How to call CVP VXML Script from ICM

Hi,
Please help me in the below  scenario-
ICM-7.5
CVP-7.0
I am trying to invoke  a CVP VXML Script from ICM.
Scenario is, I have made a small VXML script  in CVP & I want to invoke this script from ICM.
Needs specific parameter  to achieve the same.
Please help me to achieve the  above.
Thanks,
Manish

The VXML server comes with the 2 port evaluation licence and a working application called "HelloWorld". The first test you should make is to have ICM invoke "HelloWorld" - the spelling must be correct, case sensitive.
You can tell if the VXML Server can run the application by using your browser.
http:// ADDRESS>:7000/CVP/Server?application=HelloWorld
should return a page of VXML. Check VXMLServer\admin\status.bat and it should show that one person is in the application HelloWorld.
Then call http:// ADDRESS>:7000/CVP/Server?audium_action=hangup
will return the disconnect page of VXML data and drop the call, and now status should show no callers in the application.
REgards,
Geoff

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    yes the script is in /usr/local/mss/tools/backup and the script (msp_restore_gui) is as follows
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    TIMESTAMP=`date +%d_%b_%y-%H-%M`
    touch /var/backups/mss/mss_restore_"$TIMESTAMP".log
    LOGFILE="/var/backups/mss/mss_restore_"$TIMESTAMP".log"
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    cd /
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    # root login
    # assume he passes the parameter as msp_backup_<timestamp>
    # check for the existence of the .tz and fileList.txt
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    echo "$*"
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    do
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    -n)
    shift
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    FILE_NAME=`find / -name $1_filesList.txt 2>/dev/null`
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    then
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    else
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    STATUS=1
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    esac
    shift
    done
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    /usr/local/mss/tools/backup/check_version $curr_ver_file $FILE_NAME
    ret_code=$?
    echo "Exit value of check_version is $ret_code"
    if [ "$ret_code" != 0 ]
    then
    logmsg "MSP Version not matching. Exiting from restore now...."
    errormsg=`cat /usr/local/mss/temp/ver_err_mesg`
    logmsg $errormsg
    rm -f /usr/local/mss/temp/ver_err_mesg
    exit 1
    else
    echo "Version check is successful"
    fi
    #### ShutDown MSS########
    /etc/init.d/mss stop
    sleep 2
    ### Shutdown semm
    /etc/init.d/semm stop
    sleep 2
    rm -rf `grep -v "MSP Version:" $FILE_NAME`
    logmsg "MSP restore in progress......"
    tar mxvfz $ARCHIVE_NAME >> $LOGFILE
    sleep 5
    ### Call mysql restore script
    /usr/local/mss/bin/mysql_alldb_restore.sh >> $LOGFILE 2>&1
    if [ $? -ne 0 ]; then
    logmsg "Database restore Failed. Cannot proceed further"
    exit 1 ;
    else
    logmsg "Database restore Succeeded."
    fi
    ### Remove DB Dump Files
    rm -f /var/lib/mysql-dumps/*
    ### Trigger cleanup of airprism database tables
    #touch /usr/local/mss/airprism/server/config/reinitdb
    ### Trigger re-import of software packages
    touch /usr/local/mss/swdepot/reimport
    ### Remove log files under the "apps" directory
    find /usr/local/mss/apps -name '*.log*' | xargs rm -f
    find /usr/local/mss/logs -follow -name '*[._]log*' | xargs rm -f
    if [ $? -ne 0 ]; then
    logmsg "MSP restore Failed. Cannot proceed further"
    exit 1 ;
    else
    logmsg "MSP restore Succeeded."
