How long does it take to receive Verizon refund check? Waiting 7 months already?!

I don't know what is going on with Verizon as they are taking forever to send my refund check. Verizon owes me $87.86 and I still haven't received it after 7 months. I spoken to a couple customer reps and they pretty much keep on telling me "Keep on waiting. It will come soon.". Is this normal for Verizon to not give owed refund checks or make customers wait so long?
Can any customer representative help me out in this situation?

Hi WHen23,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

  • How long does it take to get a refund from Apple?

    I returned my MacBook on the 6th or 7th day of having it, and paid the re-stocking fee, 2 weeks ago. Yet I still have no refund. How long does it take to get my refund?
    MacBook   Mac OS X (10.4.6)  

    Well it shouldn't take 2 weeks.
    Call Apple to find out what the status is on your refund or you can go to the Apple store and find out what's going on in person.
    Just curious, but why did you return your MacBook?
    You should give in another try!
    Sam

  • How long does it take to get my X61 checked from water spill?

    Hi,
    I had spilled some water into my X61 yesterday.
    Though I instantly shut it down and try to clean, I was too stupid to try to boot it in ten minutes.
    Not sure if it is "OK" right now....
    Does anyone have the same experience?
    Could you share how long does it take you to have your laptop shipped and checked at lenovo repair center?
    Thanks a lot!

    do you have accidental damage warranty? if you don't then you will incur a hefty bill. The check up should not take more than 5 days including shipping, provided that no parts need to changed, if there is parts that are required, then depending on the parts availability, you could wait up to a month or two. 
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • How long does it take to get a chat response waiting for 3 days

    HHow long does it take adobe to respond to a chat question ? 3 days and counting.....

    i have requested a refund how. I have not downloaded software. How do I get a refund. No longer want product. Dissatisfied with customer service. On phone for two hours yesterday. Can you help me?

  • How Long does it take to receive a space grey iPhone 5s in November, 2013?

    I ordered online a 16 gb Space Grey iPhone 5s on November 5th.  The Verizon website said it would ship within 2 days of November 6th.  Well....it's almost the beginning of December and I'm still getting the "order being processed, check back tomorrow" message when I check the status of my order.  I'm starting to think if you order online you are stuck at the back.  They might have the phones at the stores so they get the people who wander into the Verizon stores can get their phones before they can change their minds.  Would I be best served by canceling my order and just going to a Verizon or Apple store.  I waited a couple of months before ordering assuming it wouldn't take this long.  Anyone order online something similar recently and received their phone?

        the_other_gray,
    Thank you for reaching out to us. I am sorry to hear that you are having trouble with receiving your order. At the time of your purchase, the device was on back order until December 5th. Did you receive an email confirmation that you order was received? We can check the order status for you, but the shipping should be within the next few days. Please follow me at TonyG_VZW and provide your number, name, billing password and confirmation number and we can definitely check on this for you.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport

  • I have sent an email to my printer. How long does it take to receive and print?

    My printer is registered and it can eprint.  I can print from my cell phone and laptop.  
    I set up an email address for it and have now sent 2 emails to the printer but nothing is happening.  Is there something else I need to do or does it just take a long time for the printer to receive and print emails?

    Hi Arwill,
    As long as the printer is 'Connected' and 'Ready' at ePrintCenter.com, the print job should be successful in a timely sense.
    Did you receive the auto-reply that says your ePrint job has been received? 
    Do you see the print job as 'Pending' at ePrintCenter.com?
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • How long does it take to receive confirmation email for Mountain Lion

    Hi, I received my new Mac Book Pro Retina two days ago, and I'm eligible for an upgrade to Mountain Lion, I filled out the form, and have a reference number, but haven't received a email back with the code to be able to download it from the app store.
    Do you think I could just download it from the App Store and claim a refund later?

    As an update, I called Apple and they mentioned that in some cases, even though i've been told 24 hours, it could potentially, but be unlikley that it takes 72 hours after signing up on the page for the activation code.
    I did express my frustration with this, as the Apple Care person on the phone was able to see that I was 'approved' eg: I bought my mac 2 days ago and serial passed. But was unable to access any code, but mentioned that it was an automated processed and an email will be going out.
    Also read one some of the posts here, 'and this is unconfirmed' - is that there was codes given out, and some people were having problems with the codes, and maybe this is the reason why it is taking so slow.
    Your guess is as good as mine, but will be patient.
    Regards to all.

  • How long does it take to receive email receipts for App Store purchases?

