacted me as promised...
    Dinesh: Dave, I could see that the case is still been handled by the senior team.
    Dinesh: One moment while I search for the information
    Dave Gray: Sure
    Dinesh: Thank you.
    Dave Gray: Did you find anything?
    Dinesh: Please allow me one more minute. 
    Dave Gray: ok
    Dinesh: Thank you.
    Dinesh: Dave I could see that it is Creative Cloud plan.
    Dave Gray: Correct
    Dinesh: Let me connect you to the concerned team. They will be able to help you out in a much better way. 
    Dave Gray: Please do that now. Thank you.
    info: Please wait while I transfer the chat to the appropriate group.
    info: You are now chatting with Saffina.
    Saffina: Hello! Welcome to Adobe Customer Service.
    Saffina: Hi Dave
    Dave Gray: Hello Saffina
    Dave Gray: Should I repeat what my query is?
    Saffina: I understand your support request, Let me have a quick look and help you in this regards.
    Dave Gray: Thank you
    Saffina: I see that the Creative Cloud Photography plan (one-year, prepaid) ahs been expired due to payment error.
    Dave Gray: I asked for it to be cancelled - it was prepaid.
    Dave Gray: Thus I asked for a partial refund
    Dave Gray: There was no error on my side
    Dave Gray: Please refer to the following chat I had with Adobe support:-
    Dave Gray: Sai: Yes, I see that you have Creative Cloud Photography plan (one-year, prepaid) Dave Gray: Correct Dave Gray: I wish to cancel Sai: Okay, allow me a moment to do that Dave Gray: Sure Sai: I have canceled your subscription and escalated to relevant team to initiate the partial refund for you. They will contact you with in 2-3 business day via email.
    Saffina: I have escalated the case to higher level team for the partial refund.
    Saffina: You will receive an email in 2-3 business days.
    I have still not had any email from Adobe about my partial refund and I can't contact anyone except here on the forum.
    Is someone from Adobe willing to take this matter further?
    A response would be very much appreciated.

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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