    fi
    # reinstall_patch is touched so that patches are re-installed after restoring of MSP.
    touch /usr/local/mss/patch/bin/reinstall_patch
    ##### Start MSS
    logmsg "restarting MSP server "
    /etc/init.d/mss start
    sleep 5
    ### Start semm
    /etc/init.d/semm start
    sleep 5
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    my jsp page backup.jsp is as follows
    <%@taglib uri="portlet.tld" prefix="uif" %>
    <%@taglib uri="msp-console.tld" prefix="msp" %>
    <uif:defineObjects/>
    <%@page import="javax.portlet.*" %>
    <%@ page import="java.util.Date" %>
    <%@ page import="java.util.Vector" %>
    <%@ page import="java.text.DateFormat" %>
    <%@ page import="com.symbol.mss.console.admin.backup.BackupManager" %>
    <%@ page import="com.symbol.mss.console.admin.system.SystemInfoPortlet" %>
    <%
         String STYLE_NAME = request.getParameter("style");
         if (STYLE_NAME == null) STYLE_NAME = STYLE_DEFAULT;
         final String ua = request.getHeader("User-Agent");
         BackupManager helper = null;
         PortletSession portletSession = renderRequest.getPortletSession();
         helper = (BackupManager)portletSession.getAttribute("helper");
         if (helper == null) {
              //System.err.println("Created new BackupManager");
              helper = new BackupManager();
              portletSession.setAttribute("helper", helper);
         final BackupManager backupManager = helper;
         String action = "";
         final String backupName = renderRequest.getParameter("backupName");
         String completePath = backupManager.getBackupDir() + backupName + backupManager.getBackupFileExt();
         if (backupName != null) {
              action = "backup";
         if(backupManager.backup(backupName)) {
              SystemInfoPortlet.beginRestartMSP();
              } else {
                   action = "backuperror";          
         final String cmd = renderRequest.getParameter("submitButton");
    final String selectedBackup = renderRequest.getParameter("selectedBackup");
    int tarFileStatus =0;
    String backupTarFile ="";
    String backupFileList ="";
         if ("Restore".equals(cmd)) {
    if (selectedBackup != null) {
         tarFileStatus = backupManager.verifyTarFile(selectedBackup);
         //backupTarFile = backupManager.getRestoreFile(Integer.parseInt(selectedBackup));
         //backupFileList = backupTarFile.substring(0, backupTarFile.lastIndexOf(backupManager.getBackupFileExt()))+"_filesList.txt";
                   if (tarFileStatus == 0){
         action = "restore";
         backupManager.restore(selectedBackup);
                        SystemInfoPortlet.beginRestartMSP();
              } else {
                   action = "error";
    } else if ("Remove".equals(cmd)) {
    backupManager.remove(Integer.parseInt(selectedBackup));
         DateFormat dateFormat = DateFormat.getDateInstance(DateFormat.SHORT);
         PortletURL restoreURL = renderResponse.createActionURL();
    %>
    <%@ include file="/jsp/core/constants.jspf" %>
    <% if (action.length() > 0) {
         if ("backup".equals(action))
    %>
         <p>The MSP Appliance has been shut down in order to create the <%=backupName %> backup file,
              and will automatically restart as soon as the file has been created.
              To continue your work, please log out of the MSP Console, wait for the appliance
              to restart, and then log back in. The amount of time you'll have to wait for the
              MSP Appliance to come back online depends on the amount of information you have
              stored in the MSP Database.</p>
         <p>The full pathname for the backup file is: <%=completePath %></p>     
    <%     }
         else if ("restore".equals(action))
    %>
         <p>The MSP Appliance has been shut down in order to restore from the <%=backupTarFile%> backup file,
              and will automatically restart as soon as the restore is complete.
              To continue your work, please log out of the MSP Console, wait for the appliance
              to restart, and then log back in. The amount of time you'll have to wait for the
              MSP Appliance to come back online depends on the amount of information you have
              stored in the MSP Database.</p>     
    <%     } else if ("backuperror".equals(action)) { %>
              <p><img src="images/dialogue/error_16.gif" class="icon" alt="Notify" /> Errors occurred while taking back up of MSP. Please see the backup service log file for more details.