    I've been using iTunes for awhile but only recently got an iPhone.  Whenever I've purchased music from iTunes I would usually get an email receipt same day or next day.  I purchased my first iPhone app from the App Store five days ago but still have not received an email receipt (email address is correct and I checked spam folder).  Is this normal?  I'm kind of a stickler about keeping records for my credit card purchases and would like to have a receipt for all purchases.  I read somewhere an email is sent every $20 spent or every 12 hours, whichever comes first.  I've made other app purchases since then but not $20 worth.  But since it's been five days since my first purchase, something has to be wrong, no?  Additionally, is there a way to find and print receipts?  I know you can go to 'purchase history' in iTunes and do a screen grab, but if I have to do that for each purchase here on out, that will be depressing.  Also it's not much of a receipt since it doesn't show which credit card was used.
    Thanks for input,
    Joe

    Well wouldn't you know it?  I received the email receipt tonight!  Only took a full 5 days.  Of course it comes right after I posted this question...  I guess the 12 hours thing is bunked--maybe only when it comes to app purchases--but at least they sent it.
    Joe

  • How long does it take to download when it says waiting in the launchpad?, how long does it take to download when it says waiting in the launchpad?

    I have downloaded the software but it just says waiting for 2 days, what does that mean?

    should not be any more than 5 minutes....
    a few things to try,
    ensure you have the latest version of itunes.
    ensure you're using a USB2.0 port, not on a hub.
    close and reopen itunes.
    restart your computer.
    uninstall and reinstall itunes.
    try to not have any other programs running as you're updating.
    if you have power settings set on your computer (ie- standby, turn off hard disks, after a certain amount of time), disable them before you start the restore.

  • How long does it take to issue a REFUND?

    I requested that my Adobe subscription be canceled 2 months ago and have been lied multiple times now about the REFUND being issued. Time to drag Adobe to a small claims court??

    Hi bharathtw,
    First, let me apologize in the delay. I just checked your account; there was an RMA block on your return. I've reprocessed the return and asked that the RMA block be removed. I'll also send you a private message with my direct email address so that you can contact me if necessary to check on the return.
    Best,
    Sara

  • How long does it take for Apple to send the content code for a free upgrade to Mountain Lion?

    Has anyone managed to successfully receive the content code in their email for a free ugprade to Mountain Lion?
    I bought my MBP on 14 July so I qualified for the free upgrade. Went to the website and filled in the form along with my serial number about 2 nights ago. Still haven't received my content code yet. How long does it take? Should I be speaking to someone already? Who?
    Thanks.

    We are being advised it can take up to 72 hours !

  • HT201209 My gift has not been received by email. How long does it take to come through?

    My gift has not been received by email. How long does it take to come through?

    Mine hasn't either. Did the recipient ever get it!

  • Apple has placed a temporary authorization amount hold in my card for repair. My old iphone has been received by apple. how long does it take to release the amount?

    Apple has placed a temporary authorization amount hold in my card for repair. My old iphone has been received by apple. how long does it take to release the amount?

    How long it takes depends partially on your bank. Once they release it, it could take several days for the authorization to roll off of your account. It is generally not a problem unless you're using a debit card, which will lock the funds in your checking account and make them unavailable, which I presume you did or you wouldn't be worried about it.
    This is not unique to Apple. That's a problem when using debit cards for any purchase.  Several years ago, when gas prices spiked to $4 a gallon here, gas stations would routinely authorize and hold upwards of $100 every time you tried to pay at the pump. Created some major headaches for the working stiffs just trying to get to their jobs and pay the bills.

  • I sent my iPod in to repair and they still haven't received it. I sent it in about 5 days ago? how long does it take to get their and when will i get it back?

    I sent my iPod in to repair and they still haven't received it. I sent it in about 5 days ago? how long does it take to get their and about when do you get it back?

    We are Users, like yourself. We do not work for Apple. Contact them directly at the location you turned in your unit. Depending on parts supply stock and work load, completion time can change day to day.

  • Recently ordered an unlocked iphone 4s on Nov. 24th. However, I have yet to receive a shipment notification email. Status of order has been on processing items for a week now. Anyone know how long it generally takes to receive shipment notification?

    I recently ordered an unlocked iphone 4s from the apple store online on Nov. 24th. However, I have yet to receive a shipment notification email. The status of my order has been on processing items for a week now. Does anyone know how long it generally takes to receive shipment notification?

    Jneklason wrote:
    ~snip~
    I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
    On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
    I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
    I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

Maybe you are looking for