              </P>
    <%     } else if ("error".equals(action)) {
              if (tarFileStatus == 4) { %>
                   <p><img src="images/dialogue/error_16.gif" class="icon" alt="Notify" /> The backup file <%=backupTarFile%> contains errors. This backup can't be restored. Please restore a valid back up.
                   </P>
              <%} else if (tarFileStatus == 3) { %>
                   <p><img src="images/dialogue/error_16.gif" class="icon" alt="Notify" /> The backup file list <%=backupFileList %> is missing. This file is required to restoring backup. Please get the backup file list and proceed with restoring backup.</p>
              <%} else if (tarFileStatus == 2) { %>
                   <p> <img src="images/dialogue/error_16.gif" class="icon" alt="Notify" /> The backup file <%=backupTarFile%> contains errors and the backup file list <%=backupFileList%> is missing. This backup can't be restored. </p>
              <%} %>
    <%     }
    } else { %>
    <p><strong>Note</strong>: Both backup and restore will shut down MSP temporarily. MSP will be unable to collect data from devices, send notifications, or provide MSP Console access during this time. When the backup or restore operation is complete, MSP will come back online automatically.</p>
    <h3>Backup</h3>
    <form action="<%= restoreURL.toString() %>" method="post">
    <p>Please provide a name for your backup. MSP will provide the date automatically in the list of backups.</p>
    <p><label for="<uif:namespace />backupName">Name</label> <input type="text" name="<uif:namespace />backupName" id="<uif:namespace />backupName" size="20" maxlength="256" /> <input type="submit" name="<uif:namespace />submitButton" value="Back up now" onclick="return <uif:namespace/>validateName()"/></p>
    </form>
    <h3>Restore</h3>
    <p>This will restore all databases (device assets, collected device data, software packages, policies, etc.) to their state as of the time the backup was made. Changes since then <em>except for backups</em> will be destroyed.</p>
    <%
    Vector restoreList = helper.getRestoreEntries();
    Vector restoreDates = helper.getRestoreDates();
    Vector restoreVersions = helper.getRestoreVersions();
    Vector filesStatus = helper.getBackupFilesStatus();
    %>
    <% if (restoreList.size() == 0) { %>
    <p>There are no backups currently available.</p>
    <% } else { %>
    <form action="<%= restoreURL.toString() %>" method="post">
    <table class="input-radios" id="<uif:namespace />existingBackups">
    <thead>
    <tr>
    <th></th>
    <th>Name</th>
    <th>Date</th>
    <th>MSP Version</th>
    <th>Remarks </th>
    </tr>
    </thead>
    <tfoot>
    <tr>
    <td colspan="4" class="actionsOnSelected">
    <input type="submit" name="<uif:namespace />submitButton" value="Restore" onclick="return confirm('This action requires MSP and all related services to be shut down. Console will be unavailable if the request is submitted. The server will restart automatically once restore has been completed.');" />
    <input type="submit" name="<uif:namespace />submitButton" value="Remove" onclick="return confirm('This action will remove the backup archive. You will no longer be able to restore this backup. Continue?');" />
    </td>
    </tr>
    </tfoot>
    <tbody><%-- First one (most recent) is checked by default. Every other row has class="portlet-section-alternate". Note that each ID must be unique and must match the value of the "for" attribute on the corresponding "label" element. --%>
    <%
    for (int i = 0; i < restoreList.size(); i++) {
    %>
    <tr <%= (i % 2 == 1) ? " class=\"portlet-section-alternate\"" : "" %>>
    <td><input type="radio" name="<uif:namespace />selectedBackup" value="<%= i %>" id="<uif:namespace />selectedBackup-<%= i %>" <%= (i == 0) ? "checked=\"checked\"" : "" %> /></td>
    <td><label for="<uif:namespace />selectedBackup-<%= i %>"><%= restoreList.elementAt(i) %></label></td>
    <td><%= dateFormat.format((Date)restoreDates.elementAt(i)) %></td>
    <td><%= restoreVersions.elementAt(i) %></td>
    <td><%= filesStatus.elementAt(i) %></td>
    </tr>
    <%
    %>
    </tbody>
    </table>
    </form>
    <% } %>
    <% } %>
    <script type="text/javascript">
    <!--//--><![CDATA[//><!--
    function <uif:namespace/>validateName() {
    var name =document.getElementById("<uif:namespace />backupName");
    var msg= "<msp:i18n key="BackupMsg"/>";
    var str=name.value;
    var re = /^[A-Za-z0-9_]+$/;
    if (!str.match(re)) {
         alert(msg);
         name.focus();
         return false;
         } else {
    return confirm('This action requires MSP and all related services to be shutdown. Console will be unavailable if the request is submitted. The server will restart automatically once backup has been completed.');
    //--><!]]>
    </script>
    and my BackupManager.java is as follows where the code in bold and italic is called the restore()
    //============================================================================
    // Symbol Technologies P R O P R I E T A R Y S O U R C E C O D E
    // C O N F I D E N T I A L
    // Copyright (c) 2003 Symbol Technologies. All Rights Reserved.
    // All information contained herein is the property of Symbol Technologies,
    // or its Licensors, and are protected copyrights and trade secrets, and may
    // be covered by U.S. patents. Any reproduction or dissemination of any
    // portion of this document, of the software, or other works derived from it
    // is strictly forbidden unless prior written permission is obtained from
    // Symbol Technologies.
    //============================================================================
    package com.symbol.mss.sdf.services.backup;
    import java.io.*;
    import java.sql.Time;
    import java.text.DateFormat;
    import java.util.logging.FileHandler;
    import java.util.logging.Formatter;
    import java.util.logging.LogRecord;
    import java.lang.Process;
    import java.util.*;
    import org.apache.avalon.framework.configuration.Configurable;
    import org.apache.avalon.framework.configuration.Configuration;
    import org.apache.avalon.framework.configuration.ConfigurationException;
    import org.apache.avalon.framework.logger.LogEnabled;
    import org.apache.avalon.framework.logger.Logger;
    import com.symbol.mss.sdf.admin.AdministratorService;
    import com.symbol.mss.sdf.backup.*;
    import com.symbol.mss.sdf.data.*;
    * @author nramaiah
    * Service to perform scheduled backups of the system state.
    public class BackupManager implements BackupService, DataHandler,
    LogEnabled, Configurable {
    // MSS Home Path
    private static String mssHome = System.getProperty("phoenix.home", File.separator + "usr" +
    File.separator + "local" +
    File.separator + "mss" +
    File.separator);
    // Backup related definitions
    private static final String BACKUP_LIST_FILE_NAME = "conf" + File.separator + "files_to_backup.txt";
    private static final String BACKED_UP_LIST_FILE_NAME_SUFFIX = "_filesList.txt";
    private static final String BACKUP_LOCATION = File.separator + "var" + File.separator + "lib" +
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    private static final String BACKUP_PARTITION = File.separator + "var" + File.separator + "lib";
    private static final String VERIFY_BACKUP = File.separator + "usr" + File.separator + "local" +
                                                           File.separator + "mss" + File.separator+"tools"+
                                                           File.separator+"backup"+File.separator+"verifyBackup.sh";
    // DB backup/restore related definitions
    private static final String DB_DUMP_LOCATION = File.separator + "var" + File.separator +
    "lib" + File.separator +
    "mysql-dumps" + File.separator;
    private static final String DB_BACKUP_SCRIPT = "bin" + File.separator + "mysql_alldb_backup.sh";
    private static final String DB_RESTORE_SCRIPT = "bin" + File.separator + "mysql_alldb_restore.sh";
    // Private variables
    private AdministratorService m_admin = null;
    private Logger m_logger = null;
    private String backupLocation = null;
    private String backupListFileName = null;
    private String backupPartition = null;
    private int backupPartitionLimit = 90;
    private String dbDumpLocation = null;
    private String dbBackupScript = null;
    private String dbRestoreScript = null;
    private List servicesBackupList = null;
    private String tarFileExtension =".tgz";
    private String errFileExtension =".err";
    private int exitValue=0;
    * Default Constructor
    public BackupManager() {
    servicesBackupList = new ArrayList();
    * Set the administrator service implementation. Link established by Broker service.
    * @param admin reference to an implementation of AdministratorService
    public void setAdministrator(AdministratorService admin) {
    m_admin = admin;
    * Set the job publisher service implementation. Link established by Broker service.
    * @param jobPublisher reference to an implementation of JobPublisherService
    public void setJobPublisher(DataChannel jobPublisher) {
    jobPublisher.subscribe(this);
    * Gets the backup manager object.
    * @return backup manager object
    public BackupService getBackupService() {
    return this;
    * Service lifecycle method.
    * @param logger logger object to be used by the service
    public void enableLogging(Logger logger) {
    m_logger = logger;
    * Service lifecycle method.
    * @param configuration service configuration object
    public void configure(Configuration configuration) throws ConfigurationException {
    // Verify MSS Home path
    if (!mssHome.endsWith(File.separator))
    mssHome += File.separator;
    // Get the location where the backup file needs to be placed
    backupLocation = configuration.getChild("BackupLocation").getValue(BACKUP_LOCATION);
    // Verify backup directory path
    if (!backupLocation.startsWith(File.separator))
    backupLocation = mssHome + backupLocation;
    if (!backupLocation.endsWith(File.separator))
    backupLocation += File.separator;
    // Get the file listing the files/directories to be backed up
    backupListFileName = configuration.getChild("FilesList").getValue(BACKUP_LIST_FILE_NAME);
    // Verify backup list file name path
    if (!backupListFileName.startsWith(File.separator))
    backupListFileName = mssHome + backupListFileName;
    // Get the partition where the backups are kept
    backupPartition = configuration.getChild("BackupPartition").getValue(BACKUP_PARTITION);
    // Verify backup partition path
    if (!backupPartition.startsWith(File.separator))
    backupPartition = File.separator + backupPartition;
    if (backupPartition.endsWith(File.separator))
    backupPartition = backupPartition.substring(0, (backupPartition.length()-1));
    // Get the limit on the amount of free space on the backup partition
    backupPartitionLimit = configuration.getChild("BackupPartitionLimit").getValueAsInteger(backupPartitionLimit);
    // Get the location where the DB dump files will be placed
    dbDumpLocation = configuration.getChild("DBDumpLocation").getValue(DB_DUMP_LOCATION);
    // Verify DB dump directory path
    if (!dbDumpLocation.startsWith(File.separator))
    dbDumpLocation = mssHome + dbDumpLocation;
    if (!dbDumpLocation.endsWith(File.separator))
    dbDumpLocation += File.separator;
    // Get the name of DB dump backup script
    dbBackupScript = configuration.getChild("DBBackupScript").getValue(DB_BACKUP_SCRIPT);
    // Verify backup script path
    if (!dbBackupScript.startsWith(File.separator))
    dbBackupScript = mssHome + dbBackupScript;
    // Get the name of DB dump restore script
    dbRestoreScript = configuration.getChild("DBRestoreScript").getValue(DB_RESTORE_SCRIPT);
    // Verify restore script path
    if (!dbRestoreScript.startsWith(File.separator))
    dbRestoreScript = mssHome + dbRestoreScript;
    * Individual services can supply a list of files/directories to be backed up.
    * These are files apart from the files specified in conf/files_to_backup.txt and
    * will be backed up as well.
    * @param files list of files/directories
    public void filesToBackup(List files) {
    synchronized(this) {
    if (files != null) {
    if (files.size() > 0) {
    // Add the list contents to the current backup list
    for (int i=0; i<files.size(); i++) {
    String tStr = (String)files.get(i);
    // Check for absolute or relative path
    if (tStr.startsWith(File.separator))
    servicesBackupList.add(tStr);
    else
    servicesBackupList.add(mssHome + tStr);
    else
    m_logger.info("Empty list of filenames. Nothing added.");
    else
    m_logger.info("Null list of filenames. Nothing added.");
    * Individual services can supply a list of files/directories to be backed up.
    * Specified files will be added to the file defining the list of files to be backed up.
    * @param files list of files/directories
    private void persistFilesToBackup(List files) {
    synchronized(this) {
    if (files != null) {
    if (files.size() > 0) {
    // Add the list of files provided to the end of file
    try {
    File file = new File(backupListFileName);
    if ((file == null) || (!file.exists()))
    file.createNewFile();
    // Seek to the end of the file
    RandomAccessFile rFile = new RandomAccessFile(file, "rw");
    if (rFile != null) {
    rFile.seek(rFile.length());
    // Write the list contents to the file
    for (int i=0; i<files.size(); i++) {
    String tStr = (String)files.get(i);
    // Check for absolute or relative path
    if (tStr.startsWith(File.separator))
    rFile.writeBytes(tStr + "\n");
    else
    rFile.writeBytes(mssHome + tStr + "\n");
    else
    m_logger.error("Error opening file " + backupListFileName);
    rFile.close();
    catch (Exception ex) {
    ex.printStackTrace();
    m_logger.error("Error adding entries to file " + backupListFileName, ex);
    else
    m_logger.info("Empty list of filenames. Nothing added.");
    else
    m_logger.info("Null list of filenames. Nothing added.");
    * Command to be run during the backup process. Individual services can
    * provide shell commands that will be executed before backing up the files.
    * @param command shell command to be executed
    private void runCommand(String command) {
    * Creates a shell script at the specified location that will backup the
    * files listed in the List passed in.
    * @param scriptFileName location where the script needs to be created
    * @param backupFileName name for the tar file being created
    * @param backupList list of files to be backed up
    private void createBackupScript(String scriptFileName, String backupFileName, ArrayList backupList) throws Exception {
    // Create a new StringBuffer to build the contents to be written to the script file
    StringBuffer buffer = new StringBuffer();
    // Add the initial comment in the start script
    buffer.append("#!/bin/sh\n" + "set -x\n\n");
    // Check if the partition has enough space
    buffer.append("### Check if the partition has enough space\n" +
    // "diskUsed=`df -k | grep \"" + backupPartition + "\" | awk '{print $5}' | cut -d\"%\" -f1`\n" +
                   " diskUsed=`df -k \"" + backupPartition + "\" | awk '{print $5}' | cut -d\"%\" -f1 | grep -v Use`\n" +     
    "echo \"Partition " + backupPartition + " is $diskUsed% used.\"\n" +
    "if [ \"$diskUsed\" -lt \"" + backupPartitionLimit + "\" ]\nthen\n" +
    " echo \"Starting backup...\"\n\n");
    // Shutdown semmd
    buffer.append(" ### Shutdown semm\n" + " /etc/init.d/semm stop\n" +
    " sleep 2\n\n");
    // MSP Limited release and earlier builds stop mysql DB and backup the
    // /var/lib/mysql directory as it is. Starting MSP 1.0 GA release, mysql
    // dump script will be integrated which will create sql scripts to
    // restore the database.
    // Check if mysql dump creation script exists
    File mysqlDumpScript = new File(dbBackupScript);
    if (mysqlDumpScript.exists()) {
    // MSP 1.0 GA and later releases
    // Run the script that will generate sql scripts that would re-create the DB as it is
    buffer.append(" ### Call mysql dump script\n" +
    " " + dbBackupScript + "\n\n");
    else {
    // MSP Limited release
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    Thanks Suneer.
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    hi friends,
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    Hi,
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    Regards,
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  • Call a unix script from ABAP program

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    Regards
    Anjali

    Hi try the below code
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    Hello,
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    </jsp:root>
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    public class classCheck4 {
    public classCheck4() {
    public String submit1() {
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